--- description: Learn more about Lightspeed Restaurant. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Lightspeed Restaurant Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Restaurant Management Software](/directory/196/restaurant-management/software) > [Lightspeed Restaurant](/software/2038871/lightspeed-resturant) # Lightspeed Restaurant Canonical: https://www.getapp.com.au/software/2038871/lightspeed-resturant Page: 1 / 10\ Next: [Next page](https://www.getapp.com.au/software/2038871/lightspeed-resturant?page=2) > Connect and manage all of your locations with Lightspeed. Turn tables faster, help boost revenue and grow with powerful insights. > > Verdict: Rated **4.4/5** by 216 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Lightspeed Restaurant Lightspeed helps everyone from hole-in-the-wall cafes to multi location empires to attract more customers, grow revenue and streamline operations all from one central platform. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 216 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Lightspeed - **Location**: Montreal, Canada - **Founded**: 2012 ## Commercial Context - **Starting Price**: $3.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Starter: $3 a day (billed monthly) Essential: $6 a day (billed monthly) Premium: $12 a day (billed monthly) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Italian, Spanish - **Available Countries**: Australia, Austria, Belgium, Canada, Czechia, Denmark, France, Germany, Ireland, Italy, Luxembourg, Malta, Netherlands, New Zealand, Norway, Singapore, South Africa, Spain, Switzerland, United Kingdom and 1 more ## Features - ACH Payment Processing - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Alerts/Notifications - Barcode/Ticket Scanning - Billing & Invoicing - Cash Management - Clock In/Out - Contact Management - Credit Card Processing - Customer Database - Customer History - Customer Management - Customisable Categories - Delivery Management - Delivery Tracking - Discount Management ## Integrations (29 total) - 5stelle - Abacus - Abacus POS - Apaleo - Apicbase Restaurant Management - BPL Digital - Cloudbeds - Combo - Deliverect - Easilys - Flipdish - Frontdesk Anywhere - Homebase - Kitchen CUT - Marketman ... and 14 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Restaurant Management Software](https://www.getapp.com.au/directory/196/restaurant-management/software) ## Related Categories - [Bakery Software](https://www.getapp.com.au/directory/186/bakery/software) - [Restaurant POS Systems](https://www.getapp.com.au/directory/197/restaurant-pos/software) - [Bar POS Software](https://www.getapp.com.au/directory/833/bar-pos/software) - [iPad POS Software](https://www.getapp.com.au/directory/835/ipad-pos/software) - [Restaurant Management Software](https://www.getapp.com.au/directory/196/restaurant-management/software) ## Alternatives 1. [Restroworks](https://www.getapp.com.au/software/2036087/Restroworks) — 4.9/5 (692 reviews) 2. [Toast POS](https://www.getapp.com.au/software/103313/toast-pos) — 4.1/5 (554 reviews) 3. [SpotOn](https://www.getapp.com.au/software/130639/spoton-restaurant) — 4.2/5 (371 reviews) 4. [Lavu](https://www.getapp.com.au/software/103207/lavu) — 4.2/5 (259 reviews) 5. [TouchBistro](https://www.getapp.com.au/software/103303/touchbistro) — 3.8/5 (414 reviews) ## Reviews ### "Real people who know their stuff" — 5.0/5 > **Cheryl** | *30 September 2018* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: From day one Kounta had the support and real sales staff in place to help me set it all up, even organising all the hardware, and saving me money. Support is brilliant. Love the app, easy to use, and staff have taken to it really quickly. > > **Cons**: The cost to add extra terminals is quite expensive. > > Impressed ----- ### "Lightspeed POS" — 4.0/5 > **Alex** | *24 April 2025* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: Ease of use, modern software and detailed reports. Modern system. > > **Cons**: Glitches, a lot of them. Slow customer support, and somehow limited interface for item editing or customization. > > It performs well, not excellent. But depending on your business it may work just fine. We needed something offering us more flexibility and editing options. ----- ### "Not The Same Company They Used To Be" — 3.0/5 > **Sean** | *6 September 2022* | Retail | Recommendation rating: 0.0/10 > > **Pros**: When we started with Lightspeed it was awesome. There was a time I couldn't say enough about how much we liked Lightspeed. > > **Cons**: As they grew and added features and modules the program always had serious deabilitating gliches. Their customers support went from A+ to F in three years. > > The first two years we used Lightspeed was awesome. Year three the software was failing weekly. We went two weeks without the inventory purchase order system, because Lightspeed told us it was a probelm on our end. The deny they had problems. We went a long time without being able to process payments because a clitch in their system. I personally beleive they were growing too fast. It was clear that they accepted that they would loose customers through out the process. ----- ### "Not worthed as the expensive price" — 4.0/5 > **Verified Reviewer** | *28 February 2020* | Food & Beverages | Recommendation rating: 7.0/10 > > **Pros**: Display of the pos is look modern and kounta can create recipen and inventory and back office. Pso system complet with back office. > > **Cons**: Actually they have good features in back office for reporting. But not as good as inventory system by itself. First, POS system not completly all transaction is automaticly show in the report when want to do closing cashier (shift), like we need to do manual calculated some other transaction except cash like card and gofood payment as i used to. Because you have to submit all your type of payment on closing time then you will get report that will show your manual calculted are balance or not, split bill need to do by amount not by item, mostly apps that i was using were by item. Second, we need to buy with additional charge to get more features that we can see more details report (like insight and purchase) and that is expensive. If you dont buy, you will not get clear report as you need for analyzing restaurant performance. Third, menu item that you sell and item only you use for recipe are the same product list. Fourth, service charge and tax calculations are confusing to get the right amount. Every report that you want to dowbload as csv as not that correct way as csv. > > I know amount that i calculate manual in every type of payment are balance or not because kounta showing it amount minus or over, so we can double check before we accept to close cashier or shift. ----- ### "POS" — 5.0/5 > **Verified Reviewer** | *5 December 2019* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: When I was tasked with setting up a Point of Sale system in 48 hours I thought it was impossible but when I found Kounta it was easy to set up and integrate into our credit card machine in a matter of hours. > > **Cons**: The most challenging thing that I found was I could not email the monthly receipts to my accounting team and would need to give them the main control to the platform if I wanted them to be able to access that directly. > > Overall a great product that we continue to use at our cafe. ----- Page: 1 / 10\ Next: [Next page](https://www.getapp.com.au/software/2038871/lightspeed-resturant?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2038871/lightspeed-resturant) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data