--- description: Learn more about SmartRec. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SmartRec Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Parks and Recreation Software](/directory/781/parks-and-recreation/software) > [SmartRec](/software/133719/smartrec) # SmartRec Canonical: https://www.getapp.com.au/software/133719/smartrec Page: 1 / 7\ Next: [Next page](https://www.getapp.com.au/software/133719/smartrec?page=2) > SmartRec by Amilia is an all-in-one recreation management solution. Manage and grow your community with software for sign-ups, bookings and schedules. > > Verdict: Rated **4.3/5** by 148 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of SmartRec ENGAGE with your community. MANAGE \& automate programs, billing, facilities, and staff. TRACK data in real-time. INTEGRATE with other apps. And PLAN for an equitable and sustainable future. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 148 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Amilia - **Founded**: 2004 ## Commercial Context - **Starting Price**: CAD 99.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Contact Amilia directly for more pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Management - Activity Tracking - Alerts/Notifications - Attendance Management - Attendance Tracking - Attendee Tracking - Automated Scheduling - Billing & Invoicing - Booking Management - CRM - Calendar Management - Check-in/Check-out - Child Care - Class Management - Class Registration ## Integrations (18 total) - ActiveXCHANGE - Asset Panda - Avigilon Video Security - Bloomerang - CampDoc - Constant Contact - Cyberimpact - Evolia - Funraise - Google Analytics 360 - HubSpot CRM - Paysafe - Productive Parks - QuickBooks Online - Reach ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Parks and Recreation Software](https://www.getapp.com.au/directory/781/parks-and-recreation/software) ## Related Categories - [Parks and Recreation Software](https://www.getapp.com.au/directory/781/parks-and-recreation/software) - [Martial Arts Software](https://www.getapp.com.au/directory/793/martial-arts/software) - [Dance Studio Software](https://www.getapp.com.au/directory/789/dance-studio/software) - [Registration Software](https://www.getapp.com.au/directory/82/registration/software) - [Fitness Software](https://www.getapp.com.au/directory/673/health-fitness/software) ## Alternatives 1. [Cvent Event Management](https://www.getapp.com.au/software/91478/cvent-event-management) — 4.5/5 (1099 reviews) 2. [Uplifter](https://www.getapp.com.au/software/2060467/uplifter) — 4.4/5 (86 reviews) 3. [TeamLinkt](https://www.getapp.com.au/software/2049660/teamlinkt) — 4.7/5 (127 reviews) 4. [Neon CRM](https://www.getapp.com.au/software/90665/neoncrm-by-z2-systems-inc) — 4.3/5 (620 reviews) 5. [iClassPro](https://www.getapp.com.au/software/124983/iclasspro) — 4.5/5 (477 reviews) ## Reviews ### "The perfect solution for online activities" — 5.0/5 > **Raul Antonio** | *1 July 2023* | Entertainment | Recommendation rating: 9.0/10 > > **Pros**: I liked how easy and convenient it makes the registration and payment process for online activities. Before using this platform, I used to waste a lot of time trying to find and sign up for community activities. But now, everything is in one place and I can do it from the comfort of my home. > > **Cons**: I don't like the fact that not all activities offer a refund option in case of cancellation. This can be inconvenient if something unexpected arises and I cannot attend an activity that I have already paid for. > > I love the wide variety of activities available. Whatever my interest, I always find interesting and exciting options to participate in. ----- ### "Excellent Customer Service, Some Functionality Still Improving" — 4.0/5 > **Lindsay** | *13 April 2020* | Performing Arts | Recommendation rating: 8.0/10 > > **Pros**: - Great customer service\! Team is always available for questions ranging from quick pokes to lengthy problems - Easy to use; their mass edit tool has been a life saver\! Overall has been easy to train staff in basic functionalities (registrations, refunds, creating activities, etc.) > > **Cons**: - Finance \& Reporting function still needs some work. Our comptroller has continued troubles with creating reports that show with total accuracy how our organization is performing. Amilia has been helpful in pointing me in the right direction, but their reports are not very customizable. What they lack in customization is the number of reports they offer; however that is not always enough. > > Overall, great\! As I said there are some issues in finance and reporting, but the quality of their customer service and ease of use outweighs these troubles. Plus - the development team at Amilia is constantly adding and improving upon features\! I am hopeful that the troubles we have had in reporting will improve as other features have over our year of using this software. ----- ### "Great for some things but there could be imrovements for others." — 3.0/5 > **Amanda** | *30 August 2024* | 2128 | Recommendation rating: 6.0/10 > > **Pros**: Its great for programs that are one time programs such as camps, drop in classes etc. > > **Cons**: I find it difficult and complicated on the administrative side for subcriptions and when clients find loopholes in the system that we did not know exist. Running a child care center with multiple government funding - I am unsure with the subscriptions and our clients running into loopholes like not putting their card details in the system makes it for a longer problem solving process > > Overall, our business enjoys using this but as mentioned there are some aspects that need to be improved and considered. Businesses with funding - the charges on refunds seems high as well. ----- ### "Amilia Review" — 5.0/5 > **Jason** | *21 October 2021* | Sports | Recommendation rating: 10.0/10 > > **Pros**: It is very user friendly for staff and customers. > > **Cons**: The contract section needs to have a few more features. > > Love it\! ----- ### "Sparta YMCA" — 4.0/5 > **Kyle** | *28 August 2024* | Health, Wellness & Fitness | Recommendation rating: 5.0/10 > > **Pros**: User-friendliness, aesthetics, response-time, customer service > > **Cons**: Lack of reporting capabilities, repetitive information required during purchases, capabilities around mass editing, ability to toggle memberships to different categories in the middle of the month, ability to retain payment information attached to a users account > > Positive after adjustment time on the front end ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.com.au/software/133719/smartrec?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/133719/smartrec) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data