Humanforce

4.2 (20)
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Making work easier and life better

About Humanforce

Humanforce provides the market leading, employee-centred, intelligent and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Founded in 2002, Humanforce has over 2300 customers and over 600,000 users globally, spanning a wide range of industries, including aged care, childcare, hospitality, retail, local government and more. Today, we have offices across Australia, New Zealand, and the UK.
Our vision is to make work easier and life better by focusing on the needs and fulfilment of frontline workers and the efficiency and optimisation of businesses.


Key benefits of Humanforce

The comprehensive HCM suite includes centralised employee and HR data management, streamlined rostering and scheduling, secure and accurate payroll, seamless onboarding, automated employee-centric reviews and performance management, goal setting and tracking, continuous employee feedback mechanisms, engagement surveys, and compliance management to ensure adherence to regulatory requirements.


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month

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Reviews

Overall rating

4.2 /5
(20)
Value for Money
3.9/5
Features
4.2/5
Ease of Use
4.0/5
Customer Support
3.7/5

Already have Humanforce?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 20
Linda
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User friendly system all in one

Reviewed on 20/08/2020

As I mentioned before this is the second time I have implemented Time Target in an organisation and...

As I mentioned before this is the second time I have implemented Time Target in an organisation and I am very passionate about the product and feel that it is user friendly and provides exactly what we need including being able to communicate with our staff as our staff work different hours over so many departments.

Pros

The easy access and hands on component. Now we have updated to using the Humanforce App this has been a great addition and in particular for our staff. We have a very culture diverse workforce and it has been very easy to train and implement this system to them. I have actually implemented Time Target years ago in an aged care environment and I have seen the product improve immensely.

Cons

Sometimes the support system through the Help support has been slow. But since I have had Will Barclay providing support to me it has been exceptional. Will has not only prompt with his service support but also very clear on his advice and instructions.

Response from Humanforce

Hi Linda,

Thanks so much for your review!

We're sorry to hear you've had trouble in the past with help and support this information helps us to improve our processes and we'll take this feedback on board!

Kind regards,
Humanforce

Michael
Overall rating
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Comprehensive and Practical

Reviewed on 31/08/2020

Great end to end product . User friendly with emphasis on Time and Attendance. Rostering and...

Great end to end product . User friendly with emphasis on Time and Attendance. Rostering and approving timesheets was such a manual process in the past. With an effective Award interpreter, major issues have all but now dissipated. The use of biometric scanners at all our sites means data is accurate and foolproof.

Pros

Ease of use and integration with payroll software is essential

Cons

Nothing to dislike about Humanforce. Automation is a must and Humanforce delivers

Alternatives Considered

UKG Ready

Reasons for Choosing Humanforce

Manual Process was not only time consuming but open to errors

Reasons for Switching to Humanforce

Had everything we needed and more

Response from Humanforce

Hi Michael,

Thanks for your review! We're so excited to hear you're enjoying Humanforce!

Kind regards,
Humanforce

Bryn
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good but needs updating

Reviewed on 17/10/2024

Pros

Rostering staff looked aesthetically good and easy to follow. Building rosters was quite simple

Cons

Very slow to load. Often crashed and consumed the computer when it did

Mateusz
Overall rating
  • Industry: Human Resources
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

I do not recommend

Reviewed on 27/09/2024

Pros

Option to see who already checked in and who have not

Cons

Really outdated system, overcomplicated, totally not user friendly, long waiting to get staff into the system, staff that was on the system kept disappearing from it even if worked ongoing

Verified Reviewer
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Bad customer service.

Reviewed on 16/05/2024

Customer service is abysmal, cannot get through to anyone in a timely manner. Do not reply to...

Customer service is abysmal, cannot get through to anyone in a timely manner. Do not reply to tickets in a timely manner. Difficult to deal with. Software is decent, it's just the customer service experience that really lets this software down.

Pros

Software does a good job, does everything that you need it to do.

Cons

Customer service is absolutely abysmal. Hard to get hold of a human for support, tickets can be left open for months on end. Lack of followup at times.

Showing 5 reviews of 20 Read all reviews

Humanforce FAQs

Below are some frequently asked questions for Humanforce.

Humanforce offers the following pricing plans:

  • Starting from: USD 0.01
  • Free Trial: Not Available

Contact Humanforce directly for pricing information.

Humanforce has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

Humanforce supports the following languages:

Chinese, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Malay, Spanish, Thai, Vietnamese

Humanforce supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Humanforce integrates with the following applications:

JobAdder, intelliHR

Humanforce offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for Humanforce.