---
description: Learn more about Remotely. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Remotely Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/563/remote-support/software) > [Remotely](/software/132815/remotely)

# Remotely

Canonical: https://www.getapp.com.au/software/132815/remotely

> Remotely is a remote access, monitoring and support management software, which helps businesses connect to remote devices, share screens, transfer files, and fix errors. The antivirus and malware protection functionality lets users receive notifications for hack attempts, errors or issues.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 2.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Image Retail Solutions

## Commercial Context

- **Starting Price**: GBP 295.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Remotely offers a free trial for 30 days. Paid plans include:
Standard - £295/session
Professional - £445/session
Business - £995/session
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Access Controls/Permissions
- Diagnostic Tools
- File Sharing
- File Transfer
- Real-Time Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Update/Installation
- Server Monitoring
- Support Ticket Management
- Unattended Access
- User Management

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Remote Support Software](https://www.getapp.com.au/directory/563/remote-support/software)

## Alternatives

1. [Zoho Assist](https://www.getapp.com.au/software/9913/zoho-assist) — 4.7/5 (1374 reviews)
2. [TeamViewer ONE](https://www.getapp.com.au/software/90948/teamviewer) — 4.6/5 (11620 reviews)
3. [AnyDesk](https://www.getapp.com.au/software/120039/anydesk) — 4.6/5 (1781 reviews)
4. [Slack](https://www.getapp.com.au/software/91563/slack) — 4.7/5 (24046 reviews)
5. [Iperius Remote](https://www.getapp.com.au/software/2039655/iperius-remote) — 4.3/5 (227 reviews)

## Reviews

### "OpenSource, you get what you pay." — 5.0/5

> **Marko** | *30 November 2021* | Computer Software | Recommendation rating: 6.0/10
> 
> **Pros**: First, the install, if you already have a webserver and you want to install on that, think again. Not using the default installation. If you install it on a fresh server, the experience is fantastic, turn-key. The usability and features are basically all that you need to provide customer service and remote desktop support for them.
> 
> **Cons**: I like the ability of users to send support requests and the ease of install on clients and the support of Windows, Mac, and Linux.

## Links

- [View on GetApp](https://www.getapp.com.au/software/132815/remotely)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/remotely/> |
| en-AE | <https://www.getapp.ae/software/132815/remotely> |
| en-AU | <https://www.getapp.com.au/software/132815/remotely> |
| en-CA | <https://www.getapp.ca/software/132815/remotely> |
| en-GB | <https://www.getapp.co.uk/software/132815/remotely> |
| en-IE | <https://www.getapp.ie/software/132815/remotely> |
| en-NZ | <https://www.getapp.co.nz/software/132815/remotely> |
| en-SG | <https://www.getapp.sg/software/132815/remotely> |
| en-ZA | <https://www.getapp.za.com/software/132815/remotely> |
| fr | <https://www.getapp.fr/software/132815/remotely> |
| fr-BE | <https://fr.getapp.be/software/132815/remotely> |
| fr-CA | <https://fr.getapp.ca/software/132815/remotely> |
| pt | <https://www.getapp.com.br/software/132815/remotely> |
| pt-PT | <https://www.getapp.pt/software/132815/remotely> |

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