About Microkeeper
Microkeeper is a web-based human resource (HR) management software that is designed for Australian businesses in retail, healthcare, hospitality, manufacturing, and other industries. It helps organizations handle rostering, timesheet generation, and payroll management, among other administrative operations on a centralized platform.
Microkeeper's staff scheduling functionality allows team leaders to utilize pre-designed rostering templates to manage staff availability across multiple departments and locations. The payroll module lets HR professionals automatically calculate payroll based on pre-set shift rules and avoid underpayment or overpayment errors, whilst maintaining compliance with Single Touch Payroll (STP) guidelines. With the core HR tools, supervisors can create job contracts, send offer letters, manage employee onboarding, track licenses, and monitor staff leave requests. It also provides fingerprint or facial recognition based biometrics and geofencing technology to avoid buddy punching and track employee time and location across field staff.
Microkeeper offers an API, which allows businesses to integrate the platform with several third party solutions, including Xero. The self-service portal lets employees handle personal data, access historical payslips, and update bank account details.
Pricing starting from:
USD 2.35/month
- Free Version
- Free Trial
- Subscription
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premises
Markets
Australia
Supported Languages
English
Pricing starting from:
USD 2.35/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Microkeeper: 34
Alternatives
Deputy
Xero
Reckon One
Paycor
Reviews
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- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love, Love, Love Microkeeper
Reviewed on 19/10/2020
Fantastic. Would highly recommend.
Fantastic. Would highly recommend.
Pros
The Microkeeper payroll system is extremely user friendly, with all the functionality I require to run a payroll for 3 different venues, all with split shifts, cost centres etc. Support calls are always answered promptly (I rarely have to leave a message), and the staff are always super helpful and able to solve the problem - which is usually me not quite knowing how to do something slightly more complicated. The ability for staff to access payslips & update their details makes payroll easier from an administrative point of view.
Cons
Would like some better costing alternatives via my departments, when I need to split it out into time slots - breakfast, lunch & dinner.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Microkeeper BSA
Reviewed on 19/10/2020
Very good experience, implementation was great.
Very good experience, implementation was great.
Pros
Easy to use, well priced and great support
Cons
Reporting function could be better and cleaner - it is a little clunky
Alternatives Considered
DeputyReasons for Choosing Microkeeper
Better in departmental reporting which is what we needed and Xero did not offer.Switched From
XeroReasons for Switching to Microkeeper
Better functionality and price
- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Plenty of room for improvement
Reviewed on 06/11/2020
Pros
When is working properly it is far more efficient than using a spreadsheet. The calculations and systems seem accurate and relative robust. Support are always quick to respond, albeit dismissive and not particularly helpful.
Cons
There are many short comings with the software and the organisation is slow remedy them (if at all), the most noteable of which are as follows:
1) Employee Payslip disclose information (pertaining to taxable income) in a way that is factually wrong and cannot be corrected (or simplified).
2) Reports are hard to read and often do not contain all information necessary to properly understand them.
3) Data integrations with software platforms like Xero and MYOB are prone to error and no process to safeguard/identify errors. Additional shortcoming means this issue recurs each time a correction or change is required.
I understand that the software is in development, but as a user (facing the above challenges) this provides little consolation.
Response from Microkeeper
Hi Alfred,
I appreciate that you're taking the time to leave a review and am glad you're indicating the overall quality and value for money we offer means we're doing some things right.
I also appreciate some of your feedback regarding the reports and robustness of data integration. This helps us to focus our future development on areas users identify as having room for improvement. As a sidenote, Microkeeper is not "in development" as such, but we do continually add updates and features.
Your feedback regarding the payslips however is wrong. I can assure you these are built to the standards of the Australian Taxation Office. As a software provider, we work closely with a specialised department within the ATO, and we have an excellent working relationship with them.
I'm also sorry to hear you experience your customer service through our reseller channel as dismissive and unhelpful. We take this feedback seriously and we'll follow this up with your point of contact.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great Software for Sole Traders
Reviewed on 20/10/2020
Overall very good and easy to use, with EXCELLENT customer support.
Overall very good and easy to use, with EXCELLENT customer support.
Pros
Easy to set up and really helps with tax time.
Cons
When you have an error with Single Touch Payroll, it's very difficult to send the ato updated information, the system had to send a revised duplicate.
Alternatives Considered
XeroReasons for Switching to Microkeeper
Xero was too expensive and limited functionality for low plans.- Industry: Civil Engineering
- Company size: Self Employed
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Good software for managing my payroll
Reviewed on 28/10/2020
Good. Useful piece of software
Good. Useful piece of software
Pros
Easy to set-up, regular useful emails with critical information and governmental obligations, good UI
Cons
Easier super integration, a little clearer navigation through menus
Response from Microkeeper
Thanks for your positive feedback!
I can assure you it inspires the team. We will all continue to work hard to ensure Microkeeper is the perfect partner for your workforce management and payroll.
Microkeeper FAQs
Below are some frequently asked questions for Microkeeper.Q. What type of pricing plans does Microkeeper offer?
Microkeeper offers the following pricing plans:
- Starting from: USD 2.35/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Microkeeper is available for free for 1 employee and offers three more pricing plans, outlined below. It also offers a 30-days free trial. Payroll & STP only: $2.25/per employee/per month Standard: $4/per employee/per month Premium: $6/per employee/per month
Q. Who are the typical users of Microkeeper?
Microkeeper has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Microkeeper support?
Microkeeper supports the following languages:
English
Q. Does Microkeeper support mobile devices?
Microkeeper supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Microkeeper integrate with?
Microkeeper integrates with the following applications:
Xero
Q. What level of support does Microkeeper offer?
Microkeeper offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Microkeeper.
