About Infrasys Cloud POS

Infrasys Cloud is a restaurant management platform designed to help businesses in the hospitality industry manage sitting plans, menus, orders, and more via a unified portal. The platform enables organizations to capture customer orders and process payments using mobile devices equipped with biometrics, RFID, and magnetic strip readers.

Infrasys Cloud allows restaurants to create, launch, and manage promotional offers, client menus, waiter instructions, and other details from a centralized media library. It offers a host of features such as tableside ordering, automated recommendations, takeout and delivery management, check splitting, coupons management, offline access, and more. Administrators can also design a personalized dashboard to display multilingual menus with frequently ordered items, securely process credit cards, and capture customers' digital signatures.

Infrasys Cloud lets managers generate and export custom reports to gain insights into metrics related to orders and sales by location or groups. It also supports integration with various third-party applications including Hetras, Pegasus, Alipay, Oracle Opera, Salesforce, Maestro, Aspen, and more via APIs.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

United Arab Emirates, Argentina, Austria, Australia, Aruba, Barbados, Belgium, Brazil, Bahamas, Canada, Switzerland, Chile, China, Colombia, Costa Rica, Cyprus, Germany, Denmark, Dominica, Dominican Republic, Egypt, Spain, France, United Kingdom, Grenada, Hong Kong SAR China, Indonesia, Ireland, India, Italy, Jamaica, Jordan, Japan, Cambodia, St. Kitts & Nevis, South Korea, Lebanon, Sri Lanka, Luxembourg, Mauritius, Maldives, Mexico, Malaysia, Netherlands, New Zealand, Philippines, Poland, Puerto Rico, Portugal, Qatar, Saudi Arabia, Singapore, Turks & Caicos Islands, Thailand, Turkey, United States, US Virgin Islands, Vietnam

Supported Languages

Chinese, Dutch, English, French, Italian, Polish, Portuguese, Spanish

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

Infrasys Cloud POS Software - Infrasys Cloud order management
Infrasys Cloud POS Software - Infrasys Cloud sales report
Infrasys Cloud POS Software - Infrasys Cloud floor management
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Infrasys Cloud POS Software - Infrasys Cloud order management Infrasys Cloud POS Software - Infrasys Cloud sales report Infrasys Cloud POS Software - Infrasys Cloud floor management

Features

Total features of Infrasys Cloud POS: 31

  • API
  • Accounting Integration
  • Activity Dashboard
  • Barcode / Ticket Scanning
  • Credit Card Processing
  • Customer Accounts
  • Customizable Reports
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Offline Access
  • Order Management
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Promotions Management
  • Reporting & Statistics
  • Restaurant POS
  • Retail POS
  • Returns Management
  • Sales Reports
  • Task Management
  • Third Party Integrations
  • eCommerce Management

Alternatives

Simphony POS

4.4
#1 Alternative to Infrasys Cloud POS
Simphony, by Oracle MICROS, is a cloud-based POS system designed to synchronize front-of-house, back-office, and...

NCR Aloha

3.7
#2 Alternative to Infrasys Cloud POS
NCR Aloha is a cloud-enabled restaurant management and point-of-sale (POS) platform that helps restaurants focus on...

Microsoft Project

4.4
#3 Alternative to Infrasys Cloud POS
Microsoft Project helps businesses plan projects & collaborate from anywhere using tools such as task assignment,...

MCS Rental Software

4.5
#4 Alternative to Infrasys Cloud POS
MCS-rm is an equipment rental software for multi-branch / multi-user equipment hire & rental companies. With MCS-rm,...

Reviews

Overall rating

4.7 /5
(15)
Value for Money
4.7/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support
4.9/5

Already have Infrasys Cloud POS?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 15
Jose M. Jose M.
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

One of the Best Solutions for POS systems

Reviewed on 05/10/2020

The system is reliable, easy to use and with a great team behind it. And also have a very competitiv...

The system is reliable, easy to use and with a great team behind it. And also have a very competitive price. I love the installation team, is great and friendly they help you thru all the process and answer all your questions about the software.

Pros

- Easy to use
- Great integrations with Oracle Opera
- Great Installation Team.
- Great Customer Support.

Cons

- Some issue with Opera Interface at the Beginning but after few tweaks everything works smoothly.

Alternatives Considered

Simphony POS and NCR Aloha

Reasons for Choosing Infrasys Cloud POS

The customer service from Aloha is the worst, also we have several terminal that doesn't work and never received a straight proposal to make them work.

Switched From

NCR Aloha

Reasons for Switching to Infrasys Cloud POS

First, they support. All the guys who works with them love it. Also, the price is competitive and they give to us more personalization options.

Response from A Shiji Group Brand

Hello Jose, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Akshay C. Akshay C.
Overall rating
  • Industry: Hospitality
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Solution

Reviewed on 29/09/2020

so far amazing journey deployed this solution in 4 properties -- great feedback from colleagues as...

so far amazing journey deployed this solution in 4 properties -- great feedback from colleagues as well.

Pros

paperless ordering system - We deployed Ipad in most of the hotels works very well.

Cons

KDS improvements - think this needs abit of work.

Alternatives Considered

Simphony POS

Reasons for Switching to Infrasys Cloud POS

Price, the architectural setup and its hardware compatibility

Response from A Shiji Group Brand

Hello Akshay, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Hirshard B. Hirshard B.
Overall rating
  • Industry: Hospitality
  • Company size: 201-500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Value for money and user friendly.

Reviewed on 17/09/2020

Few better options than Micros POS system.

Few better options than Micros POS system.

Pros

User friendly, from the back end and user end.

Cons

Inter facing with opera, that you could not view the posted bill directly.

Alternatives Considered

Microsoft Project

Switched From

Microsoft Project

Reasons for Switching to Infrasys Cloud POS

Value for money and user friendly.

Response from A Shiji Group Brand

Hello Hirshard, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Made Y. Made Y.
Overall rating
  • Industry: Hospitality
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Infrasys Cloud POS fast and reliable POS for Resort Food and Beverage operation

Reviewed on 29/09/2020

In overall experience since we have install at 2017 , were one of happy costumer of Infrasys cloud...

In overall experience since we have install at 2017 , were one of happy costumer of Infrasys cloud POS .the system was fast and reliable to manage and operate high volume of Food and beverage transaction . Mobile order improve a lot of our large resort operation - our waiter able directly key in the order on mobile devices and in same time food order printer at kitchen for production . Managing of menu item and system administration very easy can do anywhere and able schedule release or update the menu .

Pros

-It's real cloud base and Realtime sync , user able work and manage the system from anywhere
- The POS System serve very fast on operation , easy administration menu and system .
-Secure with all aspect of action transaction capture in logs .
- No proprietary hardware and OS , can work on Windows Base OS also iOS and Android
- Reliable of system performance , very minimum down time
- Superior of support team , all issue fixed timely manner . Most of issue able fixed under an hours
- The development team always hear voice of costumer - all bug fix release immediately and new feature also improve operation
- Flexible reporting module

Cons

The subscription model per devices a bit of expensive for property that have devices more then 20 - but that make sense for all high quality system feature and support .

Response from A Shiji Group Brand

Hello Made, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Claudio V. Claudio V.
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Infrasys POS Feedback

Reviewed on 30/09/2020

Pros

Ability to customise POS display based on user preference. Ease of editing and customising as need be.
Creating additional items, menus, drop downs etc are simple to make
Cloud based system so updates are quick to go live
Ability to switch between outlets quickly and on all devices
Utilisation of iPad's which allow for more efficient service
Digital signatures

Cons

System limitations with not being able to put in table numbers and room numbers to identify checks and assist with having walkouts
Using table setup, we are unable to pay new checks as they come in, we need to send then reopen bill to close which reduces efficiency

Response from A Shiji Group Brand

Hello Claudio, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Showing 5 reviews of 15 Read all reviews

Infrasys Cloud POS FAQs

Below are some frequently asked questions for Infrasys Cloud POS.

Infrasys Cloud POS offers the following pricing plans:

  • Free Trial: Not Available

Please contact Shiji Group directly for pricing details.

Infrasys Cloud POS has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Infrasys Cloud POS supports the following languages:

Chinese, Dutch, English, French, Italian, Polish, Portuguese, Spanish

Infrasys Cloud POS supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Infrasys Cloud POS integrates with the following applications:

Ascentis, Infor HMS, Maestro PMS, Pegasus, SYSPRO, protel PMS

Infrasys Cloud POS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Infrasys Cloud POS.