About Powerpay

Powerpay is a cloud-based human resource management solution (HRMS) designed to help small businesses handle onboarding, payroll processing, employee records, tax filing, and more. Employees can utilize the self-service portal to view, download, or print payslips, access previous year’s statements and verification letters, and update personal information.

The application enables HR teams to receive alerts on due remittances to Canada revenue agency (CRA), generate year-end reports, and submit tax forms. The time tracking module allows supervisors to track employees’ work hours, edit, or approve timecards, and automatically calculate compensation. Employees can also use a unified dashboard to view work schedules, update availability statuses, and send leave requests to supervisors.

Powerpay facilitates integration with QuickBooks Online accounting and bookkeeping platform, helping administrators gain visibility into financial records and extract data on labour costs and profit margins. Other features include role-based security access, data export, trend analysis, document management, attendance tracking, reporting, compliance management, and more.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

Powerpay Software - Powerpay Info Centre
Powerpay Software - Powerpay rapid entry payment
Powerpay Software - Powerpay Person Record
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Powerpay video
Powerpay Software - Powerpay Info Centre Powerpay Software - Powerpay rapid entry payment Powerpay Software - Powerpay Person Record

Features

Total features of Powerpay: 30

  • API
  • Alerts/Notifications
  • Benefits Management
  • Check Printing
  • Compliance Management
  • Direct Deposit
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Employee Time Tracking
  • HR Management
  • Leave Tracking
  • Onboarding
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Performance Management
  • Reporting/Analytics
  • Self Service Portal
  • Tax Compliance
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • Wage Garnishment

Alternatives

ADP Workforce Now

4.4
#1 Alternative to Powerpay
ADP Workforce Now is a cloud-based human capital management, talent management, and benefits software built for...

RUN Powered by ADP

4.5
#2 Alternative to Powerpay
RUN Powered by ADP® is a proven small business payroll solution built with ADP’s experience and knowledge gained from...

Quickbooks Online

4.3
#3 Alternative to Powerpay
QuickBooks Online is a complete small business accounting solution which allows users to manage all their financial...

ADP TotalSource

4.3
#4 Alternative to Powerpay
ADP TotalSource is a full-service HR management and benefits administration platform which automates taxes, payroll,...

Reviews

Overall rating

4.7 /5
(242)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support
4.8/5

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Showing 5 reviews of 242
Richard D. Richard D.
Overall rating
  • Industry: E-Learning
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy-to-use with top-notch customer service

Reviewed on 03/02/2021

It's easy to pay each period and to handle year-end.

It's easy to pay each period and to handle year-end.

Pros

It is really easy to set up and use.
The customer service is top-notch. Every time you log out, Ceridian asks how your service was. If you raise any issue, they give you a call. This is the level of customer service my company offers. I expect it of others, but rarely find it.

Cons

Downloading a journal file to Quickbooks should be included with all levels of service.

Alternatives Considered

ADP Workforce Now

Reasons for Choosing Powerpay

Payweb's customer service was the worst customer service of any company -- not just payroll providers -- I have ever experienced. Once a customer service rep hung up on me. Then when I called back, she didn't answer. When I complained, I was told she had gone to lunch. The reps often didn't have correct information. The website is very clunky. Sometimes messages are indecipherable.

Reasons for Switching to Powerpay

I had heard ADP's customer service wasn't very good. And after my experience with Payweb, I didn't want to take any chances. You have to get payroll right.

Response from Ceridian

Hi Richard - Thank you very much for your feedback, we're delighted to hear that you find our support team so helpful!

Robin W. Robin W.
Overall rating
  • Industry: Telecommunications
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ceridian *Thank goodness your Back!*

Reviewed on 18/02/2021

Overall experience, is amazing. Like I mentioned my boss decided to try ADP and the comparison is...

Overall experience, is amazing. Like I mentioned my boss decided to try ADP and the comparison is absolutely night and day. From the implementation to the after service. After 6 months I couldn't deal with all the issues with ADP so we decided to go back to Ceridian because of the simplicity, the peace of mind and the support we had in the past.

Pros

We had been with Ceridian for years and decided to change to ADP- What a mistake. Now we're back with Ceridian and Thank goodness! This software is simple and easy every step of the way. Firstly, the set-up of the software is effortless, your team lead walks you through the process and any issues they get it fixed in a very timely manner. Next, the on boarding simple! A one page form with all the necessary info to fill out. Next the rapid entry form for easy entry of commissions, bonuses, hours, stat hours- is a time saver. Plus everything is easy linked to the time sheets and the employee profiles! I seriously cannot complain amount this product. I cannot forget to mention the after service and support- A1. Anytime you call with an issue or problem, there is a payroll specialist that knows what to do to fix it! No waiting, no emails back and forth, just 1 call and everything is resolved. In the event that you do need to have a case created- 24 to 48 hours later everything is fixed and resolved.

Cons

I did not like the People tab option- I found it redundant and useless- I had it removed because it's just some much quicker in the regular (non-people) version. But besides that I'm super happy with the product.

Response from Ceridian

Hi Robin - Thank you so much for the detailed feedback. We're delighted to hear that you are back to using Powerpay and that you find it so easy to use! We're also so happy that you are satisfied with our customer support team!

Corrine S. Corrine S.
Overall rating
  • Industry: Oil & Energy
  • Company size: 51-200 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Easy to use product, but very limited analytics, and support is hit-and-miss.

Reviewed on 18/02/2021

This was a good system when our company was smaller and less reporting was needed. Our growth has...

This was a good system when our company was smaller and less reporting was needed. Our growth has fuelled the need for more robust reporting, which this system cannot accommodate as time entry by day is not supported. Customer support has been very frustrating at times; I have had support staff tell me that I need to be referred to the Projects Team and will be incurring extra charges for, for things that other support staff can do on demand at no extra cost. I have also had some support staff recommend "fixes" for payroll issues that did not take into consideration the impact that their solution would have on the Record of Employment. I don't have my PCP designation, but I am very mindful of what I'm doing and was able to understand the ripple effect of some of the support advice I was given and therefore request a different solution from the Ceridian support staff. I think this may be a problem for an inexperienced payroll administrator, as they might not fully understand some of the advice being given and question how it may impact other components of the payroll function.

Pros

I was provided almost no training by my employer on how to use the software, but I adapted easily because the system is fairly intuitive.

Cons

Reporting is VERY LIMITED. We run payroll bi-weekly, and need the ability to report on specific date ranges that do not necessarily align with our pay cycles. Unable to make note of "effective date" for things such as pay increases. Customer support is very hit-and-miss.

Response from Ceridian

Hi Corrine - Thank you very much for your detailed feedback. Your insight helps us to improve and to continue to innovate. We will definitely share your thoughts around reporting capabilities with our product team.

May L. May L.
Overall rating
  • Industry: Investment Management
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review of Ceridian Power pay

Reviewed on 09/08/2021

wonderful experience productivity improvement

wonderful experience productivity improvement

Pros

ease of use and the customer support. every time we call customer support always very helpful.

Cons

each add on is additional cost - for some of the other modules.

Alternatives Considered

ADP Workforce Now

Reasons for Switching to Powerpay

Cost, other companies already using Ceridian
Sunny K. Sunny K.
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Powerpay web

Reviewed on 20/01/2021

Love it, the people at the 1-800 number are always a pleasure to deal with. I love the critical...

Love it, the people at the 1-800 number are always a pleasure to deal with. I love the critical follow up from the various departments such as the Trust department and the Department in charge of shipping out payroll packages. There has been times where we are in a bind and it feels like all hands are on deck to find a solution even if its 5PM on a Friday.

Pros

I love that its easy to use and if I am stuck I can call the 1-800 number and someone friendly and knowledgeable in North America is there to help. Unlike ADP where your call gets directed to Malaysia or some other place. Just ahead up, if you outsource to save costs we will be leaving... just saying...

Cons

I dont like that if a employee is terminated and you need to look them up later in another calendar year that there is no support for this or a way you can access this data. This is my biggest frustration with powerpay. I want powerpay to save my records data, not me.

Alternatives Considered

ADP Workforce Now

Reasons for Switching to Powerpay

Unfortunately we did leave at one point as a cost savings measure to ADP, The savings was pretty substantial and they made the offer even better with 3 months of free payroll processing. We stayed for 8 months trying to learn it and trying to learn to love it, but we just couldn't. Dealing with customer support was the worse. So we came back, we brought our other businesses on board to as well as 4 or 5 of our friends with companies as well. The $100 referral gift cards were an appreciated touch.

Response from Ceridian

Hi Sunny - Thank you so much for your detailed feedback! We're delighted to hear that you've had great experiences with our customer support team, they are amazing!

Showing 5 reviews of 242 Read all reviews

Powerpay FAQs

Below are some frequently asked questions for Powerpay.

Powerpay offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Powerpay is available across 4 pricing tiers, Powerpay, Powerpay Plus, Powerpay People, and Powerpay Managed. Please contact Ceridian directly for pricing information.

Powerpay has the following typical customers:

Self Employed, 2-10, 11-50, 51-200

Powerpay supports the following languages:

English

Powerpay supports the following devices:

Android (Mobile), iPhone (Mobile)

Powerpay integrates with the following applications:

QuickBooks Online Advanced, Quickbooks Online

Powerpay offers the following support options:

Email/Help Desk, Phone Support

Related categories

See all software categories found for Powerpay.