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OneTrust

4.3 (55)
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Whistleblowing and compliance software for legal teams

About OneTrust

OneTrust is a GDPR compliance solution designed to help HR, legal, and ethics teams manage privacy, risks, data governance, and compliance on a unified interface. It enables managers to build compliance plans, automate data privacy impact assessments (DPIAs), and manage redacted documents.

Administrators can scan websites and mobile applications to manage details regarding customers’ consent and preferences and automatically classify third-party trackers. OneTrust's governance, risk, and compliance (GRC) functionality enables teams to monitor and mitigate supplier, third-party, and IT security risks. The solution also lets operators draft policies, monitor incidents pertaining to data breaches, manage audits, and plan for disaster recovery events.

OneTrust allows whistleblowers to anonymously report unethical incidents and automate investigational operations to manage cases. Team leaders can also utilize the AI-driven data discovery & classification functionality to visualize information flow across data assets.


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OneTrust Software - OneTrust unified consent profile
OneTrust Software - OneTrust cookie consent
OneTrust Software - OneTrust dashboards and analytics
OneTrust Software - OneTrust audit management
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OneTrust

4.3 (55)
VS.

Starting Price

No pricing found
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Pricing Options

Free version
Free trial
Free version
Free trial

Features

61
131

Integrations

83
35

Ease of Use

4.1 (55)
4.5 (38)

Value for Money

3.9 (55)
4.6 (38)

Customer Service

4.2 (55)
4.9 (38)
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Overall rating

4.3 /5
(55)
Value for Money
3.9/5
Features
4.3/5
Ease of Use
4.1/5
Customer Support
4.2/5

87%
recommended this app
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55 Reviews

Verified Reviewer Show more details
Overall rating
  • Industry: Philanthropy
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Vastly improved our data security process and overall compliance

Reviewed on 25/11/2023

Very positive. Customer support helpful.

Very positive. Customer support helpful.

Pros

We compared a number of options to procure OneTrust and are glad we made the decision. The tool has a number of pre-programmed processes and control which meant that we were able to quickly adopt best practice without having to spend huge amounts of resource doing this before making a purchase.

Cons

Our network infrastructure made achieving SSO difficult, we got there in the end however it was a challenge. Sales team were good, ocassionally pushy at times.

Anke
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My primary to-go source for INternal Audit

Reviewed on 04/03/2025

I am an Internal Auditor and Data Analyst in a big German company with locations for sales and...

I am an Internal Auditor and Data Analyst in a big German company with locations for sales and manufacturing all over the globe. OneTrust DataGuidance is the tool to go for me regarding all legal topics required for Internal Auditing world wide.

Pros

DataGuidance delivers up-to-date information about legal changes world wide.

Cons

There is nothing not to like about OneTrust DataGuidance!

Dimitri
Overall rating
  • Industry: Internet
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

No support on Github, problems ignored

Reviewed on 27/03/2023

Pros

It is working, but I have size issue that need to be solved

Cons

OneTrust does not answer problems on Github. I got a big size issue with OneTrust on iOS / Flutter, making the app 40 Mo heavier than expected, the question has been unanswered since 1 month, and it seems other questions get ghosted.

Lauren
Overall rating
  • Industry: Medical Devices
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Global Data & privacy Sr. Advisor, Cardiovascular

Reviewed on 27/03/2025

Pros

Very intuitive, resources that can provide high level summaries and deep dives.

Cons

Too many great resources, I had to narrow my interest/ notifications because I wasn't able to keep up with the content.

James
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly recommended

Reviewed on 25/01/2025

OneTrust has been a valuable addition to our compliance processes. It has helped us centralize our...

OneTrust has been a valuable addition to our compliance processes. It has helped us centralize our data privacy efforts.

Pros

Easy to use interface and support for GDPR and CCPA.

Cons

The pricing is on the higher side, which might be challenging for smaller businesses

OneTrust FAQs

Below are some frequently asked questions for OneTrust.

OneTrust offers the following pricing plans:

  • Pricing model: Free Version
  • Free Trial: Available

OneTrust is offered across various module-based pricing plans, outlined below. A 14-day free trial is available, and a discount is given for annual commitments. Pricing starts at: Consent Rate Optimization: $30/mo Targeted Data Discovery: $110/mo (per system); $550/mo (unlimited) Privacy Requests/DSAR: $165/mo Targeted Data Discovery - 5 Systems: $275/mo Data Mapping: $165/mo DataGuidance Research Portal: $165/mo (single user); $330/mo (unlimited)

OneTrust has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

OneTrust supports the following languages:

English, French, German, Italian, Portuguese, Spanish

OneTrust supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

OneTrust integrates with the following applications:

1Password, 4Degrees, 6sense, ALTR, ActiveCollab, Acxiom Customer Data Management, AdRoll, Adobe Experience Manager, Airtable, Alibaba Cloud, Amazon API Gateway, Amazon DynamoDB, Amazon RDS, Amazon Redshift, Amazon S3, Apache Cassandra, Apache Hive, Apache Kafka, Asana, Auth0, Azure Blob Storage, Azure Cosmos DB, Azure Databricks, BambooHR, BenchmarkONE, BigCommerce, BitSight, Box, Braze, Broadcom, Campaign Monitor by Marigold, Concord, Docusign, Dropbox Business, Drupal, ForgeRock, Google Cloud, Google Cloud BigQuery, Google Drive, Google Tag Manager 360, Greenhouse, HubSpot CRM, IBM Db2, Instaclustr Elasticsearch, Intercom, Iterable, Joomla, Mailchimp, Microsoft Entra ID, Microsoft Exchange, Microsoft Outlook, Microsoft SQL Server, Microsoft SharePoint, Microsoft Teams, MongoDB, MySQL, Okta, OneDrive, OneLogin, Oracle Eloqua Marketing Automation, Overloop, Ping Identity, PostgreSQL, RiskRecon, SAP HANA Cloud, Salesforce Platform, Saviynt, SecurityScorecard, SendGrid, ServiceNow, Slack, Snowflake, Splunk Enterprise, Squarespace, Stripe, Supply Wisdom, SurveyMonkey, Tableau, Tealium Customer Data Hub, Tenable Vulnerability Management, Twilio, UpGuard, Zendesk Suite

OneTrust offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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