--- description: Learn more about 800.com. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: 800.com Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Call Tracking Software](/directory/749/call-tracking/software) > [800.com](/software/2008915/800-com) # 800.com Canonical: https://www.getapp.com.au/software/2008915/800-com Page: 1 / 14\ Next: [Next page](https://www.getapp.com.au/software/2008915/800-com?page=2) > 800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using a caller ID feature. > > Verdict: Rated **4.7/5** by 313 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 313 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: 800.com - **Location**: Longboat Key, US ## Commercial Context - **Starting Price**: USD 149.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: 800.com is available across 3 pricing tiers, details of which are outlined below – Pro – Includes 5 toll-free numbers • Monthly - $239/month • Yearly - $199/month (billed annually) Unlimited – Includes 1 toll-free number • Monthly - $59/month • Yearly - $49/month (billed annually) Personal – Includes 1 toll-free number • Monthly - $23/month • Yearly - $19/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Alerts/Notifications - Archiving & Retention - Call Center Management - Call Conferencing - Call Disposition - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scoring - Call Screening - Call Scripting - Call Tracking - Call Tracking Metrics - Call Transcription - Call Transfer - Callback Scheduling - Caller ID ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Call Tracking Software](https://www.getapp.com.au/directory/749/call-tracking/software) ## Related Categories - [Call Tracking Software](https://www.getapp.com.au/directory/749/call-tracking/software) - [VoIP Software](https://www.getapp.com.au/directory/107/voip/software) - [Business Phone Systems](https://www.getapp.com.au/directory/1099/business-phone-systems/software) - [Call Recording Software](https://www.getapp.com.au/directory/935/call-recording/software) ## Alternatives 1. [3CX](https://www.getapp.com.au/software/103409/3cx) — 4.4/5 (465 reviews) 2. [Ringover](https://www.getapp.com.au/software/117547/ringover) — 4.7/5 (858 reviews) 3. [Nextiva](https://www.getapp.com.au/software/91289/nextiva) — 4.6/5 (914 reviews) 4. [RingEX](https://www.getapp.com.au/software/105173/ringcentral-mvp) — 4.2/5 (1200 reviews) 5. [Zoom Phone](https://www.getapp.com.au/software/2069748/zoom-phone) — 4.5/5 (243 reviews) ## Reviews ### "Incredible Service\!" — 5.0/5 > **Eric** | *27 July 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I admire how reliable and trustworthy the service has been. 10 out of 10\! My email communications are on point and clear. > > **Cons**: I like everything about it\! I even purchased an additional phone number from them, which I use for my businesses. > > 100% positive and satisfied\! I have no complaints whatsoever, as the service is, hands down, one of the best I've ever experienced\! ----- ### "I give 800.com and "800 out of 800" score..." — 5.0/5 > **Richard** | *26 July 2025* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: 800.com is the best place to acquire and manage your phone numbers for all your business needs. Whether it's tool free, local numbers, and any sales and marketing number...they will give you the ability to quickly and accurately obtain and manage those numbers efficiently. > > **Cons**: I don't have anything bad to say about 800.com I've used it for several of my businesses over the years and I've never been disappointed. > > I am able to quickly create any and all of my sales and marketing phone numbers from my management console. The pricing is absolutely fantastic. It's great for companies with multiple location and even just a small business with one location. You can create your entire phone system in one console that is very easy to use. ----- ### "Don't Waste your time, they will waste yours." — 1.0/5 > **Steve** | *11 September 2025* | Public Safety | Recommendation rating: 0.0/10 > > **Pros**: The only thing I liked most was the number was easy to establish and get set up, it only took about 10 minutes. > > **Cons**: They are quick to take payment, but 3 to 5 days to set up a number is not reasonable with todays technology. We were scheduled for an "Onboarding Zoom Call" and 15 minutes after said scheduled time, we were rescheduled with no notification by email to later in the day. Our time is valuable and wasting it is not good business practice. > > This was overall and awful experience. They are unprofessional and they system is subpar too way to long for a number to be activated. ----- ### "Easy Setup and Straightforward to Use" — 4.0/5 > **Leslie** | *4 December 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: What I like most is the ease of use and how quick it is to get started. Everything sits in one place and the steps make sense, which helps me stay focused. > > My experience with 800.com has been smooth from the beginning. I signed up, set my number, and got everything running without any confusion. The platform feels clear and simple, so I spend my time moving through tasks instead of trying to figure out how things work. ----- ### "Wonderful experience" — 4.0/5 > **Melissa** | *24 November 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Great value, ease of use, wonderful customer care. It is easy to set up to ensure I never miss a call. > > **Cons**: The website was a bit difficult to get used to. I had a hard time understanding how to set up the phone calls/forwarding/messages, but I requested a phone call and received excellent support. > > I had a wonderful experience especially when I needed specific assistance. Anytime I requested help it was top notch. ----- Page: 1 / 14\ Next: [Next page](https://www.getapp.com.au/software/2008915/800-com?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2008915/800-com) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data