--- description: Learn more about Xero. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Xero Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Lease Accounting Software](/directory/1371/lease-accounting/software) > [Xero](/software/1671/xero) # Xero Canonical: https://www.getapp.com.au/software/1671/xero Page: 1 / 133\ Next: [Next page](https://www.getapp.com.au/software/1671/xero?page=2) > Xero is an award-winning online accounting software designed for small business owners and accountants, available on any computer or mobile device with an internet connection. Simplify business admin and get a range of financial insights to help you make better decisions for your business. > > Verdict: Rated **4.4/5** by 3281 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Xero Keep accounting data safe and secure. Access accounts online anytime from anywhere, even on the go using mobile devices (iPhone/iPad/Android) or tablet. Get better visibility on cashflow with real-time data. Reduce the time spent keeping accounts up to date. Software updates are free and available when users log in. Collaborate with the whole team and an accountant. Users decide what each person can see. Seamless accounting and payroll in the US (selected states), UK, Australia and New Zealand. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 3281 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Xero - **Founded**: 2006 ## Commercial Context - **Starting Price**: $3.50 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Ignite: $3.50/month Grow: $7/month Comprehensive: $9/month Ultimate 10: $11.50/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Hong Kong SAR China, India, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States ## Features - "What If" Scenarios - 401(k) Tracking - ACH Payment Processing - API - Access Controls/Permissions - Accounting - Accounts Payable - Accounts Receivable - Accrual Accounting - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Approval Process Control - Approval Workflow - Asset Accounting - Asset Tracking - Audit Trail - Automated Quoting - Automatic Backup ## Integrations (147 total) - A2X - Accelo - Actionstep - ActiveCollab - Acuity Scheduling - Administrate Training Management - Adobe Commerce - Agile CRM - ApprovalMax - AroFlo - AutoEntry - BigCommerce - BlueFolder - Buildertrend - Capsule ... and 132 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Lease Accounting Software](https://www.getapp.com.au/directory/1371/lease-accounting/software) ## Related Categories - [Accounting Software](https://www.getapp.com.au/directory/236/accounting/software) - [Accounts Payable Software](https://www.getapp.com.au/directory/237/accounts-payable/software) - [Accounts Receivable Software](https://www.getapp.com.au/directory/238/accounts-receivable/software) - [Billing and Invoicing Software](https://www.getapp.com.au/directory/240/billing-invoicing/software) - [Business Budgeting Software](https://www.getapp.com.au/directory/241/budgeting/software) ## Alternatives 1. [QuickBooks Online](https://www.getapp.com.au/software/20428/quickbooks-online-edition) — 4.3/5 (8407 reviews) 2. [QuickBooks Enterprise](https://www.getapp.com.au/software/115227/quickbooks-enterprise) — 4.5/5 (20618 reviews) 3. [NetSuite](https://www.getapp.com.au/software/9137/netsuite) — 4.2/5 (2004 reviews) 4. [QuickBooks Desktop](https://www.getapp.com.au/software/2053357/quickbooks-desktop-pro) — 4.4/5 (2554 reviews) 5. [Sage Intacct](https://www.getapp.com.au/software/10360/intacct) — 4.3/5 (609 reviews) ## Reviews ### "Xero is ok" — 5.0/5 > **Debbie** | *3 January 2026* | Accounting | Recommendation rating: 8.0/10 > > **Pros**: The dashboard is easy to use, the reporting functions work well, and I’m not aware of any bugs or issues. Recording transactions is straightforward, and keeping bank activity up to date is simple. > > **Cons**: It does not offer good value for money compared with competitor products, and customer support is not available by telephone. As a partner, commission opportunities are limited, and payments are taken by direct debit. > > I’m generally happy with Xero. It’s very easy to use and integrates well with other products, though often at an additional cost. Its reporting features are somewhat limited, but they’re sufficient for what I need. ----- ### "Xero - Brilliant and Effective" — 5.0/5 > **Ethan** | *11 February 2026* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Xero is a brilliant tool for both experienced accountants and owner manager businesses. Xero is easy to use and very beginner friendly with a wide range of pre-made reports and automated bank reconciliation functions. Additionally the mobile app is an extremely useful tool for business owners. > > **Cons**: The only issues I have with Xero are minor, this being the format of the reports when exported to excel. > > My overall experience with Xero is very positive with it being very useful for business owners and accountants. With easy to use functions and clear mapping for reports and other accounting information. ----- ### "Recalculate international medical assistance expenses." — 4.0/5 > **Hikmet** | *23 February 2026* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The dashboard is so user-friendly that it is simple to use the invoicing option and charge international insurance firms of a complicated medical evacuation within a short period. > > **Cons**: Sometimes bugs and problems can make urgent financial syncs slow, and customer service is usually slow when it comes to time-sensitive medical billing questions. > > Accurate accounting is critical as a Medical Assistance Specialist. I am using it to control our international case costs. It is affordable yet the customer service should be refined. ----- ### "Xero - Used to be the best accounting package in the world." — 1.0/5 > **Daryl** | *9 October 2025* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: Previous to the "new invoicing" interface, the user interface and UX was excellent. Value for money used to be excellent, but then the company floated and started pulling shady moves like removing the expenses module and replacing it with a paid version that had less features and a worse UI. Customer support for fixing things that Xero \*can\* do is pretty good, support for fixing things like bugs, intentionally broken features, and nags/advertising is very very poor. > > **Cons**: The downhill trajectory of the UI and UX. Every change to the UI brings a couple of good things, and a bag of dicks. Changes used to be for the benefit of the user (you know, the one who is actually paying for the product). Now its for the benefit of the shareholders, and most times makes the UX much worse. Advertising plastered on the UI making the book keeper's job harder than it could be. Features that just don't work when they used to work fine (auto assigning the next ID on an imported invoice is a classic example of something that used to work and now doesn't, and has been promised to be fixed but here we are, 6 years later, and it still hasn't been given any developer time and probably wont.) > > I dread every new change they announce. If i could move my companies out of Xero (4 companies and one charity) and onto something that looks like what Xero used to be, i'd do it in a heartbeat. I moved them all off MYOB in about 2008, and it doesn't look like MYOB has improved much since then, and there are no others on the horizon that i know of. Its a sad state of affairs for the future of online accounting packages. I'd describe my time with xero as about ten years of honeymoon where it was the best thing since sliced bread. Xero really lead the world in smart accounting and smart UI. I'd describe the rest of my time since then as miserable, much like an abusive relationship. I dread having to make changes to quotes and invoices because bugs in the UI are so common. Just one example; you add a discount to a line item on a quote, lets say $10, and then realise that you put that discount on the wrong line item, so you delete the discount on that line, and put $10 on the next line item down. Now its correct, so you click save, and it won't save. So you change the discount to a percentage that equals $10 - nope, that doesn't let it save. The error message doesn't help - it just says that there was an error and the quote can't be saved. You check your internet connection - that's fine. Eventually you might just delete the quote and re-create it, and its probably going to work. What you don't know, and Xero is in no mood to let you know (and no intention of fixing this - its been there for ~ a year) is that a discount of "" (an empty field, where you deleted the incorrect discount) will prevent the quote from saving. This is an incredibly simple UI bug to fix, its literally just adding \[if discount\[line\]=''; discount\[line\]=0\] to the code - about 40 characters added, but the a holes managing the xero devs haven't managed to assign someone to that bug for about a year. Their helpdesk are told to inform you that you should just enter "0" instead of pressing delete. This is the kind of moronic bugs that happen all the time in Xero, and its due to one thing only; an insistence on only working on things that look good to attract new users (once you have someone subscribed, they will likely be tied in for at least 12 months by the time they realise the horrors that occur), or improve shareholder value. A good example of this is advertising plastered over the interfaces, especially the invoicing module. Many of us have no intention of using Xero's online payment system - our customers just don't want that, they pay by direct credit, but what used to be a short link is now a large banner advertising "get online payments set up", and now it can't be dismissed. Now there's also a 2-line item in the menu advertising Xero's SMS service - another paid thing that we can't remove even if we have no intention of ever using it. I could go on and on about the abuses, but i'm sure you get the point. ----- ### "Xero Review" — 5.0/5 > **Sam** | *9 February 2026* | Accounting | Recommendation rating: 9.0/10 > > **Pros**: Xero is very easy to use, especially for smaller clients. The interface is clean, it doesn’t feel overwhelming, and most day-to-day tasks can be done quickly. Bank feeds, reporting, and general navigation are all strong, which makes it a preferable to work with compared to other accounting systems. > > **Cons**: Bank reconciliation can occasionally be tricky if a client has already posted transactions. In those situations, it’s sometimes hard to find a clear audit trail or quickly understand what’s been done, which can slow things down. > > Overall, my experience with Xero has been very positive. Despite the occasional reconciliation challenge, it’s still my preferred accounting system for smaller clients. It’s reliable, user-friendly, and makes managing accounts much more straightforward than many alternatives. ----- Page: 1 / 133\ Next: [Next page](https://www.getapp.com.au/software/1671/xero?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/1671/xero) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data