About NOLA
NOLA AUTOMATION is an auto dialer solution designed to help call centers communicate with customers via various methods including outbound or inbound calls, SMS, emails, live chat, and more. It allows sales teams to analyze customers’ journeys by targeting leads or customers and creating strategic plans.
Agents can utilize the drip automation tool to automatically send text messages, ringless voicemails, or emails to leads on a preconfigured schedule. NOLA AUTOMATION lets teams create marketing campaigns by identifying targeted audience and sending promotional messages or advertisements to the selected group. The application also enables administrators to evaluate agents’ performances and assess customer success rates via key performance indicators (KPIs) including call blocked percentage, average waiting time, first call resolution, and agent turnover rate.
NOLA AUTOMATION offers an API, which lets businesses integrate the system with several third-party platforms, enabling businesses to push and pull data across systems. Other features include communication management, analytics, SSL security, email campaigns, TCPA compliance review, automated reminders, and more.
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Reviews
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- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Most affordable software which help your business to grow
Reviewed on 15/06/2021
Overall it is a most affordable software so you can use it for small business as well because it...
Overall it is a most affordable software so you can use it for small business as well because it has all the function which required like call recording , call monitoring and so on.
Pros
With the help of this software you can monitor call , record it and analyze it and also use it for future reference. This software is best for service industry and BPO/KPO . This software is cloud base but you can also use it on any desktop (Linux, Mac etc).This software is affordable and easy to use with 24*7 technical assistance on phone , email.
Cons
We can't access it on phone so if they launch mobile version as well so I think it will become perfect.
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
All in One platform
Reviewed on 05/04/2021
All I can say is you must try this to see how your business can change.
All I can say is you must try this to see how your business can change.
Pros
I love NOLA we can email, SMS, dial and voice drop, and more all in one platform. The ease of use and my collectors love it in 33 years NEVER have I used such a product that has all in one product. I can do more with less $ and the pricing has blown my prior platform to shame. I was shy trying it until we used it and then the income changed almost instantly. The collectors love it the most because it's easy for them to use and text and email debtors. You got to try this!
Cons
No downside whatsoever. I have no downside to this product.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Revolutionary
Reviewed on 13/01/2021
Highly recommend
Highly recommend
Pros
Ease of uploading accounts and the integration with the excel files from simplicity. Can upload a campaign in under 10 minutes.
Cons
Although changes were made about the progress of the campaign. I still have trouble understanding how much of it is left.
- Industry: Broadcast Media
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best for the market
Reviewed on 12/01/2021
My experience has been great it’s a great software and can’t wait to see the future of it
My experience has been great it’s a great software and can’t wait to see the future of it
Pros
This platform is very easy to use and I like that I can upload CVS contacts and everything is placed in its right format it’s been very easy for me to contact clients and customers.
Cons
I would like to be able to video conference
NOLA FAQs
Below are some frequently asked questions for NOLA.Q. What type of pricing plans does NOLA offer?
NOLA offers the following pricing plans:
- Starting from: USD 0.03
- Free Trial: Available
Please contact NOLA AUTOMATION directly for pricing information.
Q. Who are the typical users of NOLA?
NOLA has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does NOLA support?
NOLA supports the following languages:
English
Q. Does NOLA support mobile devices?
NOLA supports the following devices:
Q. What other apps does NOLA integrate with?
We do not have any information about what integrations NOLA has
Q. What level of support does NOLA offer?
NOLA offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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