--- description: Learn more about Voiso. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Voiso Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Call Tracking Software](/directory/749/call-tracking/software) > [Voiso](/software/133847/voiso) # Voiso Canonical: https://www.getapp.com.au/software/133847/voiso Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/133847/voiso?page=2) > Voiso is a cutting-edge cloud contact center software that helps small and medium business scale their contact center operations to support rapid business growth. > > Verdict: Rated **4.7/5** by 30 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Voiso Make more calls with higher pick-up rates. Use AI Dialer with in-built answering machine detection, and set up local Caller IDs to reach more customers, get more live conversations, and improve your agents' efficiency. Control and improve your agents' performance. Tailor real-time dashboards and historical reports to gain complete visibility into contact center operations. Get valuable insights from every call with speech analytics. Set up your contact center in days, not weeks. Get support from a dedicated boarding engineer and use pre-built CRM integrations to quickly integrate Voiso into your workflow. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 30 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Voiso - **Founded**: 2016 ## Commercial Context - **Starting Price**: USD 24.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Voiso is offered across three pricing plans, outlined below. • Core: $24 per month • PRO: $52 per month • Custom: --- - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Albania, Algeria, Andorra, Argentina, Armenia, Australia, Austria, Azerbaijan, Bangladesh, Belgium, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia and 83 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Agent Interface - Alerts/Escalation - Alerts/Notifications - Answering Machine Detection - Auto-Dialer - Automated Attendant - Automated Routing - Automatic Call Distribution - Automatic Outbound Dialer - Blended Call Center - Call Center Management - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting ## Integrations (8 total) - Bitrix24 - Freshdesk - HubSpot CRM - Make - Pipedrive - Zapier - Zendesk AI - Zoho CRM ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Call Tracking Software](https://www.getapp.com.au/directory/749/call-tracking/software) ## Related Categories - [Call Tracking Software](https://www.getapp.com.au/directory/749/call-tracking/software) - [Unified Communications Software](https://www.getapp.com.au/directory/599/unified-communications/software) - [IVR Software](https://www.getapp.com.au/directory/289/ivr/software) - [Business Phone Systems](https://www.getapp.com.au/directory/1099/business-phone-systems/software) - [Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software) ## Alternatives 1. [Ringover](https://www.getapp.com.au/software/117547/ringover) — 4.7/5 (859 reviews) 2. [Convoso](https://www.getapp.com.au/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews) 3. [DialedIn CCaaS](https://www.getapp.com.au/software/104279/chasedata) — 4.8/5 (315 reviews) 4. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1754 reviews) 5. [Readymode](https://www.getapp.com.au/software/107701/xencall) — 4.6/5 (136 reviews) ## Reviews ### "Best Call Center Application I've ever used" — 5.0/5 > **Irvan** | *23 February 2023* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: All in one package dashboard, interactive. They provide everything from VoIP, Numbers, Services, quick support, etc > > **Cons**: Mostly is the cost, if they can reduce all aspect cost I would be very grateful > > Voiso helps our call center business run smoothly and also one of the best things is the report which is very helpful for us to analyze on the progress of the business operation ----- ### "Efficient and reliable telephony service" — 5.0/5 > **Kateryna** | *1 May 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Voiso's dialer is one of the best in the market. With its cutting-edge technology, Voiso ensures that voice calls are clear, uninterrupted, and of high quality. This has been particularly helpful for our team, as we are able to make and receive calls seamlessly without any lag or dropped calls. User-friendly interface and intuitive design make it easy to use.Voiso has an excellent customer support team that is always available to answer any queries or concerns we may have. We have found that having open lines of communication with them has been incredibly helpful in resolving any issues that arise quickly. > > **Cons**: Everything is fine. The overall user experience and performance have been consistently reliable and efficient. > > We have been using Voiso as our IP telephony service provider for a while now, and we are thrilled with the level of service they have provided us.We highly recommend Voiso as an IP telephony service provider. By following the tips mentioned above and working closely with Voiso's customer support team, we have been able to enhance our communication capabilities and improve our overall business operations. ----- ### "Trustworthy Service Provider for a Call Center" — 5.0/5 > **Mick** | *4 May 2023* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: We've been working with VOISO for quite a while and encountered very few issues, which were always fixed in time. They have great tools to keep track of and manage the work of a call center. Always keeps us updated on new features and services they launch. Easy to use. > > **Cons**: Not a huge fan of their integrated calling app, limited functions, it supports only one line. ----- ### "Simple, Reliable and Easy-to-Use Call Center Platform" — 4.0/5 > **Nick** | *22 June 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Voiso is easy to set up if you use Salesforce because of the pre-built integration. The voice quality is great. Dashboards are easy to create and manage and are really helpful for call center admins. > > **Cons**: Voiso offers very good basic functionality, however it may lack some of the advanced features that you may want if you are looking to manage a large call center > > I think Voiso is a great fit for small and medium businesses that have dedicated call centers ----- ### "Voiso transformed the way we do business" — 5.0/5 > **Brendon** | *20 March 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: We've been using Voiso for six months now and I'm really impressed. It has made a noticeable difference to the way we work. Call analytics are fantastic because they give us the data we need to really improve our sales and training calls. The HubSpot integration also saves us a lot of time by syncing everything automatically. Plus, their customer support team is always available and super helpful with any questions we have. > > **Cons**: While Voiso offers flexibility, certain advanced call center functionalities may have limited customization options. Thoroughly exploring feature requirements during evaluation is key. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/133847/voiso?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/133847/voiso) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data