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Nimble

4.4 (1,867)
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Contact management & social relationship solution

About Nimble

Designed for SMBs, Nimble connects all contacts, calendars, communications & social interactions on one platform for streamlined communication & lead nurturing. It is a CRM tool for Office 365 and G-Suite that builds contact management solutions for teams and individuals. It does all the work by integrating with productivity apps such as inboxes and calendars, delivers a streamlined user experience, and was built to help business teams close more deals, faster.

Nimble unites various small to midsize business teams nurture personal and business relationships across email, social networks and various cloud-based business applications. Nimble combines the strengths of traditional CRM, classic contact management, social media, sales intelligence and marketing automation into a powerful relationship management platform that delivers relationship insights everywhere you work.


Key benefits of Nimble

  • Show customers that they're valued by monitoring and responding to concerns, in real-time, across all of networks, with Nimble.

  • Search across all social channels simultaneously with Nimble and read messages from all networks in one unified view.

  • Find and engage targeted leads on social networks and import leads directly into Nimble to begin nurturing them socially.

  • Use the Nimble smart contacts app to see live contact profiles immediately while browsing.

  • Nimble can identify people in the network that teams should be communicating with then guide on how, when, and why to interact with them.

  • Images

    Nimble Software - Nimble dashboard
    Nimble Software - Nimble contact record
    Nimble Software - Nimble deal view
    Nimble Software - Nimble group message
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    Not sure about Nimble? Compare with a popular alternative Show more details

    Nimble

    4.4 (1,867)
    VS.
    Most reviewed

    Starting Price

    USD 29.90
    month
    USD 12.00
    month

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    77
    146

    Integrations

    77
    181

    Ease of Use

    4.3 (1,867)
    4.3 (2,893)

    Value for Money

    4.3 (1,867)
    4.1 (2,893)

    Customer Service

    4.3 (1,867)
    4.2 (2,893)
    Green rating bars show the winning product based on the average rating and number of reviews.

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    Overall rating

    4.4 /5
    (1,867)
    Value for Money
    4.3/5
    Features
    4.2/5
    Ease of Use
    4.3/5
    Customer Support
    4.3/5

    89%
    recommended this app
    Sort by

    1867 Reviews

    RAJ KUMAR
    RAJ KUMAR Show more details
    Overall rating
    • Industry: Accounting
    • Company size: 11–50 Employees
    • Used Monthly for 1-5 months
    • Review Source Show more details

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Review of Nimble

    Reviewed on 29/05/2024

    Overall it is very effective to use in professional life.

    Overall it is very effective to use in professional life.

    Pros

    It is very easy to use in terms of tracking customer activity. It has good features which saves a time of user.

    Cons

    Sometime it feels lag while reload a page.

    Jeffrey
    Overall rating
    • Industry: Retail
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Nimble Storage - Best in class

    Reviewed on 07/11/2019

    We have been with Nimble for 5+ years and would recommend them to anyone looking for a fast,...

    We have been with Nimble for 5+ years and would recommend them to anyone looking for a fast, reliable storage solution with great customer support.

    Pros

    The solution is easy to install, easy to setup, and easy to use. The web interface makes managing the solution a breeze, and Infosight provides a plethora of data with insight into how the SAN is performing / capacity planning / any bottlenecks with virtual machines etc. Nimbles support team has always been amazing -- going above and beyond to resolve customer issues. Performance has never been an issue on this solution, even with it being hybrid.

    Cons

    There are some features that I miss coming from a Netapp solution prior to Nimble, one being breaking clones off from their parents into new volumes. This was a useful feature when wanting to clone data from one environment to another without permanently retaining a delta clone. Another feature I kind of miss is providing CIFS / NFS directly from the storage, removing the need to have separate file servers.

    Verified Reviewer Show more details
    Overall rating
    • Industry: Real Estate
    • Company size: 2–10 Employees
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Private Commercial Real Estate Debt Company Reviews Nimble

    Reviewed on 23/06/2015

    We spent a good amount of time investigating our options and so with whatever drawbacks, we are...

    We spent a good amount of time investigating our options and so with whatever drawbacks, we are still happy with our investment in nimble. Whatever its shortcomings, its much easier to use than our old system which was designed by a company called blue robin.

    Pros

    We like the simplicity, browser plug in is really interesting. its engaging but we don't use a lot of the features.

    Cons

    1) Like I said we do appreciate the simplicity but the biggest disappointment / the thing that would make the system a slam dunk for us if improved is simply the dropdown customization for contact categorizations. We have no use for "Hot Lead" we're not sales people, we're a capital source for the real estate world. We changed those to be subcategories of the lead type which we also customized. The disappointment is in that the system doesn't appreciate that more often than not, a Broker is often also a Buyer, an Attorney often dabbles as a Developer. It would be an easy thing for them to be both. For now we rely on tags although its prone to human error and I don't feel comfortable making mail lists off of them. In summary, our perfect system would allow for broad macro categories that we could customize and subcategories. As well as the ability to check multiple boxes 2) A couple of smaller things, When we connected our twitter account in uploaded all of the companies as people which was a disaster. There was no way to just flip them into companies. We had to delete them and remake them.
    3) No customer service. It was a nightmare when we couldn't get an excel of contacts to upload properly, I think my associate had to tweet at Nimble to get any response. Eventually it was resolved. 4) For some reason we thought that connecting people's linkedin would tell us if they changed their job but so far it hasn't.

    Response from Nimble

    Thank you for taking the time to review Nimble.

    I want to address a few of the concerns you brought up in the Cons to help out.

    For 1. We recommend using the Custom Data fields feature in Nimble to create uniform data instead of Tags because they can definitely get messy.

    For 2. Twitter doesn't differentiate between people or company accounts over their API, therefore, we can only import all contacts as a person or a company. We chose to go with "person" by default because this is more often the case than not. We're planning to add the option to convert a contact record from a person to a company in the future to help with this pain from Twitter.

    For 3. We offer customer support via email M-F from 9-5 PM Pacific and you will always hear back from us if you write to [email protected]. We are also addressing CSV upload issues this summer to make it easier to bring your data into Nimble.

    For 4. LinkedIn has limited their API from allowing CRM systems to sync job changes, therefore, you may update contacts with the Nimble Smart Contacts App while on LinkedIn if a contact changes their job. It's a different workflow, but it achieves the same result.

    All in all, I really appreciate your feedback for Nimble. This is the kind of feedback we want so we can continue to stay at the top.

    Best,

    Joseph

    Kayla
    Overall rating
    • Industry: Accounting
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Nimble Review: The Difference of Opinions with Business Owners

    Reviewed on 04/11/2020

    Overall I truly enjoyed Nimble. It did not take me forever to figure out how to use and become...

    Overall I truly enjoyed Nimble. It did not take me forever to figure out how to use and become comfortable with Nimble. However, my husband decided he wanted to go for a different CRM. I was not happy and disagreed but he moved us on to another product which is not half bad.

    Pros

    The Customer service for this application was amazing. This is hard to find in a lot of CRMs. For Nimble it did not require a lot of time getting used too. It was easy to navigate and easy to help other people learn the system. For the computer system, the application is light and moves faster. I don't believe I have ever had the app crash on me while in the process of using it. For a small business owner, it has a fair and reasonable price. This system is really good for tracking time sheets and scheduling. There was never any confusion about which person was taking which job with this section of the application.

    Cons

    The menus are difficult to find as some of them are hidden, you often have to take a moment to search for them. The limits on the email are quite frustrating. It also does not come with much storage and that can also be frustrating when trying to save and keep things organized.

    Alternatives Considered

    Salesforce Sales Cloud

    Reasons for Switching to Nimble

    Nimble was perfectly priced and the customer service was absolutely wonderful.
    Anil
    Overall rating
    • Industry: Entertainment
    • Company size: 2–10 Employees
    • Used Daily for Free Trial
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Creative Alliance Review

    Reviewed on 06/07/2023

    Our problem with customer database management has been fully solved by Nimble. Thank You Nimble...

    Our problem with customer database management has been fully solved by Nimble. Thank You Nimble team for this super useful software.

    Pros

    We are at the Alliance are finding it very useful to use Nimble. We have to constantly relay our new ideas and new developments to our customers and Nimble has helped us to keep track of our contact database and manage it properly so that we have been able to tell every new thing to our customer base at a prompt manner.

    Cons

    We loved every aspect of it and planning to buy the software once the trial period ends. One thing is, new users can get lost at the beginning but later when you get used to it, Nimble is so helpful and easy to use.

    Nimble FAQs

    Below are some frequently asked questions for Nimble.

    Nimble offers the following pricing plans:

    • Starting from: USD 29.90/month
    • Pricing model: Subscription
    • Free Trial: Available

    Nimble offers a pricing plan starting at $24.90 per user/month when paid annually or $29.90 per user/month when paid monthly. It also offers a 14-day free trial (no credit card required).

    Nimble has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Nimble supports the following languages:

    English

    Nimble supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Nimble integrates with the following applications:

    366 Degrees, 500Apps, 500Mail, AWeber, ActiveCampaign, ActiveDEMAND, Adobe Commerce, Audiense, Batchbook, Better Proposals, BotUp, CallHippo, CircleLoop, ClickDesk, CloudEagle, ConnectWise PSA, Constant Contact, Cvent Event Management, Dropbox Business, Eventbrite, Evernote Teams, Finder.io, Forms.io, FreshBooks, Freshdesk, FullContact, FunnelFLARE, Gmail, GoTo Training, GoTo Webinar, Google Contacts, Google Workspace, Harvest, Helpwise, Highrise, Hootsuite, HubSpot CRM, HubSpot Marketing Hub, Intercom, JustCall, KrispCall, Leadinfo, Mad Mimi, MailSend, Mailchimp, Marketo Engage, Meta for Business, NetSuite, Nutshell, Nutshell, One Click Politics, Operations Hub, Osano, PBXPlus, PandaDoc, PhoneBurner, Podio, QuickBooks Online Advanced, Rchilli Resume Parser Web API, Recurly, RightSignature, Shopify, Skyvia, Stripe, SugarCRM, Support.cc, Talkdesk, Webex Connect, Webex Suite, Wufoo, Xero, ZapUp, Zapier, Zendesk Suite, Zoho CRM, edocr, iContact

    Nimble offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

    Related categories

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