---
description: Learn more about Kitewheel. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Kitewheel Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [Kitewheel](/software/2035879/kitewheel)

# Kitewheel

Canonical: https://www.getapp.com.au/software/2035879/kitewheel

> Kitewheel is a cloud-based customer journey orchestration platform for businesses in industries including retail, travel, hospitality, banking, and more. The platform utilizes artificial intelligence (AI), machine learning, and advanced analytics to help businesses map their ideal customer journey.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Kitewheel

## Commercial Context

- **Pricing Details**: Kitewheel uses a tiered pricing structure based on the number of customer or prospect profiles, with discounts for quantity and multi-year commitments. Contact Kitewheel for more information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Action Management
- Attribution Modeling
- Behavior Tracking
- Behavioral Analytics
- Collaboration Tools
- Customer Experience Management
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Dashboard
- Data Import/Export
- Map Creation
- Multi-Channel Data Collection
- Personalization
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Visual Analytics

## Integrations (1 total)

- Connect

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)

## Category

- [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)
- [Customer Journey Mapping Tools](https://www.getapp.com.au/directory/1611/customer-journey-mapping-tools/software)

## Alternatives

1. [Hotjar](https://www.getapp.com.au/software/101789/hotjar) — 4.6/5 (539 reviews)
2. [cxomni](https://www.getapp.com.au/software/130559/cx-omni-cxm-cloud) — 4.7/5 (7 reviews)
3. [Indeemo](https://www.getapp.com.au/software/2047363/indeemo) — 4.8/5 (45 reviews)
4. [Pendo](https://www.getapp.com.au/software/107315/pendo-platform) — 4.5/5 (238 reviews)
5. [Microsoft Clarity](https://www.getapp.com.au/software/2051298/microsoft-clarity) — 4.8/5 (56 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2035879/kitewheel)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/kitewheel/> |
| en-AE | <https://www.getapp.ae/software/2035879/kitewheel> |
| en-AU | <https://www.getapp.com.au/software/2035879/kitewheel> |
| en-CA | <https://www.getapp.ca/software/2035879/kitewheel> |
| en-GB | <https://www.getapp.co.uk/software/2035879/kitewheel> |
| en-IE | <https://www.getapp.ie/software/2035879/kitewheel> |
| en-NZ | <https://www.getapp.co.nz/software/2035879/kitewheel> |
| en-SG | <https://www.getapp.sg/software/2035879/kitewheel> |
| en-ZA | <https://www.getapp.za.com/software/2035879/kitewheel> |

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