About k-eCommerce

k-eCommerce is a cloud-based software, which helps businesses in manufacturing, automotive, retail, distribution, and other industry verticals manage online stores, product catalogs, customer service, and more on a unified portal. Designed for Microsoft Dynamics and SAP Business One applications, the platform lets organizations automate various processes to optimize costs and utilization of resources.

The white-labeling capabilities in k-eCommerce enable enterprises to create personalized online stores using custom themes and designs and add keywords using SEO tools to engage with the target audience. Features include multilingual interface, customizable product attributes, one-page checkout, store locator, form builder, product comparison, search functionality, and more. Businesses can also update account details, run promotion campaigns, view past purchases, and track customers through an interactive customer service dashboard.

k-eCommerce allows users to edit, preview, and publish content using the built-in content management system. Administrators can update details about products, customers, orders, invoices, shipping, and taxes and synchronize data with third-party ERP systems in real-time. Marketers can also launch email marketing campaigns via Mailchimp integration.

Pricing starting from:

N/A

  • Free Trial
  • Free Version
  • Subscription

Top 5 alternatives to k-eCommerce

Key benefits of k-eCommerce

• Connected to Microsoft Dynamics and SAP Business One
• Responsive e-commerce solution loaded with out of the box features
• Feature rich product catalog
• Optimized for B2B, B2C, Amazon, and eBay
• PCI-DSS Level 1 certified cloud
• Scalable, secure hosting

Devices

Business size

S M L

Pricing starting from:

N/A

  • Free Trial
  • Free Version
  • Subscription

Top 5 alternatives to k-eCommerce

Images

k-eCommerce Software - k-eCommerce abandoned cart search
k-eCommerce Software - k-eCommerce customer service management
k-eCommerce Software - k-eCommerce order history
k-eCommerce Software - k-eCommerce order/invoice tracking
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k-eCommerce Software - k-eCommerce abandoned cart search k-eCommerce Software - k-eCommerce customer service management k-eCommerce Software - k-eCommerce order history k-eCommerce Software - k-eCommerce order/invoice tracking k-eCommerce Software - k-eCommerce product search

Features

Total features of k-eCommerce: 66

  • Activity Dashboard
  • Backorder Management
  • CRM
  • Call Center Management
  • Campaign Management
  • Cataloguing/Categorisation
  • Channel Management
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Content Library
  • Content Management
  • Credit Card Processing
  • Custom Development
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customer Service Analytics
  • Customisable Branding
  • Customisable Forms
  • Data Security
  • Data Synchronization
  • ERP
  • Email Marketing
  • Gift Card Management
  • Inventory Management
  • Kitting
  • Loyalty Program
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Product Catalog
  • Product Data Management
  • Promotions Management
  • Real Time Analytics
  • Reporting/Analytics
  • Returns Management
  • Reviews Management
  • Role-Based Permissions
  • SEO Management
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Special Order Management
  • Templates
  • Third Party Integrations
  • User Defined Attributes
  • Visual Analytics
  • Web Forms
  • Website Management
  • eCommerce Management

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Neto

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Neto is the perfect solution for your online business. Whether you're a small retailer or a large-scale wholesaler, our...

Sana Commerce

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Reviews

Overall rating

4 /5
(11)
Value for Money
3.9/5
Features
4.1/5
Ease of Use
4/5
Customer Support
3.6/5

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Showing 5 reviews of 11
Donna T.
Overall rating
  • Industry: Wholesale
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

We hit our Year 1 goals and passed them

Reviewed on 09/06/2020

We have a desire to innovate and try things that are outside-the-mold for our industry. While there...

We have a desire to innovate and try things that are outside-the-mold for our industry. While there is some e-commerce present in our space, it is not standard issue. We also viewed the investment as a way to make the lives of both our customers and our employees easier, by eliminating non-value activities (re-keying data, looking up shipment information, etc.). Lastly, we felt like an e-commerce solution, could make our relationship with our customers “stickier”; they would not want to give up the ease and convenience of the platform.
We required a significant amount of customization for our project, because we did not want the typical web store layout. We wanted more of a customer product listing, with standard order quantities and customer-specific pricing, in which they could quickly key their desired quantity and submit their order.
We also had a different look designed for our site, basically a customer quick-order template. There is nothing we would change about it, although there are some enhancements that we plan on rolling out to our site.

Pros

We reviewed several systems before selecting k-ecommerce. Key factors in our decision included: seamless integration with our ERP (MS Dynamics GP), ability to customize the customer experience (we did not want the typical web store layout), 100% solid performance and reliability, proven encryption and cyber protection capabilities, all for a reasonable cost.
The most valuable benefits are the significant time saved by both our customers and our employees from non-value added work in which orders seamlessly flow into our orders queue.
In discussing the platform with customers, we get comments like “I wouldn’t change a thing about it.” We actually do have plans to further enhance and develop it, but do not intend to detract from its core ease and simplicity.
We are extremely satisfied with the end result. We had a Year 1 goal for 60 customers to adopt our system and we hit 70. This is both a significant time savings from order keying/increased accuracy for both our customers and our employees, but it also sets us apart as an innovative, forward-thinking company

Cons

The only frustrating part of the development was the transition between stages (from the discovery phase to the dev to implementation); we did not feel there were good hand-offs in that process. As we have experienced with other IT implementations, this one took longer than expected.

Marie josee G.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Constant growth, simplified business management

Reviewed on 21/03/2019

Our first web store was not integrated, so we had to enter orders into our accounting system and...

Our first web store was not integrated, so we had to enter orders into our accounting system and manage all our inventory manually. When we learned about k-eCommerce and ERP integration, we realized that we would save a lot of time and effort. k-eCommerce has simplified our whole accounting process including invoicing, order management as well as inventory.

Our reach has grown tremendously, from regional to international markets, and over the past two years our in-store sales have been dropping off in favor of online sales (which have been growing constantly).

Pros

k-eCommerce is very easy to use. We can upload all our products in a single operation by defining them in Excel. Both the training and the implementation process were very clear for us, and the k-eCommerce team has always been open to our feedback and our requests as far as design, modifications to the site, and so on, with a reasonable turnaround time.

The design team in particular has a very good understanding of what our business requires in order to stand out. We’ve received many compliments on how visually engaging and user-friendly our site is.

The support team has improved a lot over the years. In the past, sometimes I felt like I knew a bit more than the person I would be talking to, but these days the technicians are always able to answer my questions well. It’s very important for us to be able to get an actual person on the line to talk about technical problems and get them resolved quickly. It’s rare to find this kind of service these days. With other companies you just get voicemail.

Cons

The only problems we experienced were in transitioning to a responsive site. We ended up losing some site data (such as photos) and configurations, category settings, etc. We still haven’t completely replaced everything, as we opted to take care of the most important fixes first. But in general it’s not easy to make changes. We usually have to call to double check how to do it the right way.

Sophie C.
Overall rating
  • Industry: Sporting Goods
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Forte croissance de nos ventes à ligne grâce à un site transactionnel lié à notre ERP

Reviewed on 06/05/2021

La plateforme est simple à utiliser et lorsqu'on la maîtrise, nous pouvons la personnaliser de plus...

La plateforme est simple à utiliser et lorsqu'on la maîtrise, nous pouvons la personnaliser de plus en plus. Depuis le lancement de notre premier site web avec K-eCommerce, nous avons effectué 4 autres lancements de site, le tout dans un délai très court.

Pros

Notre site web est maintenant lié en temps réel à notre ERP (réception des commandes, disponibilités des produits, prix, etc.)
La plateforme est facile d'utilisation et permet de personnaliser selon nos besoins.
Des outils marketing sont inclus avec la plateforme ce qui facilite les campagnes marketing que nous désirons réaliser.

Cons

L'intégration a été plus longue que prévu et le changement de personne-ressource a créé de la frustration auprès de notre équipe.
Il y a certaines limitations avec la plateforme, mais l'équipe de développement travaille à améliorer celle-ci année après année, afin de répondre aux besoins de ses clients.

Timothy L.
Overall rating
  • Industry: Management Consulting
  • Company size: 11-50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Poor product integrations, lack of knowledge

Reviewed on 30/06/2016

Purchased the e-commerce system to integrate with dynamics-gp. The integration is not compatible...

Purchased the e-commerce system to integrate with dynamics-gp. The integration is not compatible and there expertise with dynamics-gp is limited at best. When explaining to them the mistakes they would provide work orders to fix it. The product was purchased with the expectation it would integrate properly according to the web site.

Pros

If it was a stand alone e-commerce system it might be ok

Cons

The company's support, follow thru, and the integrations. All three are less than desirable

Jose H.
Overall rating
  • Industry: Civil Engineering
  • Company size: 2-10 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent software,

Reviewed on 20/05/2021

Pros

Excellent software, I think they are just starting with this application, surely in the future they will be 100% better developed, I look forward to it.

Cons

some small bugs in daily use but it can be easily fixed in the next update, I don't think there are too many problems.

Showing 5 reviews of 11 Read all reviews

k-eCommerce FAQs

Below are some frequently asked questions for k-eCommerce.

k-eCommerce offers the following pricing plans:

  • Pricing model: Per User
  • Free Trial: Not Available

k-eCommerce has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

We do not have any information about what languages k-eCommerce supports

k-eCommerce supports the following devices:

k-eCommerce integrates with the following applications:

Dynamics 365, Dynamics 365 Business Central, Mailchimp, Microsoft Dynamics GP, Microsoft Dynamics SL, SAP Business One

k-eCommerce offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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