About Dusk IOP
The ultimate workforce productivity software, personalised for your business. Manage your resouces, equipment, materials and more across programs, projects, jobs and tasks as one. Plan for 12+ months ahead down to the day. The Dusk IOP is designed to help SMB's grow their businesses with task, job and project management. Connecting into popular tools such as Hubspot, Xero, Dropbox and more so you can run your operations safely and more efficiently.
Manage jobs, employees, contractors, customers, and suppliers in a unified manner. A "no-code" product means its designed for business users to setup from day 1, without the need of IT support.
Allocate resources or crews, view progress of all work in real-time through multiple views from Gantt charts, calendars and map views. Field supervisors can prioritize tasks, set up constraints, and track completion statuses through coloured indicators.
Dusk IOP Administrators design forms that match you customer requirements using the drag-and-drop form builder and create custom forms for field data collection and inspection. Powerful dashboards allow stakeholders to visualize profitability, SLAs, work statuses and also schedule reports for staff or customers.
Multiple connectors are available to your existing systems across payroll, HR, CRM and Finance. The Dusk IOP offers API integration with various third-party applications such as HubSpot, Slack, Xero, Jira, Microsoft Excel, Dropbox, and many more (check website for current list).
Flexible import wizards cater for existing spreadsheets to help your team get started or work with system limitations of other products.
Use the inbuilt Timesheet functionality to see where your resources are spending time and invoicing customers accurately according to project requirements. Perform resource forecasting, record expenses, and track the time spent as a manager of your resources.
It also offers a host of other features such as timestamps, route optimization, geofencing, data import, workflow automation, and dispatch.
Design and automate workflows for everything from requests, service warnings and approvals in the Workflow Automation module.
Pricing starting from:
$19.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Dusk IOP
The Dusk IOP fits around your data with a unique design that you control, not the other way around
Drag and Drop design throughout the Dusk IOP for business users to own
Configurable Workflow Automation lets you take action on jobs, requests and more to remove manual process and reliance on resources
Out of the box API's to connect to your existing tech stack
Tier 1 support and training including explainer videos on YouTube
Colour coded calendars with drag and drop dispatch reduce training and change management effort
Deliver historical insights to your field staff with access to resources from the Dusk IOP app
Devices
Business size
Markets
Supported Languages
Pricing starting from:
$19.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Dusk IOP: 190
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Assignment Management
- Attendance Management
- Attendance Tracking
- Audit Management
- Audit Trail
- Automated Scheduling
- Availability Indicator
- Availability Management
- Barcode / Ticket Scanning
- Billable Items Tracking
- Billing & Invoicing
- Budget Management
- Budgeting/Forecasting
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Chat/Messaging
- Class Scheduling
- Client Portal
- Clock In / Out
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Contact Database
- Contract/License Management
- Contractor Management
- Cost-to-Completion Tracking
- Customer Database
- Customer History
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Capture and Transfer
- Data Import/Export
- Data Synchronization
- Database Creation
- Digital Signature
- Dispatch Management
- Document Generation
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Electronic Signature
- Employee Database
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Equipment Maintenance
- Facility Scheduling
- File Management
- File Sharing
- File Storage
- File Transfer
- Forecasting
- Forms Creation & Design
- Forms Management
- Full Text Search
- GPS
- Gantt/Timeline View
- Group Scheduling
- Historical Reporting
- Inventory Control
- Inventory Management
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Issue Management
- Job Management
- Job Scheduling
- Job Tracking
- Kanban Board
- Labor Forecasting
- Leave Tracking
- Location Tracking
- Maintenance Scheduling
- Merchandise Management
- Messaging
- Milestone Tracking
- Mobile Access
- Mobile Alerts
- Multi-Location
- Multiple Projects
- Notes Management
- Office Suite
- Offline Access
- Online Booking
- Online Punch Card
- Online Time Clock
- Overtime Calculation
- Payment Collection in the Field
- Payroll Management
- Percent-Complete Tracking
- Performance Management
- Performance Metrics
- Portfolio Management
- Preventive Maintenance
- Prioritization
- Process/Workflow Automation
- Progress Tracking
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Punch card
- QuickBooks Integration
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Scheduling
- Real-time Updates
- Recurring Appointments
- Recurring Orders
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Management
- Resource Scheduling
- Risk Management
- Routing
- Rules-Based Workflow
- SMS Messaging
- SSL Security
- Salaried Employee Tracking
- Schedule Distribution
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Service History
- Shift Swapping
- Sick Leave Tracking
- Single Sign On
- Skills Tracking
- Status Tracking
- Supplier Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Template Management
- Third Party Integrations
- Time & Attendance
- Time & Expense Tracking
- Time Clock
- Time Off Management
- Time Off Requests
- Timesheet Management
- To-Do List
- Traditional Methodologies
- Vacation/Leave Tracking
- Variable Workforce
- Version Control
- Warehouse Management
- Web Forms
- Work Order Creation
- Work Order Management
- Workflow Management
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Reviews
Already have Dusk IOP?
Software buyers need your help! Product reviews help the rest of us make great decisions.
Write a Review!- Industry: Marketing & Advertising
- Company size: 51-200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fantstic product, wonderful team
Reviewed on 31/03/2021
Overall experience has been excellent, from concept through execution. We're very early into our...
Overall experience has been excellent, from concept through execution. We're very early into our experience with the final program, but believe moving forward it will allow us to be proactive as a business rather than reactive, which is the biggest benefit.
Pros
The best thing about the software was it's outstanding breadth of ability, and the vast amounts of customization available.
Cons
What we like least would probably be how intricate the back end is, and that sometimes it can be slow to load information, but that may be because we have so much information.
Alternatives Considered
RepslyReasons for Choosing Dusk IOP
Zunos was ending as a Telstra partner, and it was not keeping up with development. We felt the developer was no longer putting time into the program, and we'd moved past it.Reasons for Switching to Dusk IOP
We thought the program offer was very strong, and our experience in working with DUSK in the past meant we had confidence in their ability to deliver the required outcome.Response from Dusk Mobile
Thanks so much for the review Dane and your feedback. We've enjoyed working with the team over the years and your collective feedback is what keeps us improving as a business and adding features, that translate to direct benefits into the platform.
Looking forward to more great years ahead. All the best for now!
- Industry: Marketing & Advertising
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly Accommodating and Easy to Work With
Reviewed on 23/03/2021
IOP has given us flexibility in the way we collect information, and more efficiency with the...
IOP has given us flexibility in the way we collect information, and more efficiency with the collation of that information. IOP has helped streamline aspects of our business that we were struggling to manage.
Pros
This software allows our business to collect data from our field, with integrity and meaning. We are able to run our Field Force more efficiently, whilst also getting the best results for our Clients.
Cons
The administration to output using the software is quite detailed and intensive, however as a business, we made the decision to bring more administration in-house, so our users will have a better experience using the App.
Response from Dusk Mobile
Thanks for the review Lara and the team have really enjoyed working with you to deliver the project, a lot of fun!
Appreciate the feedback also, thank you!
- Industry: Facilities Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Increased output
Reviewed on 17/08/2020
Pros
IOP's integration with our businesses exiting systems and processes made workflow and productivity increases immediately. The efficiency across the program from onboarding a task through to completion has enabled growth within our business and suported increased work load.
Cons
Coming up over 2 years since migrating to IOP, we are yet to encounter any issues to report on that would deter us from recommending this program to others.
Response from Dusk Mobile
Thank you for the review Dom, we love working with you and your team!
- Industry: Facilities Services
- Company size: 1,001-5,000 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Dusk IOP
Reviewed on 20/07/2021
Fantastic support throughout the journey. I like that there the modules are interconnected and that...
Fantastic support throughout the journey. I like that there the modules are interconnected and that the date flows easily. I really like the strong API capabilities. Dusk's industry experience is evident when conversing with them and they really understand client need.
Pros
The simplicity and easy of navigation. Dashboards have also been very well thought out and are relevant to a large majority of industries.
Cons
I did not see any cons with this product. My needs were met.
Response from Dusk Mobile
Thanks for the review Mark and you and your team have been a pleasure to work with!
- Industry: Utilities
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
IOP Business Benefits
Reviewed on 11/08/2020
Our overall experience has been amazing as it has really help us stream line our program and...
Our overall experience has been amazing as it has really help us stream line our program and delivery governance to our customer.
Pros
The software was easily implemented and configured to meet the needs of the business. It is multi purposed to cover all streams of a program both internally and customer facing.
Cons
During the deployment and working with DUSK Mobile we had no negative experiences re IOP
Response from Dusk Mobile
Thank you for the great review Louis. You and you team have been superb to work with from the start. Looking forward to the continued growth!
Dusk IOP FAQs
Below are some frequently asked questions for Dusk IOP.Q. What type of pricing plans does Dusk IOP offer?
Dusk IOP offers the following pricing plans:
- Starting from: $19.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
The Dusk IOP has a 14-day free trial for new users, after which the software is available across 4 pricing tiers. Pricing details are outlined below. Lite Plan: $19/month Team Plan: $29/month Business Plan: $49/month Enterprise Plan: Please contact Dusk Mobile
Q. Who are the typical users of Dusk IOP?
Dusk IOP has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does Dusk IOP support?
Dusk IOP supports the following languages:
English
Q. Does Dusk IOP support mobile devices?
Dusk IOP supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Dusk IOP integrate with?
Dusk IOP integrates with the following applications:
Bitbucket, Dropbox Business, Google Maps, HubSpot CRM, Jira, Mapbox, Microsoft 365, Microsoft Azure, Microsoft Excel, Microsoft Project, OneDrive, Reckon One, Reckon One Payroll, SAP HANA, Salesforce Marketing Cloud, Slack, Stripe, Trello, Xero
Q. What level of support does Dusk IOP offer?
Dusk IOP offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Dusk IOP.
- Project Management Software
- Productivity Software
- Scheduling Software
- Employee Scheduling Software
- Field Service Management Software
- Workforce Management Software
- Field Activity Management Software
- Work Order Software
- Time Clock Software
- Forms Automation Software
- Retail Management Software
- Order Management Software
