--- description: Learn more about HITRUST Assessment XChange. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: HITRUST Assessment XChange Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Governance, Risk and Compliance (GRC)](/directory/251/governance-risk-compliance-grc/software) > [HITRUST Assessment XChange](/software/2036015/hitrust-assessment-xchange) # HITRUST Assessment XChange Canonical: https://www.getapp.com.au/software/2036015/hitrust-assessment-xchange Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2036015/hitrust-assessment-xchange?page=2) > HITRUST Assessment XChange is a risk management software designed to help businesses handle risk assessment and compliance information from external parties. It enables organizations to streamline supply chain operations and collaborate with vendors to exchange risk assurance data. > > Verdict: Rated **4.9/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 7 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: HITRUST Assessment Exchange - **Location**: Frisco, US ## Commercial Context - **Starting Price**: USD 10,000.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Please contact HITRUST Assessment Exchange directly for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Alerts/Escalation - Alerts/Notifications - Archiving & Retention - Assessment Management - Audit Management - Audit Trail - Collaboration Tools - Compliance Management - Compliance Tracking - Configurable Workflow - Corrective and Preventive Actions (CAPA) - Dashboard - Data Import/Export - Data Visualization - FDA Compliance - Governance - HIPAA Compliant - ISO Compliance - IT Risk Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Governance, Risk and Compliance (GRC)](https://www.getapp.com.au/directory/251/governance-risk-compliance-grc/software) ## Related Categories - [Governance, Risk and Compliance (GRC)](https://www.getapp.com.au/directory/251/governance-risk-compliance-grc/software) - [HIPAA Compliance Software](https://www.getapp.com.au/directory/1727/hipaa-compliance/software) - [Risk Management Software](https://www.getapp.com.au/directory/246/risk-management/software) - [Compliance Software](https://www.getapp.com.au/directory/243/compliance/software) - [Vendor Management Software](https://www.getapp.com.au/directory/993/vendor-management/software) ## Alternatives 1. [AuditBoard](https://www.getapp.com.au/software/108077/soxhub) — 4.7/5 (414 reviews) 2. [Onspring](https://www.getapp.com.au/software/104157/onspring) — 4.8/5 (105 reviews) 3. [LogicGate Risk Cloud](https://www.getapp.com.au/software/103623/logicgate) — 4.7/5 (83 reviews) 4. [AdaptiveGRC](https://www.getapp.com.au/software/8159/adaptivegrc) — 4.8/5 (12 reviews) 5. [Hyperproof](https://www.getapp.com.au/software/2035515/hyperproof) — 4.8/5 (104 reviews) ## Reviews ### "The Total Package" — 5.0/5 > **YR** | *19 April 2021* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: The built in security controls for third party risk assessments- as well as the controls being based on HiTrust requirements. The functionality is easy to use. And the overall support and assistance of our Onboarding Specialist and Implementation/Account Representative has been nothing short of amazing. With our team being small- the extra knowledge and hands is great. > > **Cons**: I wish we had the ability to search companies for HiTrust certification; however our Onboarding Specialist has been able to answer those questions. > > The work that we put into attaining HiTrust certification was a lot of work; but the ability to use a platform and service that would allow us to continue to align our risk management program with those same strategies is the best. Also- the team at the XChange listens to input from customers \& users and has had some ability to add functionality based on our input. ----- ### "Shields feedback" — 5.0/5 > **Derek** | *25 November 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Great tool with simple portal capability that is easy to use. > > **Cons**: We really woul like to see the ability to download the IRQ and HAX for a vendor. > > Great service for us, and ability to leap frog forward to build our vendor management program. ----- ### "Cone Health" — 4.0/5 > **Michael** | *29 January 2021* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: For me, just having a score associated with a vendor is key. Both through IRQ and Rapid Assessment. Plus the ability to export the Rapid results so they are actionable. Our customer success team has been great and provided us direction and guidance. I know that is not software specific but they help us navigate the software effectively. > > **Cons**: I would like to see more executive level reporting and more ability to create ad hoc reporting. For our internal business owners, some of the IRQ questions are challenging. They are worded in ways that can, in some cases, cause the end user to be unclear on how to answer. > > The product is effective in managing our vendor management program. Initially there were some challenges on how to approach the whole process but we worked together to identity the appropriate vendors and start small until we had a handle on the process. ----- ### "Wellforce Review" — 5.0/5 > **Brian** | *25 November 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Standardized model for calculating both Inherent Risk and Residual Risk of vendors that uses the HITRUST framework for measurement. The ability to determine the level of assessment required for a vendor from a Rapid Assessment up to HITRUST CSF Certification. Vendors may already exist on the XChange which minimizes the assessment time. > > **Cons**: As an early adopter of the platform, we worked with HITRUST to build out features most notability on various status updates. The reporting features are still in development, but API's can be used to integrate with GRC tools to support individual reporting needs. > > Using HAX has allowed us to enhance our Third Party Risk Management program without the need to add additional staff, since HITRUST is managing the vendor assessment process for us. ----- ### "A great solution to assist in our third-party risk management security assessments\!" — 5.0/5 > **Victor** | *24 November 2020* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: The ease of use is wonderful, easy to navigate console, and great overall workflow process. > > **Cons**: Allow offline downloads for questionnaires would be a good feature. > > Great experience, the staff and support are awesome and have had no issues with the overall program. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2036015/hitrust-assessment-xchange?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2036015/hitrust-assessment-xchange) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data