RockSolid MAX

Affordable and easy-to-use POS software helps retailers grow

About RockSolid MAX

RockSolid MAX is a cloud-based point of sale (POS) software designed to help home and building suppliers manage inventories, purchasing, transactions, and other operations via a unified portal. The platform enables organizations to simultaneously create purchase and customer orders by automatically capturing product details from vendor catalogs.

RockSolid MAX includes document management functionality, which allows users to upload faxed or handwritten records and access purchase orders (POs), client quotes, sales invoices, orders, and more from a centralized repository. The built-in accounts receivable feature allows enterprises to process month-end statements and payments and view financial status of jobs or accounts. Cashiers can also handle check-out processes by scanning items, entering stock-keeping unit (SKU) IDs, or searching the inventory and share transaction information with customers via email or fax.

The purchasing and inventory management capabilities in RockSolid MAX let administrators automate purchasing and ordering processes using historical data, reconcile received orders, and track invoice status. Managers can also generate reports to gain insights into metrics related to sales, profits, financial summaries, transactions, and more in real-time via analytics and an interactive dashboard.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to RockSolid MAX

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to RockSolid MAX

Images

RockSolid MAX Software - RockSolid MAX POS transactions
RockSolid MAX Software - RockSolid MAX posting entries
RockSolid MAX Software - Receivables
RockSolid MAX Software - RockSolid MAX updating inventory prices
RockSolid MAX Software - RockSolid MAX Tablet View
RockSolid MAX Software - RockSolid MAX Mobility - Zebra TC57
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RockSolid MAX video RockSolid MAX video RockSolid MAX video RockSolid MAX video RockSolid MAX video RockSolid MAX video RockSolid MAX Software - RockSolid MAX POS transactions RockSolid MAX Software - RockSolid MAX posting entries RockSolid MAX Software - Receivables RockSolid MAX Software - RockSolid MAX updating inventory prices RockSolid MAX Software - RockSolid MAX Tablet View RockSolid MAX Software - RockSolid MAX Mobility - Zebra TC57

Features

Total features of RockSolid MAX: 105

  • ACH Payment Processing
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Automatic Billing
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Commission Management
  • Contract/License Management
  • Cost Tracking
  • Customer Accounts
  • Customer Management
  • Customer Statements
  • Customisable Dashboard
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Visualization
  • Discount Management
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Equipment Rental Software
  • File Recovery
  • File Sharing
  • Financial Reporting
  • Forecasting
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Key Performance Indicators
  • Kitting
  • Late Fee Calculation
  • Layaway Management
  • Loyalty Cards
  • Loyalty Program
  • Member Portal
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Partial Payments
  • Payment Processing
  • Performance Metrics
  • Product Catalog
  • Product Identification
  • Profit/Loss Statement
  • Profitability Analysis
  • Project Accounting
  • Publishing / Sharing
  • Purchase Order Management
  • Purchasing & Receiving
  • Rate Management
  • Receivables Ledger
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Rewards Management
  • Sales Orders
  • Sales Reports
  • Scheduled / Automated Reports
  • Scheduling
  • Scorecards
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Short / Long Term Rental
  • Strategic Planning
  • Supplier Management
  • Tax Management
  • Transaction History
  • Transaction Monitoring
  • Trend / Problem Indicators
  • Vendor Managed Inventory
  • Visual Analytics
  • Warehouse Management
  • eCommerce Management

Alternatives

Spruce

3.6
#1 Alternative to RockSolid MAX
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NetSuite

4.1
#2 Alternative to RockSolid MAX
NetSuite provides organizations with an integrated system of cloud applications that helps them run their business....

Acumen

3.5
#3 Alternative to RockSolid MAX
Acumen is an accounting software that helps enterprises manage and streamline accounting operations on a centralized...

Odoo

4.2
#4 Alternative to RockSolid MAX
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Reviews

Overall rating

3.8 /5
(36)
Value for Money
4/5
Features
3.5/5
Ease of Use
3.6/5
Customer Support
3.8/5

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Showing 5 reviews of 36
Debi C.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Its been a game changer for us!

Reviewed on 29/06/2021

The software has allowed us to solve our issues with sales reports, managing inventory and data...

The software has allowed us to solve our issues with sales reports, managing inventory and data storage. Since we have gone live, the technical support and training we have received has been outstanding.

Pros

Easy to use and implement. We are more efficient and its helped us bring down operating costs for mailing statements, finding and copying paper invoices and managing our inventory.

Cons

Integration was a little more difficult than what was to be expected.

Kyle A.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Converted from no POS to full POS implementation

Reviewed on 24/06/2021

RockSolid Max lets me have total control over my inventory and see what direction my sales are...

RockSolid Max lets me have total control over my inventory and see what direction my sales are heading. This is crucial for retail.

Pros

The features allow for total control of the system. The interfaces are user-friendly. The more time you spend in the system, the more you learn what it can do.

Cons

Integration was tricky at times. Going from no POS to a POS system came with it's own hurdles. At times, I was confusing to know who to contact if something went wrong.

Angel C.
Overall rating
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Ok POS Sytem.

Reviewed on 11/08/2017

Just feels like they want t get as much money out of the customer as they can with added features...

Just feels like they want t get as much money out of the customer as they can with added features that cost extra, which are part of most POS Systems basic package.

Pros

RockSolid is a reliable software with very few glitches. Uptime is high. Easy to learn and operate.

Cons

Important features needed for margins not available. Can not enter more than one product at a time. Does not have a tool to import items.

Sharon W.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to learn

Reviewed on 08/08/2017

I think all in all, they have a great software program for our hardware store. It fits us well...

I think all in all, they have a great software program for our hardware store. It fits us well without breaking the bank.

Pros

I am fortunate that I get to use both sides of the system. The POS and Roman. Both sides are easy to navigate. The inventory control is fabulous! Especially helpful when you are trying to do your weekly order. You scan something with the handheld and your inventory number for that item is right in front of you. You can do this quickly and make any corrections if necessary right then and there. It saves you time. In Roman, the ease of printing and or emailing monthly statements is wonderful! Easy program to keep track of our customer accounts. Also like the availability of useful reports to keep track of your business.

Cons

I wish at times it was quicker to get in touch with someone regarding an issue. Sometimes, you would like an answer right away to free yourself up to move on to the next thing. But, all in all, I DO LIKE the system! There isn't a perfect system out there, they all have their quirks now and again. If someone is turned off by these little bumps in the road here and there, then they are NOT being realistic.
When you do get in touch with someone, they know what they are doing and take care of your issue completely! They get the job done and correctly! No complaints with their expertise, that's for sure.

Brandon G.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

RockSolid MAX is helping transform our business

Reviewed on 07/07/2021

Throughout the process of selection, preparation, implementation, and post-implementation we have...

Throughout the process of selection, preparation, implementation, and post-implementation we have nothing but positive interactions with the ECi team. Our project team was really fantastic and engaged. They also helped keep us on task and moving forward to hit the go-live date. I have been very happy with the entirety of the project.

Pros

There are numerous aspects of the software that we love: Barcode support, A/R functionality, document management, inventory management. Overall the software is fairly intuitive and easy to use. We are improving daily with our understanding and capabilities. Overall, the pro's significantly outweigh any cons we've encountered. I would definitely recommend this software as it has some very cool functionality we are easing ourselves into now that we've made the transition.

Cons

So with any out of the box solution, there are going to be challenges. For us there are a couple that were frustrating. First, after an invoice has been processed there can be no changes to it. For example you make a sale to a credit account and the person making the purchase omits the PO#. There is no way to update that field after the fact. Instead you must back the entire transaction out and do it all over. The other challenge are the canned reports. They cover 50% of what we would want to see, in other cases we need to use Crystal Reports. While Crystal reports does work, it is a bit clunky and not very intuitive. So you need to invest time in learning and training on how to use it (we did so with a bunch of online videos which were publicly available).

Showing 5 reviews of 36 Read all reviews

RockSolid MAX FAQs

Below are some frequently asked questions for RockSolid MAX.

RockSolid MAX offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

RockSolid MAX has the following typical customers:

Self Employed, 2-10, 11-50

RockSolid MAX supports the following languages:

English

RockSolid MAX supports the following devices:

We do not have any information about what integrations RockSolid MAX has

RockSolid MAX offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

Related categories

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