About Dusk IOP

The ultimate workforce productivity software, personalised for your business. Manage your resouces, equipment, materials and more across programs, projects, jobs and tasks as one. Plan for 12+ months ahead down to the day. The Dusk IOP is designed to help SMB's grow their businesses with task, job and project management. Connecting into popular tools such as Hubspot, Xero, Dropbox and more so you can run your operations safely and more efficiently.

Manage jobs, employees, contractors, customers, and suppliers in a unified manner. A "no-code" product means its designed for business users to setup from day 1, without the need of IT support.

Allocate resources or crews, view progress of all work in real-time through multiple views from Gantt charts, calendars and map views. Field supervisors can prioritize tasks, set up constraints, and track completion statuses through coloured indicators.

Dusk IOP Administrators design forms that match you customer requirements using the drag-and-drop form builder and create custom forms for field data collection and inspection. Powerful dashboards allow stakeholders to visualize profitability, SLAs, work statuses and also schedule reports for staff or customers.

Multiple connectors are available to your existing systems across payroll, HR, CRM and Finance. The Dusk IOP offers API integration with various third-party applications such as HubSpot, Slack, Xero, Jira, Microsoft Excel, Dropbox, and many more (check website for current list).

Flexible import wizards cater for existing spreadsheets to help your team get started or work with system limitations of other products.

Use the inbuilt Timesheet functionality to see where your resources are spending time and invoicing customers accurately according to project requirements. Perform resource forecasting, record expenses, and track the time spent as a manager of your resources.

It also offers a host of other features such as timestamps, route optimization, geofencing, data import, workflow automation, and dispatch.

Design and automate workflows for everything from requests, service warnings and approvals in the Workflow Automation module.

Pricing starting from:

$19.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Dusk IOP

The Dusk IOP fits around your data with a unique design that you control, not the other way around
Drag and Drop design throughout the Dusk IOP for business users to own
Configurable Workflow Automation lets you take action on jobs, requests and more to remove manual process and reliance on resources
Out of the box API's to connect to your existing tech stack
Tier 1 support and training including explainer videos on YouTube
Colour coded calendars with drag and drop dispatch reduce training and change management effort
Deliver historical insights to your field staff with access to resources from the Dusk IOP app

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, New Zealand, United States

Supported Languages

English

Pricing starting from:

$19.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Dusk IOP Software - Assign your own colours based on your planners, work types or resources
Dusk IOP Software - Multi Dashboard views based on permissions for easily identification and resolution of exceptions
Dusk IOP Software - Clean, fast and simple job summaries with editing of field data available
Dusk IOP Software - Design the forms to meet your requirements, not the other way around.
Dusk IOP Software - Resource conflicts resolved easily with our multi view Project Management module. Views include Kanban, Task list, Gantt and configurable Risk Management.
Dusk IOP Software - Automate your work at the click of a button with easy drag 'n' drop planning and scheduling
Dusk IOP Software - Easily see your work for the day, week or month and plan accordingly
Dusk IOP Software - Wizards and walkthroughs to get started
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Dusk IOP video
Dusk IOP video
Dusk IOP video
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Dusk IOP video
Dusk IOP video
Dusk IOP Software - Assign your own colours based on your planners, work types or resources Dusk IOP Software - Multi Dashboard views based on permissions for easily identification and resolution of exceptions Dusk IOP Software - Clean, fast and simple job summaries with editing of field data available Dusk IOP Software - Design the forms to meet your requirements, not the other way around. Dusk IOP Software - Resource conflicts resolved easily with our multi view Project Management module. Views include Kanban, Task list, Gantt and configurable Risk Management. Dusk IOP Software - Automate your work at the click of a button with easy drag 'n' drop planning and scheduling Dusk IOP Software - Easily see your work for the day, week or month and plan accordingly Dusk IOP Software - Wizards and walkthroughs to get started

Features

Total features of Dusk IOP: 190

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode / Ticket Scanning
  • Billable Items Tracking
  • Billing & Invoicing
  • Budget Management
  • Budgeting/Forecasting
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Class Scheduling
  • Client Portal
  • Clock In / Out
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Cost-to-Completion Tracking
  • Customer Database
  • Customer History
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Synchronization
  • Database Creation
  • Digital Signature
  • Dispatch Management
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Equipment Maintenance
  • Facility Scheduling
  • File Management
  • File Sharing
  • File Storage
  • File Transfer
  • Forecasting
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Gantt/Timeline View
  • Group Scheduling
  • Historical Reporting
  • Inventory Control
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Issue Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Kanban Board
  • Labor Forecasting
  • Leave Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Merchandise Management
  • Messaging
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Multiple Projects
  • Notes Management
  • Office Suite
  • Offline Access
  • Online Booking
  • Online Punch Card
  • Online Time Clock
  • Overtime Calculation
  • Payment Collection in the Field
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Portfolio Management
  • Preventive Maintenance
  • Prioritization
  • Process/Workflow Automation
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Punch card
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Orders
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Resource Scheduling
  • Risk Management
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • SSL Security
  • Salaried Employee Tracking
  • Schedule Distribution
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Shift Swapping
  • Sick Leave Tracking
  • Single Sign On
  • Skills Tracking
  • Status Tracking
  • Supplier Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Time & Attendance
  • Time & Expense Tracking
  • Time Clock
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • To-Do List
  • Traditional Methodologies
  • Vacation/Leave Tracking
  • Variable Workforce
  • Version Control
  • Warehouse Management
  • Web Forms
  • Work Order Creation
  • Work Order Management
  • Workflow Management

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Reviews

Overall rating

4.9 /5
(8)
Value for Money
4.6/5
Features
4.8/5
Ease of Use
4.8/5
Customer Support
4.8/5

Already have Dusk IOP?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 8
Dane S.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Fantstic product, wonderful team

Reviewed on 31/03/2021

Overall experience has been excellent, from concept through execution. We're very early into our...

Overall experience has been excellent, from concept through execution. We're very early into our experience with the final program, but believe moving forward it will allow us to be proactive as a business rather than reactive, which is the biggest benefit.

Pros

The best thing about the software was it's outstanding breadth of ability, and the vast amounts of customization available.

Cons

What we like least would probably be how intricate the back end is, and that sometimes it can be slow to load information, but that may be because we have so much information.

Alternatives Considered

Repsly

Reasons for Choosing Dusk IOP

Zunos was ending as a Telstra partner, and it was not keeping up with development. We felt the developer was no longer putting time into the program, and we'd moved past it.

Reasons for Switching to Dusk IOP

We thought the program offer was very strong, and our experience in working with DUSK in the past meant we had confidence in their ability to deliver the required outcome.

Response from Dusk Mobile

Thanks so much for the review Dane and your feedback. We've enjoyed working with the team over the years and your collective feedback is what keeps us improving as a business and adding features, that translate to direct benefits into the platform.

Looking forward to more great years ahead. All the best for now!

Lara B.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly Accommodating and Easy to Work With

Reviewed on 23/03/2021

IOP has given us flexibility in the way we collect information, and more efficiency with the...

IOP has given us flexibility in the way we collect information, and more efficiency with the collation of that information. IOP has helped streamline aspects of our business that we were struggling to manage.

Pros

This software allows our business to collect data from our field, with integrity and meaning. We are able to run our Field Force more efficiently, whilst also getting the best results for our Clients.

Cons

The administration to output using the software is quite detailed and intensive, however as a business, we made the decision to bring more administration in-house, so our users will have a better experience using the App.

Response from Dusk Mobile

Thanks for the review Lara and the team have really enjoyed working with you to deliver the project, a lot of fun!

Appreciate the feedback also, thank you!

Dominic B.
Overall rating
  • Industry: Facilities Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Increased output

Reviewed on 17/08/2020

Pros

IOP's integration with our businesses exiting systems and processes made workflow and productivity increases immediately. The efficiency across the program from onboarding a task through to completion has enabled growth within our business and suported increased work load.

Cons

Coming up over 2 years since migrating to IOP, we are yet to encounter any issues to report on that would deter us from recommending this program to others.

Response from Dusk Mobile

Thank you for the review Dom, we love working with you and your team!

Mark S.
Overall rating
  • Industry: Facilities Services
  • Company size: 1,001-5,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Dusk IOP

Reviewed on 20/07/2021

Fantastic support throughout the journey. I like that there the modules are interconnected and that...

Fantastic support throughout the journey. I like that there the modules are interconnected and that the date flows easily. I really like the strong API capabilities. Dusk's industry experience is evident when conversing with them and they really understand client need.

Pros

The simplicity and easy of navigation. Dashboards have also been very well thought out and are relevant to a large majority of industries.

Cons

I did not see any cons with this product. My needs were met.

Response from Dusk Mobile

Thanks for the review Mark and you and your team have been a pleasure to work with!

Louis L.
Overall rating
  • Industry: Utilities
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

IOP Business Benefits

Reviewed on 11/08/2020

Our overall experience has been amazing as it has really help us stream line our program and...

Our overall experience has been amazing as it has really help us stream line our program and delivery governance to our customer.

Pros

The software was easily implemented and configured to meet the needs of the business. It is multi purposed to cover all streams of a program both internally and customer facing.

Cons

During the deployment and working with DUSK Mobile we had no negative experiences re IOP

Response from Dusk Mobile

Thank you for the great review Louis. You and you team have been superb to work with from the start. Looking forward to the continued growth!

Showing 5 reviews of 8 Read all reviews

Dusk IOP FAQs

Below are some frequently asked questions for Dusk IOP.

Dusk IOP offers the following pricing plans:

The Dusk IOP has a 14-day free trial for new users, after which the software is available across 4 pricing tiers. Pricing details are outlined below. Lite Plan: $19/month Team Plan: $29/month Business Plan: $49/month Enterprise Plan: Please contact Dusk Mobile

Dusk IOP has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Dusk IOP supports the following languages:

English

Dusk IOP supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Dusk IOP integrates with the following applications:

Bitbucket, Dropbox Business, Google Maps, HubSpot CRM, Jira, Mapbox, Microsoft 365, Microsoft Azure, Microsoft Excel, Microsoft Project, OneDrive, Reckon One, Reckon One Payroll, SAP HANA, Salesforce Marketing Cloud, Slack, Stripe, Trello, Xero

Dusk IOP offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Dusk IOP.