Microkeeper

it has completely transformed the way we manage payroll and rosters. The automation features have cut down our payroll processing time by an impressive 70%, allowing us to focus more on other aspects of our business.

One of the standout features is the visibility on costs as soon as we prepare the rosters. This real-time insight gives us much better control over wages, which is our biggest expense.

It doesn't calculate the payroll tax correctly for WA

Efficient while can track employee behaviors on time. And managing work force was easy.

No incidents to report since we are very likely to use this since it's effective and efficient

When is working properly it is far more efficient than using a spreadsheet. The calculations and systems seem accurate and relative robust. Support are always quick to respond, albeit dismissive and not particularly helpful.

There are many short comings with the software and the organisation is slow remedy them (if at all), the most noteable of which are as follows:
1) Employee Payslip disclose information (pertaining to taxable income) in a way that is factually wrong and cannot be corrected (or simplified).
2) Reports are hard to read and often do not contain all information necessary to properly understand them.
3) Data integrations with software platforms like Xero and MYOB are prone to error and no process to safeguard/identify errors. Additional shortcoming means this issue recurs each time a correction or change is required.
I understand that the software is in development, but as a user (facing the above challenges) this provides little consolation.

I've been using Microkeeper for my growing not for profit, with numerous departments, and rather quirky pay rate rules, etc. And Microkeeper has been such a time saver. What used to take me up to an hour with 8 employees now takes me less than 20 minutes with up to 19 employees with various rates, rules, timesheets, and such. I have also started playing with the Skills feature and see so much potential for our needs. Now to use the time I've saved to setup some Skills rules and save even more!

I have found the rostering system a bit cumbersome for the numerous different departments I manage which all have their quirks and different schedules weekly. But for a single department or more formalised roster, it would work a treat!