---
description: Learn more about BOSS811. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: BOSS811 Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Oil and Gas Software](/directory/660/oil-gas/software) > [BOSS811](/software/187163/boss811)

# BOSS811

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> BOSS811 is a cloud based One Call Locate Ticket Management software for damage prevention, investigation and risk management used by municipalities, utilities and pipelines.This all-in-one platform centralizes dig request management with automated routing,GIS integration and AI-powered risk scoring.
> 
> Verdict: Rated **4.8/5** by 71 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of BOSS811

•	Modern User Friendly Interface – Easy to set up and adapt to your business needs
•	Significant Cost Savings – Innovative work flow \& auto close reduces cost
•	Intelligent GIS Map Integration- For precise locating and preventing damages
•	Ensure Compliance -Instant access to tickets, reports from anywhere and real-time updates ensures compliance
•	Save Time and Improve Efficiency - Group locate request for multiple utility types can be combined into a single ticket with multiple response codes.
•	Great Customer Service - Strongest commitment to customer support, totally US based

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 71 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: BOSS Solutions
- **Location**: Norcross, US
- **Founded**: 1997

## Commercial Context

- **Starting Price**: USD 2,500.00
- **Pricing model**: Per User
- **Pricing Details**: BOSS811 offers free personalized demo to users after which they sign up on one of 2 pricing tiers Professional that covers up to 20 users and Enterprise that covers unlimited users. The Enterprise plan (most popular) comes with all of the features of the Professional plan and has a whole range of additional features.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- 3D Imaging
- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Audit Management
- Audit Trail
- Auditing
- Collaboration Tools
- Color Codes/Icons
- Compliance Management
- Configurable Workflow
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Data Analysis Tools
- Data Capture and Transfer

## Integrations (2 total)

- ArcGIS
- Google Maps

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Oil and Gas Software](https://www.getapp.com.au/directory/660/oil-gas/software)

## Related Categories

- [Oil and Gas Software](https://www.getapp.com.au/directory/660/oil-gas/software)
- [Government Software](https://www.getapp.com.au/directory/669/public-sector/software)
- [GIS Software](https://www.getapp.com.au/directory/947/gis/software)
- [Public Works Software](https://www.getapp.com.au/directory/1145/public-works/software)
- [Utility Management Systems](https://www.getapp.com.au/directory/1253/utility-management-systems/software)

## Alternatives

1. [OpenGov Enterprise Asset Management](https://www.getapp.com.au/software/127655/cartegraph-oms) — 4.6/5 (28 reviews)
2. [TrueContext](https://www.getapp.com.au/software/8212/prontoforms-mobile-forms) — 4.6/5 (329 reviews)
3. [Fieldshare](https://www.getapp.com.au/software/2061989/fieldshare) — 4.4/5 (13 reviews)
4. [OnePlace](https://www.getapp.com.au/software/2055333/oneplace) (0 reviews)
5. [Citywide GIS](https://www.getapp.com.au/software/2069203/citywide-gis) (0 reviews)

## Reviews

### "Next Level Damage Prevention" — 5.0/5

> **Tracey** | *26 June 2025* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: Improvements in 2025 have been industry leading.  Excellent visibility to our tickets in various ways to complete work, data analysis and more.
> 
> **Cons**: Areas of improvement were explored and corrected well during the year.  Including the addition of tasks and expanded documents dashboard use.
> 
> Our company relies on BOSS811 to manage millions of tickets across multiple states.  The technology is changing to help our company be a leader in the industry and explore best practices for damage prevention.

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### "BOSS 811, it works great for my team" — 5.0/5

> **Justin** | *8 December 2023* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, reliable, and has mad out VA811 ticket management seamless
> 
> **Cons**: No real cons, we have requested features that we had a desire and need for. BOSS always listened and delivered what they were able to.
> 
> Great experience, easy to work with the team at BOSS811

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### "Utility locator" — 4.0/5

> **Quentin** | *26 June 2025* | Utilities | Recommendation rating: 2.0/10
> 
> **Pros**: Great website very helpful for locate ticket management. Can move and see how to route my day. Good app
> 
> **Cons**: Wish I could set more than 9 address for my routes. I would like to view to my destination once for my entire day.
> 
> All and all it has been a good experience. Very easy to navigate through app. I haven’t experienced anything wrong with the app that I can think of at this time

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### "Boss811 is definitely the best "Bang for the Buck"\!" — 5.0/5

> **Tony** | *15 November 2022* | Oil & Energy | Recommendation rating: 10.0/10
> 
> **Pros**: If I had to choose one item, it would have to be the BOSS811 app.  It makes the job so must easier for the locator.  As far as the software goes, I would have to say that the "Reports" part of the software is what I like most.
> 
> **Cons**: I don't know that I have any cons about BOSS811.  It does everything we need, plus options for a lot of other things that we do not use.
> 
> With BOSS811, management can keep an eye on everything, without being at the desktop.

-----

### "Positive review" — 5.0/5

> **Dana** | *7 December 2023* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: The quick response in helping when I'm out in the field
> 
> **Cons**: Some things are not addressed in a timely manner
> 
> Very easy software to use very user friendly very nice people to deal with

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## Links

- [View on GetApp](https://www.getapp.com.au/software/187163/boss811)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/industries-software/a/boss811/> |
| en-AE | <https://www.getapp.ae/software/187163/boss811> |
| en-AU | <https://www.getapp.com.au/software/187163/boss811> |
| en-CA | <https://www.getapp.ca/software/187163/boss811> |
| en-GB | <https://www.getapp.co.uk/software/187163/boss811> |
| en-IE | <https://www.getapp.ie/software/187163/boss811> |
| en-NZ | <https://www.getapp.co.nz/software/187163/boss811> |
| en-SG | <https://www.getapp.sg/software/187163/boss811> |
| en-ZA | <https://www.getapp.za.com/software/187163/boss811> |
| fr | <https://www.getapp.fr/software/187163/boss811> |
| fr-BE | <https://fr.getapp.be/software/187163/boss811> |
| fr-CA | <https://fr.getapp.ca/software/187163/boss811> |

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