---
description: Learn more about Contact Cubed. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Contact Cubed Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Contact Cubed](/software/2037319/contact-cubed)

# Contact Cubed

Canonical: https://www.getapp.com.au/software/2037319/contact-cubed

> Contact Cubed helps businesses analyze calls to optimize conversions, natural language processing (NLP), and other operations across departments. The AI-enabled platform automatically identifies and removes sensitive customer information across raw and transcribed audio files.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Contact Cubed

## Commercial Context

- **Starting Price**: USD 500.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Please contact Contact Cubed directly for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Alerts/Escalation
- Audio Capture
- Automatic Transcription
- CRM
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Transcription
- Collaboration Tools
- Computer Telephony Integration
- Dashboard
- Email Alerts
- Natural Language Processing
- Predictive Analytics
- Real-Time Analytics
- Reporting/Analytics
- Self-Service Search

## Integrations (6 total)

- Five9
- Invoca
- Microsoft Azure
- Momentum
- Salesforce Sales Cloud
- Twilio

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)

## Related Categories

- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)
- [Contact Centre Software](https://www.getapp.com.au/directory/593/contact-center/software)
- [Speech Analytics Software](https://www.getapp.com.au/directory/2043/speech-analytics/software)

## Alternatives

1. [Fathom](https://www.getapp.com.au/software/2071295/fathom-1) — 5.0/5 (807 reviews)
2. [CTM](https://www.getapp.com.au/software/127363/calltrackingmetrics) — 4.6/5 (150 reviews)
3. [Rilla](https://www.getapp.com.au/software/2071538/rillavoice) — 4.8/5 (345 reviews)
4. [OnviSource OmVista](https://www.getapp.com.au/software/2076102/omvista) — 4.6/5 (5 reviews)
5. [inspeech](https://www.getapp.com.au/software/2060702/inconcert-speech-analytics) — 4.0/5 (1 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2037319/contact-cubed)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/contact-cubed/> |
| en-AE | <https://www.getapp.ae/software/2037319/contact-cubed> |
| en-AU | <https://www.getapp.com.au/software/2037319/contact-cubed> |
| en-CA | <https://www.getapp.ca/software/2037319/contact-cubed> |
| en-GB | <https://www.getapp.co.uk/software/2037319/contact-cubed> |
| en-IE | <https://www.getapp.ie/software/2037319/contact-cubed> |
| en-NZ | <https://www.getapp.co.nz/software/2037319/contact-cubed> |
| en-SG | <https://www.getapp.sg/software/2037319/contact-cubed> |
| en-ZA | <https://www.getapp.za.com/software/2037319/contact-cubed> |

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