---
description: Learn more about Know Your Customer. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Know Your Customer Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [KYC Software](/directory/3869/kyc/software) > [Know Your Customer](/software/2039411/know-your-customer)

# Know Your Customer

Canonical: https://www.getapp.com.au/software/2039411/know-your-customer

> Know Your Customer is designed to help businesses streamline KYC or KYB compliance, anti-money laundering (AML), and client onboarding operations. It enables employees to view company registries, design organizational structure charts, and handle document extraction and assessment processes.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Know Your Customer
- **Founded**: 2015

## Commercial Context

- **Starting Price**: USD 250.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Please contact Know Your Customer directly for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, German, Japanese, Spanish, Traditional Chinese
- **Available Countries**: Australia, Austria, Belgium, Bulgaria, Canada, Cayman Islands, China, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hong Kong SAR China, Indonesia, Ireland, Isle of Man and 23 more

## Features

- AML Compliance
- API
- Activity Dashboard
- Archiving & Retention
- Audit Management
- Audit Trail
- Compliance Management
- Compliance Tracking
- Document Management
- Incident Management
- KYC Compliance
- Monitoring
- Onboarding
- Optical Character Recognition
- Real-Time Monitoring
- Risk Management
- Surveys & Feedback
- Version Control
- Watch List

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [KYC Software](https://www.getapp.com.au/directory/3869/kyc/software)

## Related Categories

- [KYC Software](https://www.getapp.com.au/directory/3869/kyc/software)
- [Compliance Software](https://www.getapp.com.au/directory/243/compliance/software)

## Alternatives

1. [ManageEngine Network Configuration Manager](https://www.getapp.com.au/software/2055590/network-configuration-manager) — 4.5/5 (283 reviews)
2. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5177 reviews)
3. [Xero](https://www.getapp.com.au/software/1671/xero) — 4.4/5 (3290 reviews)
4. [Scrut Automation](https://www.getapp.com.au/software/2079223/scrut) — 4.9/5 (139 reviews)
5. [Account Ability](https://www.getapp.com.au/software/2074617/account-ability) — 4.9/5 (219 reviews)

## Reviews

### "Trustworthy business partner - the experience that should become a standard" — 5.0/5

> **Viktorija** | *23 November 2020* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: From the very first contact, KYC team was all in - helping us find the best way to solve our challenges and provide the solution that we actually needed.
> 
> **Cons**: I would wish Know Your Customer to grow, don't lose the connection with their customers, listen to their needs and move to that direction.
> 
> Know Your Customer is offering the customer experience that makes you feel important, cared about and valued no matter your size of business. We started our communication when we did not have even one client ourselves and were treated amazingly from the very beginning. Fast, professional and super friendly\!

-----

### "Review of KYC" — 5.0/5

> **Brendan** | *13 December 2024* | Financial Services | Recommendation rating: 3.0/10
> 
> **Pros**: Their solution is trusted globally and the functionality is great. Meets my requirements.
> 
> **Cons**: There is none at this moment from our point of view.
> 
> Great, they are a valued partner. We work together to provide our customers with their KYB and KYC needs, through KYC’s data and solution.

## Links

- [View on GetApp](https://www.getapp.com.au/software/2039411/know-your-customer)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2039411/know-your-customer> |
| de-AT | <https://www.getapp.at/software/2039411/know-your-customer> |
| en | <https://www.getapp.com/finance-accounting-software/a/know-your-customer/> |
| en-AE | <https://www.getapp.ae/software/2039411/know-your-customer> |
| en-AU | <https://www.getapp.com.au/software/2039411/know-your-customer> |
| en-CA | <https://www.getapp.ca/software/2039411/know-your-customer> |
| en-GB | <https://www.getapp.co.uk/software/2039411/know-your-customer> |
| en-IE | <https://www.getapp.ie/software/2039411/know-your-customer> |
| en-NZ | <https://www.getapp.co.nz/software/2039411/know-your-customer> |
| en-SG | <https://www.getapp.sg/software/2039411/know-your-customer> |
| en-ZA | <https://www.getapp.za.com/software/2039411/know-your-customer> |
| es | <https://www.getapp.es/software/2039411/know-your-customer> |
| es-CL | <https://www.getapp.cl/software/2039411/know-your-customer> |
| es-CO | <https://www.getapp.com.co/software/2039411/know-your-customer> |
| es-MX | <https://www.getapp.com.mx/software/2039411/know-your-customer> |
| fr | <https://www.getapp.fr/software/2039411/know-your-customer> |
| fr-BE | <https://fr.getapp.be/software/2039411/know-your-customer> |
| fr-CA | <https://fr.getapp.ca/software/2039411/know-your-customer> |
| nl | <https://www.getapp.nl/software/2039411/know-your-customer> |
| nl-BE | <https://www.getapp.be/software/2039411/know-your-customer> |
| pt | <https://www.getapp.com.br/software/2039411/know-your-customer> |
| pt-PT | <https://www.getapp.pt/software/2039411/know-your-customer> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.com.au/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Know Your Customer","description":"Know Your Customer is designed to help businesses in the finance industry streamline KYC or KYB compliance, anti-money laundering (AML), and client onboarding operations. It enables employees to view company registries, design organizational structure charts, and handle document extraction and assessment processes.\n\nThe application offers a variety of features including case management, real-time monitoring, optical character recognition (OCR), analytics, workflow automation, customer experience management, and more. It allows administrators to conduct audits, access static databases from official government sources, and map customer journeys. The platform includes artificial intelligence (AI) and machine learning (ML) technology, which lets managers review user identity documents, perform facial recognition and comparison checks, and verify clients’ locations. \n\nKnow Your Customer offers an API, which lets businesses integrate the system with several third-party anti-money laundering and document verification systems. It also provides a reporting module, which lets supervisors gain insights into customers’ activities through ad hoc reports and key performance indicators (KPIs).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a01ed8cd-3836-4aa9-ade3-52751097aa3a.png","url":"https://www.getapp.com.au/software/2039411/know-your-customer","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/2039411/know-your-customer#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"offers":{"price":"250","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.getapp.com.au/software/2039411/know-your-customer#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"KYC Software","position":2,"item":"/directory/3869/kyc/software","@type":"ListItem"},{"name":"Know Your Customer","position":3,"item":"/software/2039411/know-your-customer","@type":"ListItem"}]}]}
</script>