---
description: Learn more about MetaMap. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: MetaMap Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [AML Software](/directory/621/anti-money-laundering/software) > [MetaMap](/software/133363/mati)

# MetaMap

Canonical: https://www.getapp.com.au/software/133363/mati

Page: 1 / 2\
Next: [Next page](https://www.getapp.com.au/software/133363/mati?page=2)

> Mati is a cloud-based anti-money laundering software designed to help businesses verify and authenticate the identity of customers through document analysis and biometric capabilities. Managers can identify fraud attempts and conduct additional verification checks via emails or mobile devices.
> 
> Verdict: Rated **4.1/5** by 9 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of MetaMap

\- Ensure that your user is the actual owner of the document, and is physically present
- Mitigate compliance risk by addressing KYC and AML requirements
- Onboard your customers faster thanks to a simple and seamless user experience
- Get stronger confidence in the digital profiles of the people accessing your services
- Verify the age of your customers for any legal obligations

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 9 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: MetaMap
- **Location**: Ciudad de México, US
- **Founded**: 2017

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact Mati for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Spanish
- **Available Countries**: Argentina, Bahamas, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Honduras, Jamaica, Kenya, Mexico, Nicaragua, Nigeria, Panama, Paraguay, Peru and 3 more

## Features

- AML Compliance
- API
- Activity Dashboard
- Age Verification
- Alerts/Notifications
- Authentication
- Biometrics
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Data Import/Export
- Data Verification
- Document Management
- Document Storage
- Fraud Detection
- Identity Verification
- Mobile Access
- Mobile Authentication
- Monitoring
- Multi-Factor Authentication

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [AML Software](https://www.getapp.com.au/directory/621/anti-money-laundering/software)

## Related Categories

- [AML Software](https://www.getapp.com.au/directory/621/anti-money-laundering/software)
- [Authentication Software](https://www.getapp.com.au/directory/1169/authentication/software)
- [KYC Software](https://www.getapp.com.au/directory/3869/kyc/software)
- [Identity Verification Software](https://www.getapp.com.au/directory/3854/identity-verification/software)

## Alternatives

1. [Ondato](https://www.getapp.com.au/software/2034191/ondato) — 4.8/5 (13 reviews)
2. [Persona](https://www.getapp.com.au/software/2054765/persona) — 4.8/5 (26 reviews)
3. [Plaid](https://www.getapp.com.au/software/113185/plaid) — 4.4/5 (95 reviews)
4. [AU10TIX](https://www.getapp.com.au/software/2038991/au10tix) — 5.0/5 (3 reviews)
5. [Sumsub](https://www.getapp.com.au/software/2049035/sumsub-kyc-aml-platform) — 4.7/5 (70 reviews)

## Reviews

### "Needed Product - Gives Ease of Mind" — 5.0/5

> **Jessica** | *5 May 2022* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: I love the collection of different solutions to make the web more secure.
> 
> **Cons**: Nothing they are filling an amazing gap.

-----

### "Integración amigable y soporte estupendo." — 5.0/5

> **Nicola** | *19 January 2022* | Investment Management | Recommendation rating: 9.0/10
> 
> **Pros**: La facilidad y rapidez que tienen los usuarios al verificar su identidad, tardan máximo 5 minutos en hacerlo. Además en los flujos hay múltiples features que puedes probar y así agregando complejidad o facilidad a cada paso.
> 
> **Cons**: Nos gustaría poder tener una lista de IPs en las estadísticas (así como la de dispositivos) y así poder consultar si hay múltiples usuarios usando la misma IP o dispositivo.

Además de un poco más de profundidad en las estadísticas.
> 
> Fueron muy atentos y proactivos al resolver nuestras dudas en fase de test, el seguimiento fue genial y las dudas que dejamos por slack las abarcan muy rápido.

-----

### "Technical Failure and Change of AM" — 2.0/5

> **Verified Reviewer** | *27 March 2024* | Telecommunications | Recommendation rating: 0.0/10
> 
> **Pros**: Our first Account Manager was very hands on, helped us out with the integration and processes.
> 
> **Cons**: - Change in Account Manager and some very rude Account Managers: We had about 4 account manager changes due to frequent layoffs on the team, and at certain points the same account managers had not had proper hand offs so we had times where we were left on hold while a critical bug on the MetaMap side didn't allow our users to complete their register. They told us there would be a compensation, and 6 months later, nothing.
- Technical Bug: The platform has had many bugs especially in the last few months, and some additional bugs made us have to change our whole flow for a few months
> 
> We have now changed to another software provider that has more coverage and reliability.

-----

### "Creciendo juntos" — 4.0/5

> **Rigoberto** | *18 January 2022* | Banking | Recommendation rating: 8.0/10
> 
> **Pros**: La atención al cliente y todo el proceso de mejora que se ha ido implementando durante los últimos meses.
> 
> **Cons**: Que la empresa hace las lógicas actualizaciones periódicas que se implementan en cualquier herramienta de software, pero no avisa previamente a los clientes de estos cambios y eso provoca desconcierto, pérdida de tiempo y no permite a los clientes prepararse para los cambios que se van a implementar.
> 
> Opinamos que ambas empresas nosotros y vosotros hemos crecido juntos, la experiencia general es buena, aunque hay cosas o procedimientos que pensamos pueden mejorarse que ya hemos comentado arriba.

-----

### "Evolución continua" — 5.0/5

> **Diego** | *29 January 2022* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Información precisa y confiable, sin interrupciones.

Dashboard muy intuitivo. Documentación de API completa y detallada. Integración muy simple.
> 
> **Cons**: Llevo tiempo pensando en contras... no le encuentro.
> 
> MetaMap forma parte de nuestros procesos críticos de KYC/AML. 
Requeríamos una solución que brinde información muy fiable para nuestro negocio en forma ininterrumpida y MetaMap cumple con todo ello.

Es notable su inversión continua en Product Development y R\&D, tienen un Roadmap claro y un equipo técnico y comercial con mucho compromiso.

-----

Page: 1 / 2\
Next: [Next page](https://www.getapp.com.au/software/133363/mati?page=2)

## Links

- [View on GetApp](https://www.getapp.com.au/software/133363/mati)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/133363/mati> |
| de-AT | <https://www.getapp.at/software/133363/mati> |
| en | <https://www.getapp.com/finance-accounting-software/a/mati/> |
| en-AE | <https://www.getapp.ae/software/133363/mati> |
| en-AU | <https://www.getapp.com.au/software/133363/mati> |
| en-CA | <https://www.getapp.ca/software/133363/mati> |
| en-GB | <https://www.getapp.co.uk/software/133363/mati> |
| en-IE | <https://www.getapp.ie/software/133363/mati> |
| en-NZ | <https://www.getapp.co.nz/software/133363/mati> |
| en-SG | <https://www.getapp.sg/software/133363/mati> |
| en-ZA | <https://www.getapp.za.com/software/133363/mati> |
| es | <https://www.getapp.es/software/133363/mati> |
| es-CL | <https://www.getapp.cl/software/133363/mati> |
| es-CO | <https://www.getapp.com.co/software/133363/mati> |
| es-MX | <https://www.getapp.com.mx/software/133363/mati> |
| fr | <https://www.getapp.fr/software/133363/mati> |
| fr-BE | <https://fr.getapp.be/software/133363/mati> |
| fr-CA | <https://fr.getapp.ca/software/133363/mati> |
| nl | <https://www.getapp.nl/software/133363/mati> |
| nl-BE | <https://www.getapp.be/software/133363/mati> |
| pt | <https://www.getapp.com.br/software/133363/mati> |
| pt-PT | <https://www.getapp.pt/software/133363/mati> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"MetaMap","description":"Mati is a cloud-based anti-money laundering software designed to help businesses verify and authenticate the identity of customers through document analysis and biometric capabilities. Administrators can use the dashboard to design and configure verification flows by adding new documents, biometric requirements, or country restrictions.\n\nOperators can receive automated alerts about verification checks, access user profiles, and monitor company statistics or flow completion rates on a centralized platform. Managers can use Mati's document scanning functionality to extract clients’ information and automatically match available data across local government databases. Enterprises can monitor global watchlists or blacklists to prevent money laundering frauds and improve authentication processes by integrating biometric checks or facial recognition technology.\n\nBy using Mati, businesses can identify fraud attempts, generate analytical reports, and conduct additional verification checks via emails or mobile devices. Users can facilitate onboarding processes by performing Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance checks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f9d2542d-b470-4f75-8411-fa4f452e2121.png","url":"https://www.getapp.com.au/software/133363/mati","@id":"https://www.getapp.com.au/software/133363/mati#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":9},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.com.au/software/133363/mati#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AML Software","position":2,"item":"/directory/621/anti-money-laundering/software","@type":"ListItem"},{"name":"MetaMap","position":3,"item":"/software/133363/mati","@type":"ListItem"}]}]}
</script>