About PayPal Zettle
The PayPal Here app is a mobile point of sale (POS) software designed to help businesses securely process debit or credit card payments, generate invoices, and record cash or check transactions. The application enables retailers and manufacturers to create and organize product lists and add details including photos and descriptions.
Administrators can use the application to track sales, automatically calculate taxes as per the local rates, and generate sales reports in real-time. PayPal Here allows organizations to generate invoices with business logos, contact information, and custom fields and share them with customers via email. It also lets employees add, edit, or remove inventory items, include tips or gratuity in financial transactions, and provide discounts during the checkout processes.
PayPal Here facilitates integration with various accounting and point of sale (POS) solutions, enabling businesses to synchronize data transfer across systems. Other features include billing, reporting, automated reminders, permission management, customizable templates, PCI compliance review, user controls, and more.
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- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
My best friend since I've been freelancing
Reviewed on 06/07/2018
Currently, almost all my payments for freelance work come through this medium, so without Paypal, I...
Currently, almost all my payments for freelance work come through this medium, so without Paypal, I would have no money, basically.
Pros
Paypal's reach and the ability to receive payments from anyone quickly and easily is definitely its greatest advantage. In addition, notifications are always fast both by email and by the app, payments can be processed at any time from the smartphone, and its portability is an advantage for any freelancer or business.
And, of course, the fact that it is one of the most widely used online payment methods.
Cons
The first thing they should try to correct is the unnecessary blocking of accounts. They're not only annoying and unexpected (any small action can lead to being blocked, in my case, a trip), but they also take a long time to solve the problem, the verification is absurdly slow and they don't give much support so the account is unusable during that time.
The other thing I would like them to take into account is the users outside the USA (there are so many of us). Getting the money out of Paypal is very difficult because we can't receive the card, and half of the balance it goes away in commissions to make the currency changes or withdraw the dollars. Not to mention that the commissions for payments are one of the highest of these platforms.
- Industry: Veterinary
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect for small to medium businesses
Reviewed on 30/06/2021
We are an animal rescue, and we hold adoption events both at our rescue and in other places...
We are an animal rescue, and we hold adoption events both at our rescue and in other places (parking lots, pet stores, etc.). The biggest benefit of PayPal Here is the mobility - we can take payments anywhere, and can have multiple volunteers set up with the mobile app to do so. It's reasonably easy for new users to figure out, and also easy to correct mistakes that occur - refunding an incorrect amount is a simple two-click process, and it goes through quickly for the customer. Payments go through quickly, as do transfers to our business checking account.
For me as the treasurer, the fact that the PayPal Here transactions go into our "standard" PayPal account is great. I can use the reports as generated by PayPal or download transactions to Excel or into QuickBooks to merge them into the overall reporting for the board. They're clearly marked so I know which are from PayPal Here vs. the donation button on our website so that I can correctly categorize the income quickly.
Pros
The best thing about PayPal Here is that it is 100% portable. We can process donations or adoption fees from our rescue, a pet store, a street fair - as long as we have a bar or two of signal, we can accept any major credit card. It also has a QR code option, so if the customer has the PayPal app or would prefer a 100% touchless transaction, we can generate that code and they can pay from their own phones rather than having to physically hand over a card. The readers are small and easy to tuck into a pocket, and have proven remarkably sturdy in spite of some pretty rough handling. (Literally had a puppy chew on one, and it still worked just fine afterward!) (Welcome to life in a rescue, y'all, puppy is gonna chew ANYTHING that falls out of a pocket into their enclosure...)
Cons
The card readers can be a bit fiddly, especially for folks with older model phones. The newer Bluetooth readers in particular are unusable by several of our authorized users who stubbornly cling to their ancient Androids (not PayPal's fault). To be fair this can easily be overcome by manually entering the card number, but the fees are considerably higher than when we are able to swipe the card or insert the chip into the reader.
Alternatives Considered
Square PaymentsReasons for Switching to PayPal Zettle
The fees were more reasonable for us as a nonprofit, and the seamless integration with our existing PayPal account was a big plus for us. It was also a more familiar interface for our users, and at the time had better options for setting up individual user access so that we could have some people who could only take payments, others who can process both payments and refunds, and admins who can see full balances, make transfers, etc.- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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- Value for Money
- Ease of Use
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- Likelihood to recommend 0.0 /10
Ditching PayPal
Reviewed on 13/06/2023
I enjoyed the low cost processing fees but PayPal Zettle lacks in so many ways and is limited in...
I enjoyed the low cost processing fees but PayPal Zettle lacks in so many ways and is limited in features.
Pros
Zettle by itself would be an excellent concept but I absolutely loathe having to deal with PayPal. I have a list of complaints as long as my leg with PayPal !
Cons
The card processor and terminal tends to be very seedy and has technical issues more often than not. PayPal is very frowned upon these days and my customers do NOT like using it !
Alternatives Considered
CloverReasons for Choosing PayPal Zettle
The features I need to access were not offered and invoicing and POS keyed in transactions were over the top .Switched From
Square Point of SaleReasons for Switching to PayPal Zettle
My husband (and business partner) was at the time very fond of PayPal and influenced my decision.- Industry: Logistics & Supply Chain
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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- Value for Money
- Ease of Use
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- Likelihood to recommend 8.0 /10
Very useful
Reviewed on 13/09/2023
The experience is very good because is constantly making upgrade the plataform
The experience is very good because is constantly making upgrade the plataform
Pros
The most I like is the easy the way ti use it
Cons
Sometimes it takes time to make transactions to my bank
- Industry: Museums & Institutions
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
It was Great- until they made one little change
Reviewed on 23/01/2023
I needed a quick fix when they were phasing out our version of Quickbooks POS and we wanted...
I needed a quick fix when they were phasing out our version of Quickbooks POS and we wanted something a little more flexible. After spending nearly a month looking for a new system we settled on this one, price is right, processing fees aren't bad, reporting was adequate enough to get by and we expected/hoped that it would get better the longer it was in use in the US, I was very wrong. The 'features' they've added have been mostly useless.
Pros
It's free, it's by PayPal so you can trust it and the price can't be beat
Cons
I've let a lot of things slide because it's free, but now that they transfer EVERY credit card transaction to my PayPal account it's terrible to try to reconcile in Quickbooks. The reporting is truly terrible and the customer service is basically non-existent. Try to even find the help section on the PayPal site. It's like they bought and make money off this thing, but don't actually want to support it.
Alternatives Considered
Lightspeed RestaurantReasons for Choosing PayPal Zettle
Too expensive and clunkyReasons for Switching to PayPal Zettle
It checked enough boxes for us to make the switchPayPal Zettle FAQs
Below are some frequently asked questions for PayPal Zettle.Q. What type of pricing plans does PayPal Zettle offer?
PayPal Zettle offers the following pricing plans:
- Starting from:
- Free Trial: Not Available
Please contact PayPal directly for pricing information.
Q. Who are the typical users of PayPal Zettle?
PayPal Zettle has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does PayPal Zettle support?
PayPal Zettle supports the following languages:
Afrikaans, Albanian, Amharic, Arabic, Assamese, Azerbaijani, Bashkir, Basque, Belarusian, Bengali, Bosnian, Brazilian Portuguese, Bulgarian, Burmese, Catalan, Cebuano, Chinese, Chuvash, Croatian, Czech, Danish, Dutch, English, Esperanto, Estonian, European Portuguese, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Haitian Creole, Hebrew, Hindi, Hungarian, Icelandic, Iloko, Indonesian, Iran, Irish, Italian, Japanese, Javanese, Kazakh, Khmer, Korean, Kyrgyz, Latin, Latvian, Lithuanian, Luxembourgish, Macedonian, Malagasy, Malay, Malayalam, Maltese, Marathi, Mongolian, Māori, Nepali, Newari, Norwegian, Odia, Pashto, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Samoan, Sanskrit, Scottish Gaelic, Serbian, Serbian, Sindhi, Sinhala, Slovak, Slovenian, Somali, Spanish, Sundanese, Swedish, Tagalog, Tajik, Tamil, Tatar, Telugu, Thai, Tongan, Traditional Chinese, Turkish, Turkmen, Urdu, Uyghur, Uzbek, Vietnamese, Welsh, Xhosa, Yiddish, Yoruba, quz
Q. Does PayPal Zettle support mobile devices?
PayPal Zettle supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does PayPal Zettle integrate with?
PayPal Zettle integrates with the following applications:
BigCommerce, PayPal, PayPal Commerce Platform, PayPal Invoicing, Quickbooks Online, SalesVu, WooCommerce
Q. What level of support does PayPal Zettle offer?
PayPal Zettle offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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