About ClinicSense

ClinicSense is a practice management solution designed to help health and wellness businesses automate and manage appointment scheduling, email reminders, invoicing, and other administrative tasks on a unified interface. It provides digital SOAP Notes, allowing administrators to add short codes or use point and click functionality to create notes.

The platform enables practitioners to deliver voicemails in case of missed calls, send appointment reminders via email and text, and request clients’ credit card details to reserve time slots. ClinicSense lets managers automatically generate invoices, process payments, and send receipts via email to customers. Businesses can also sell gift certificates via website and email promotional tools.

ClinicSense helps teams use built-in templates to create and send custom emails including details regarding slot availability, birthday discount vouchers, and other promotional offers. It also allows marketing representatives to gain visibility across data regarding sales tax, revenue growth, client retention rate, and financial statements.


Key benefits of ClinicSense

- Point and Click SOAP Notes
- Customizable Electronic Forms
- Automated Follow Up's & Reminders
- Online Booking & Scheduling
- Easy Invoicing Tools
- Marketing To Help You Grow Your Business


Images

ClinicSense Software - Award-winning, and used by over 7,000 Massage Therapy Practitioners and Clinics, ClinicSense offers everything you need in one place to run and grow your business.
ClinicSense Software - Try easy point-and-click SOAP notes, SOAP note shortcodes, and customizable SOAP note templates!
ClinicSense Software - ClinicSense offers HIPPA and PIPEDA-compliant customizable intake and consent forms.  You can also e-mail forms for signatures to increase compliance, organization, and convenience.
ClinicSense Software - With ClinicSense advanced booking and appointment reminder tools your clients can book and pay online.  You can even take bookings from social media! ! We also have automated follow-up email/SMS tools + the ability to have clients pay online pre-appt.
ClinicSense Software - Have your clients pay when they make their appointment, or set up automated invoicing.  You can also run year-end business reports to track your success.
ClinicSense Software - The only massage therapy solution on the market with extensive marketing toolkit.  With ClinicSense you can run offer birthday campaigns, win back campaigns, gift cards, PROMO codes, email marketing, newsletters, google review request campaign, & more.
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ClinicSense video
ClinicSense video
ClinicSense video
ClinicSense Software - Award-winning, and used by over 7,000 Massage Therapy Practitioners and Clinics, ClinicSense offers everything you need in one place to run and grow your business.
ClinicSense Software - Try easy point-and-click SOAP notes, SOAP note shortcodes, and customizable SOAP note templates!
ClinicSense Software - ClinicSense offers HIPPA and PIPEDA-compliant customizable intake and consent forms.  You can also e-mail forms for signatures to increase compliance, organization, and convenience.
ClinicSense Software - With ClinicSense advanced booking and appointment reminder tools your clients can book and pay online.  You can even take bookings from social media! ! We also have automated follow-up email/SMS tools + the ability to have clients pay online pre-appt.
ClinicSense Software - Have your clients pay when they make their appointment, or set up automated invoicing.  You can also run year-end business reports to track your success.
ClinicSense Software - The only massage therapy solution on the market with extensive marketing toolkit.  With ClinicSense you can run offer birthday campaigns, win back campaigns, gift cards, PROMO codes, email marketing, newsletters, google review request campaign, & more.

Not sure about ClinicSense? Compare with a popular alternative

ClinicSense

4.8 (486)
VS.
Most reviewed

Starting Price

USD 39.00
month
USD 55.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

109
183

Integrations

4
245

Ease of Use

4.9 (486)
4.3 (3,865)

Value for Money

4.8 (486)
4.2 (3,865)

Customer Service

4.9 (486)
4.3 (3,865)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.8 /5
(486)
Value for Money
4.8/5
Features
4.6/5
Ease of Use
4.9/5
Customer Support
4.9/5

Already have ClinicSense?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 486
Brad
Brad
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best online booking software ever!

Reviewed on 21/08/2019

I've used a lot of online booking software before and Clinic Sense is definitely the best. It...

I've used a lot of online booking software before and Clinic Sense is definitely the best. It contains all the features I was looking for plus more.

Pros

My clients always mention how much they love how easy it is to book an appointment and think the reminders and birthday wishes are fantastic. They say it's the easier software they've ever used and as an end user I completely agree. Also, the continuous improvements are much appreciated. Well done.

Cons

sometimes the loading of the software can be a little slow on the phone app

Alternatives Considered

Schedulicity

Reasons for Switching to ClinicSense

I am thankful I went with ClinicSense. It's much easier to use and contains more features I was looking for.
Alexandria
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It just makes sense

Reviewed on 08/08/2023

ClinicSense has been great!

ClinicSense has been great!

Pros

Its the ease for both clients and employees that keeps us hooked, it is such a simple and professional process to book, fill out forms and reschedule. On the business side I love the Reminders, the reach outs to clients after its been a while and the google review prompt.

Cons

Most things I didn't like have been improved. Some suggestions though- I would love to see ClinicSense integrate to google booking and I wish that you could set it that only clients who have booked with a practitioner could schedule with them. An example is that I can no longer take new clients with my workload but the only option is to take myself off online booking completely.

Alternatives Considered

Acuity Scheduling, Square Appointments and Zendesk Suite

Reasons for Choosing ClinicSense

The user platform was not as good and the features were just not where they needed to be for our business.

Switched From

MassageBook

Reasons for Switching to ClinicSense

The note taking feature for soap notes and the promise to improve the software.
Jing Yang
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Mainly suitable for massage therapy clinics

Reviewed on 24/08/2019

Pros

It effectively covers most of the informational clinical works for massage therapy clinics. It's simple and inexpensive.

Cons

-Batch retrieving clients' treatment notes is a pain.
-No client account data exporting facility for bookkeeping software such as Microsoft Money.
-The Bluefin feature made me lost quite a bit of money.
-It's not very suitable for multi-discipline clinics which have other professional operations such as chiropractor, osteopath, etc.

Response from ClinicSense

Thank you for the feedback. We have dropped Bluefin as a payment partner (but those already signed up can continue to use that integration). Most of our customers prefer our integration with Stripe and we're now exploring Square as an additional partner.

Many of our customers are multi-disciplinary and find ClinicSense is a great solution, especially with the flexibility of the SOAP notes. We'd love if you reached out to [email protected] so we can make sure you're getting the most out of your account.

Susan
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My experience

Reviewed on 07/02/2024

Pros

Very easy to use. Have great features.

Cons

I wish it was integrated with an accounting system. It is great for income, but would be helpful to chart expenses as well.

Molly
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ClinicSense is professional and looking out for you!

Reviewed on 02/06/2023

I can't imagine using anything else, at this point. It has everything I need and more. If I have a...

I can't imagine using anything else, at this point. It has everything I need and more. If I have a problem with something, they're usually already working on it!

Pros

Their customer service and dedication to continually improving their product won my trust from the very beginning. They continue to be reliably responsive. The overall look is clean & professional. It puts my clients at ease and builds their trust in me before we've even met. An online data base of SOAP notes, intake forms, and memos that are linked to my booking software and payment processing has made my work not only easier but more effective. This is seriously ALL in one.The marketing features offer amazing support for a growing practice. Google Reviews Booster and Availability campaigns, in particular, have made a significant impact on my business.

Cons

The app could definitely use some work. I basically avoid it because it logs me out constantly.Recently, it's stopped notifying me of booked or changed appointments even though I have notifications turned on.

Showing 5 reviews of 486 Read all reviews

ClinicSense FAQs

Below are some frequently asked questions for ClinicSense.

ClinicSense offers the following pricing plans:

  • Starting from: USD 39.00/month
  • Pricing model: Subscription
  • Free Trial: Available

ClinicSense is offered across three pricing plans, outlined below. A 14-day free trial is available. Lite: $39/month Standard: $69/month Premium: $129/month

ClinicSense has the following typical customers:

Self Employed, 2–10, 11–50, 51–200

ClinicSense supports the following languages:

English

ClinicSense supports the following devices:

Android (Mobile), iPhone (Mobile)

ClinicSense integrates with the following applications:

Instagram, Meta for Business, Square Payments, Stripe

ClinicSense offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

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