---
description: Learn more about Twitter/X. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Twitter/X Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Social Networking Tools](/directory/105/social-networking/software) > [Twitter/X](/software/1535/twitter)

# Twitter/X

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> Established in 2006, Twitter/X has grown into a real-time, short messaging service with a multi-sectoral, global network of over 200 million active users
> 
> Verdict: Rated **4.5/5** by 1813 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Twitter/X

 Communicate directly with your customers and receive instant feedback about your services and products.&#10; &#10; Keep up with the latest trends and technologies in your industry and track  competitors by following them on Twitter/X . Gather real-time competitive intelligence.&#10;&#10; Gain direct access to high profile organizations and individuals.&#10;&#10; Monitor your brand reputation, increase brand awareness and generate brand loyalty. &#10;&#10; Promote your blog content, articles, presentations, videos, etc. for free.&#10;&#10; Drive website traffic and search engine optimization (SEO).

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 1813 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Twitter

## Commercial Context

- **Pricing model**:  (Free version available)
- **Pricing Details**: Free
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Activity/News Feed
- Blogs
- Content Management
- Filtering
- Group Management
- Monitoring
- Post Scheduling
- Real-Time Updates
- Reporting/Analytics
- Tagging
- User Profiles

## Integrations (3 total)

- Instagram
- Meta for Business
- WordPress

## Support Options

- FAQs/Forum
- Knowledge Base

## Category

- [Social Networking Tools](https://www.getapp.com.au/directory/105/social-networking/software)

## Related Categories

- [Social Networking Tools](https://www.getapp.com.au/directory/105/social-networking/software)
- [Social Media Marketing Tools](https://www.getapp.com.au/directory/104/social-media/software)
- [Social Media Analytics Tools](https://www.getapp.com.au/directory/1607/social-media-analytics-tools/software)

## Alternatives

1. [Instagram](https://www.getapp.com.au/software/107131/instagram) — 4.7/5 (5226 reviews)
2. [Meta for Business](https://www.getapp.com.au/software/91327/facebook) — 4.4/5 (2374 reviews)
3. [Hootsuite](https://www.getapp.com.au/software/20432/hootsuite) — 4.4/5 (3804 reviews)
4. [Snapchat for Business](https://www.getapp.com.au/software/109331/snapchat) — 4.6/5 (1141 reviews)
5. [SocialPilot](https://www.getapp.com.au/software/112005/socialpilot) — 4.4/5 (376 reviews)

## Reviews

### "It's Okay" — 5.0/5

> **Shanice** | *24 April 2022* | Telecommunications | Recommendation rating: 8.0/10
> 
> **Pros**: I like the way it allows you to create content within the app and the easiest sign up process ever . It's easy to follow and keep up with the latest news and gossip.
> 
> **Cons**: The fact that anyone can share your content   makes me a lil iffy. There needs to be more privacy and restrictions for who is allowed to see view and repost what .
> 
> Twitter is not my cup of tea but it's the most used social networking app out there they just need to revise the security and privacy measures and also have more interactions between users and others.

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### "A really good option for most businesses" — 5.0/5

> **Alli** | *23 July 2022* | Computer & Network Security | Recommendation rating: 9.0/10
> 
> **Pros**: Twitter has such a phenomenal following and it’s such an amazing platform  that it makes sense for businesses like ours to utilize their services as a way to reach clients and the community as a whole.
> 
> **Cons**: I can’t say that I have a lot of complaints about the usage of this service but I would say there is a lot of noise in the newsfeed that becomes burdensome but you can just Unfollow or block.
> 
> Twitter has helped us to solve the question around our business of how do we connect with our customers and our community and a new and meaningful way.

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### "Captivity of news" — 3.0/5

> **Nuria** | *15 December 2025* | Telecommunications | Recommendation rating: 2.0/10
> 
> **Pros**: Easy to use and understand how things work on Twitter. Rebranding to X brings many fabulous features to manage content.
> 
> **Cons**: X pro version it's very worth it for user. I paid during 3 mouth and experience was wonderful but for the rest of user, twitter is no more what we sign up.

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### "Twitter/X my favorite" — 5.0/5

> **John** | *16 January 2026* | Graphic Design | Recommendation rating: 10.0/10
> 
> **Pros**: - I like its simple learning curve&#10;- I like their customer support team as they are capable and respond swiftly&#10;- It makes content publishing easy&#10;- It has good value for money as it is very affordable&#10;- I like its hashtag feature&#10;- It has a nice user profile&#10;- I like its efficient post management &#10;- it has a wonderful social media management
> 
> **Cons**: - I hate its bugs issues&#10;- I don’t like its algorithm changes&#10;- I don’t like as It makes fake news spread fast
> 
> Twitter/X is an awesome social media platform. It is been great for me being on it as it has a lot of great features like hashtags,Tweet , retweets, like, DM etc

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### "A neccessity for our day to day internet life\!" — 5.0/5

> **Joe Felix** | *3 October 2025* | Entertainment | Recommendation rating: 8.0/10
> 
> **Pros**: X is a place where one can express their opinions freely and explore all the things that they love. If there's something of interest to you, odds are someone's talking about it. With the search feature, finding things that interest you have never been simpler. You can even find all your favorite Celebrates on X\!
> 
> **Cons**: By far, my least favorite thing about X is the paid features requiring you to use real world money. The price isn't completely unreasonable, but it's not good to lock basic things like Post Engagement and longer posts behind a paywall.
> 
> Overall my experience with X is a good one. To be able to interact with people I enjoy watching on YouTube and talking with others regarding things of my interest is a breath of fresh air. The layout is clean and organized. It's even easy to find things thanks to the search feature.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/1535/twitter)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/1535/twitter> |
| de-AT | <https://www.getapp.at/software/1535/twitter> |
| en | <https://www.getapp.com/website-ecommerce-software/a/twitter/> |
| en-AE | <https://www.getapp.ae/software/1535/twitter> |
| en-AU | <https://www.getapp.com.au/software/1535/twitter> |
| en-CA | <https://www.getapp.ca/software/1535/twitter> |
| en-GB | <https://www.getapp.co.uk/software/1535/twitter> |
| en-IE | <https://www.getapp.ie/software/1535/twitter> |
| en-NZ | <https://www.getapp.co.nz/software/1535/twitter> |
| en-SG | <https://www.getapp.sg/software/1535/twitter> |
| en-ZA | <https://www.getapp.za.com/software/1535/twitter> |
| es | <https://www.getapp.es/software/1535/twitter> |
| es-CL | <https://www.getapp.cl/software/1535/twitter> |
| es-CO | <https://www.getapp.com.co/software/1535/twitter> |
| es-MX | <https://www.getapp.com.mx/software/1535/twitter> |
| fr | <https://www.getapp.fr/software/1535/twitter> |
| fr-BE | <https://fr.getapp.be/software/1535/twitter> |
| fr-CA | <https://fr.getapp.ca/software/1535/twitter> |
| nl | <https://www.getapp.nl/software/1535/twitter> |
| nl-BE | <https://www.getapp.be/software/1535/twitter> |
| pt | <https://www.getapp.com.br/software/1535/twitter> |
| pt-PT | <https://www.getapp.pt/software/1535/twitter> |

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