--- description: Learn more about Afi SaaS Backup. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Afi SaaS Backup Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Backup Software](/directory/496/backup/software) > [Afi SaaS Backup](/software/2034851/afi) # Afi SaaS Backup Canonical: https://www.getapp.com.au/software/2034851/afi Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2034851/afi?page=2) > Afi SaaS Backup is a cloud data management platform, which helps businesses backup data and protect confidential information by leveraging artificial intelligence (AI) technology. Features include anti-ransomware, role-based access, backup failure prediction, reporting, and global indexing. > > Verdict: Rated **4.7/5** by 23 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Afi SaaS Backup \- 2-3x faster performance vs legacy vendors - full-text search for email backup data - accurate support of Microsoft Teams (and Google Chats) data ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 23 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Afi Technologies - **Location**: Dover, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: USD 3.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Afi offers a free trial for new users, after which the software is available across 2 pricing tiers. Pricing details are outlined below. SaaS backup (starting from 5 users): $3/month/user, $33/year/user For Data Platform plans, please contact Afi. - **Target Audience**: 2–10, 11–50, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Andorra, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China and 75 more ## Features - API - Access Controls/Permissions - Archiving & Retention - Automatic Backup - Backup Log - Backup Scheduling - Backup and Recovery - Cloud Backup - Compliance Management - Compression - Continuous Backup - Data Recovery - Data Storage Management - Disaster Recovery - Document Storage - Email Alerts - Encryption - HIPAA Compliant - Incremental Backup - Role-Based Permissions ## Integrations (7 total) - Datadog - Microsoft Azure - Okta - ScalePad Backup Radar - Slack - Splunk Enterprise - Sumo Logic ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Backup Software](https://www.getapp.com.au/directory/496/backup/software) ## Alternatives 1. [Cove Data Protection](https://www.getapp.com.au/software/108695/solarwinds-msp-backup-recovery) — 4.7/5 (217 reviews) 2. [IDrive](https://www.getapp.com.au/software/2056979/idrive) — 4.6/5 (1200 reviews) 3. [Salesforce Backup](https://www.getapp.com.au/software/2062031/salesforce-backup) — 4.8/5 (80 reviews) 4. [SqlBak](https://www.getapp.com.au/software/2047855/sqlbak) — 4.8/5 (44 reviews) 5. [GitProtect](https://www.getapp.com.au/software/2072543/gitprotect) — 4.7/5 (115 reviews) ## Reviews ### "Excellent software and piece of mind" — 5.0/5 > **Jamie** | *23 October 2020* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: We love the fact that we have everything constantly backed up - with the ability to easily recall previous versions of creative projects if there's a corruption or anything else goes wrong. > > **Cons**: We've had a couple of issues with the UI not displaying properly when we needed to get into the system. Support were able to fix though. ----- ### "Review of GSuite backup solutions" — 5.0/5 > **Matthew** | *29 October 2020* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: AFI is a stable solution that is mid-range priced for schools. It is difficult to justify the cost of SaaS backup solutions compared to traditional on-prem backup solutions so we need to find the cheapest solution that allows us to comply with overarching laws, legislation and policies. At the same time, the solution needs to be stable. > > **Cons**: Our previous SaaS backup solution/vendor had more inclusions/services at a cheaper price than AFI so it was difficult to pitch a move to AFI to our school management. It seems that backup products are not considered in-depth at a management level as it is a simple cost for compliance discussion. > > So far, it has been a great experience. The only issue we have really experienced is regarding notification for billing as the email notification seems to not be obvious as it references a different company and/or is auto-generated from the company's billing system. ----- ### "You can't rely on it" — 1.0/5 > **Michael** | *24 August 2020* | Arts & Crafts | Recommendation rating: 0.0/10 > > **Pros**: You can assign different service levels for the various users of your G-Suite organization > > **Cons**: You can suddenly lose your backup when your data consumes a certain amount of space in their system. > > I used this to back up my small G-Suite account with five people. Technically, this worked fine. Our Google Drive has nowadays more than 5 TB of data, which is not all that big for a G-Suite account. Such a drive can get much bigger, and Google won’t charge extra. But Afi does. Even though their pricing page clearly says that their license is purely user bases and that shared drives are included at no additional cost, their customer support had a bad surprise for me. They wrote to me that our G-Suite account is larger than 5 TB in their system, so they had to charge $350 per month instead of the $15 per month that I signed up for. That was a shock to me. They stated a fair use clause in their ToS, but when I looked it up, that clause did not mention the 5 TB limit, neither any volume-based price that they have to charge. So I did not pay the $350. We lost our backup and had to switch the provider. In case you take your chance and work with this company despite their questionable business practices, I suggest you either keep a close eye on how much space your G-Suite account takes up in their system or be prepared to pay much more than anticipated. ----- ### "The only feasible solution to backup Drive in Google Workspace" — 5.0/5 > **Simon** | *4 March 2021* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: It backups also all metadata that we allocate to files in Drive. Ease of use. > > **Cons**: Each recovered document gets a new document ID. This is imminent to the Google API - alle backup solution today are dealing with it. But from a user perspective still not ideal. > > It mitigates the lack of a built-in backup tools in Google Workspace very elegantly. The build-in data security features of Google Workspace are not sufficient. "Vault", "30 days rewind option" and the "file versioning" are not capable to recover a random human error. (example: John Doe deleted the folder with the quarterly figures 40 days ago. He didn't realise it within the 30 days period, that the onboard tools would cover, because he uses them typically only all 90 days. And vault can only recover single files and looses a lot of metadata). ----- ### "Great Tool that I would Highly Recommend" — 5.0/5 > **Robert** | *29 August 2023* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: The standout feature of Afi SaaS Backup is its comprehensive coverage. It seamlessly safeguards my Gmail emails, Google Drive files, and calendars, offering an all-in-one solution for my critical data protection needs.- Even in the lowest pricing tiers it offers a backup history and is very comprehensive when restoring data to an account.- It easily connects with our Cloud and the instructions for setup area easy to understand even for non-technical people- The support from Afi has been very fast and we haven't waited on a response for more than a day ever > > **Cons**: I think the feedback here would get them from 4.8 to 5 stars and is not substantial:- The interface gives me the impression that this started as a very technical UI for technical people and now tries to also cater more non-technical users. However it's stuck in a somewhat in-between state that takes some time to get into.- In cases of errors I wish the messages would give more direct insights into the errors and point to the right resource to fix them. This would save a couple of emails with customer support. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2034851/afi?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2034851/afi) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data