---
description: Learn more about Clutch. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Clutch Reviews, Cost & Features | GetApp Australia 2026
---
Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [Clutch](/software/2002743/clutch)
# Clutch
Canonical: https://www.getapp.com.au/software/2002743/clutch
> Clutch helps businesses connect with customers, capture data, run targeted campaigns, and receive optimization suggestions for multiple marketing channels. Users can store data in a centralized repository, streamline data management to remove duplicate records, and view updates in real-time.
>
> Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**.
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## Overview
### Key benefits of Clutch
Fully integrated solutions:
• Loyalty
• CDP / B2C CRM
• Stored value management
• Mobile messaging, email, and direct mail
• Machine learning technology
• Campaign automation
• GDPR, CCPA, TCPA, HIPPA compliant
• Integration expertise (POS, CRM, ERP, and more)
## Quick Stats & Ratings
| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 4 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |
## About the vendor
- **Company**: Clutch
- **Location**: Ambler, US
- **Founded**: 2012
## Commercial Context
- **Starting Price**: USD 3,000.00
- **Pricing model**: Per Feature
- **Pricing Details**: Pricing starts from $3000 per month along with a one-time integration fee.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States
## Features
- API
- Activity Dashboard
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Communication Management
- Customer Activity Tracking
- Customer Database
- Customer Profiles
- Customer Segmentation
- Customer Surveys
- Customizable Templates
- Email Marketing
- Engagement Tracking
- Gamification
- Gift Card Management
- Loyalty Cards
- Loyalty Program
- Member Portal
## Integrations (8 total)
- Adobe Commerce
- NetSuite
- SAP Business One
- Salesforce Marketing Cloud
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Shopify
- Shopify Plus
## Support Options
- Email/Help Desk
- Knowledge Base
- Phone Support
## Category
- [Customer Loyalty Software](https://www.getapp.com.au/directory/204/customer-loyalty/software)
## Alternatives
1. [Kangaroo](https://www.getapp.com.au/software/109869/kangaroo) — 4.9/5 (248 reviews)
2. [Guusto](https://www.getapp.com.au/software/127547/guusto) — 4.9/5 (3441 reviews)
3. [RepeatMD](https://www.getapp.com.au/software/2074767/repeatmd) — 4.4/5 (190 reviews)
4. [ReadySTORE Gift Card and Loyalty](https://www.getapp.com.au/software/2065372/gift-card) — 4.8/5 (37 reviews)
5. [Boomerangme](https://www.getapp.com.au/software/2076050/boomerangme) — 4.8/5 (43 reviews)
## Reviews
### "Clutch review" — 5.0/5
> **Serhii** | *5 September 2018* | Computer Software | Recommendation rating: 9.0/10
>
> **Pros**: Nice design, good search among a huge amount of registered companies
>
> **Cons**: Sometimes it is buggy and companies opens in the new tab :)
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### "Clutch Gift Cards" — 5.0/5
> **Sarah** | *9 October 2018* | Retail | Recommendation rating: 9.0/10
>
> **Pros**: I like that we have an online portal that we can access to check gift card balances, check to see whether or not a gift card was loaded, what date the gift card was loaded, what amount was initially loaded onto the gift card, and which of our 5 locations was the inital seller of the gift card.
>
> **Cons**: At first, I wasn't able to get access to the online portal and that made it very difficult when having to deal with gift card discrepancies.
>
> Overall, I think Clutch has been a useful resource and a good company to work with. We haven't had a lot of issues with the program itself, and when a problem has come up- we can usually work it out ourselves by utilizing the online portal.
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### "Clutch won't disappoint you" — 5.0/5
> **Verified Reviewer** | *13 December 2018* | Marketing & Advertising | Recommendation rating: 8.0/10
>
> **Pros**: Clutch is a complete marketing platform for B2C that lets you run targeted loyalty campaigns, marketing campaigns, and more.
- Easy to use and get started.
- Customer segmentation provides you with tons of data.
- Grow your business and revenue.
- Use data to create buyer personas to use across all marketing channels.
>
> **Cons**: The platform is still developing and needs a lot of new features.
Besides, as of now, it is a bit pricey.
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### "Clutch provides detailed information about each company" — 5.0/5
> **Mohip** | *15 February 2023* | Computer Software | Recommendation rating: 10.0/10
>
> **Pros**: Clutch offers a range of additional resources and insights for businesses, including market research reports and industry analysis. These resources can be valuable for businesses looking to stay up-to-date on industry trends and make informed decisions about their service providers.
>
> **Cons**: In Clutch, can be challenging to find the information they are looking for or to navigate the site's various sections
## Links
- [View on GetApp](https://www.getapp.com.au/software/2002743/clutch)
## This page is available in the following languages
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