---
description: Learn more about CenterWare Kolob. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CenterWare Kolob Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Predictive Dialer Software](/directory/849/predictive-dialer/software) > [CenterWare Kolob](/software/132459/centerware-suite)

# CenterWare Kolob

Canonical: https://www.getapp.com.au/software/132459/centerware-suite

> CenterWare Suite is a contact center software that helps businesses in finance, healthcare, and other industries manage call routing, scripting, and reporting. The predictive dialer functionality automatically makes outbound calls and differentiates between human voices and answering machines.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Customer Support**.

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## Overview

### Key benefits of CenterWare Kolob

1\. Maximize Productivity and Profitability
The primary goal of Kolob is to transform your contact center into a profit engine.

Reduced Idle Time: By streamlining workflows and centralizing tools, the platform significantly reduces unproductive gaps in your team's day.

Predictive Dialing: Use our predictive dialer to increase agent efficiency, ensuring they spend more time talking to customers and less time waiting for calls to connect.

More Income, Less Effort: Generate higher revenue with less investment by adapting the platform to your specific business rules.

2. True Multichannel Engagement
Engage your customers on the platforms they prefer without jumping between different software.

Unified Communications: Manage mass SMS, Web Chat, and WhatsApp (both 1-on-1 and mass messaging) all from a single interface.

Inbound \& Outbound Excellence: Handle high volumes of both incoming and outgoing calls with zero port limits, allowing your team to scale instantly.

Intelligent Distribution: Reduce customer wait times and increase efficiency with smart call and message routing.

3. Full Visibility and Real-Time Supervision
Gain absolute clarity on your operations with specialized monitoring tools.

Live Monitoring: Supervise calls and WhatsApp interactions in real-time to ensure quality and provide instant feedback to agents.

Intuitive Dashboards: Visualize your KPIs through specialized reports and easy-to-read dashboards that facilitate data-driven decision-making.

Measurable Quality: Access instant reports and quality metrics to maintain a high standard of service across all channels.

4. Advanced AI and Technical Flexibility
Leverage cutting-edge technology to gain a competitive edge.

Speech Analytics Power: Analyze 100% of your calls automatically to improve customer service, identify trends, and reduce human error.

Smart Calling Algorithms: Optimize your outreach with five different ways to assign ANIs, including Rotary, Regionalized, and Fixed algorithms.

Frictionless Deployment: Being 100% web-based means your team can manage operations from any location with an internet connection, making it the perfect tool for the modern, flexible workforce.

5. Scalability Without Complexity

Grow Without Dependencies: The platform is designed to be scalable and easy to manage, allowing you to add capacity as needed without third-party interference.

Centralized Control: Eliminate the mess of multiple platforms. Kolob brings everything together—supervision, reports, and communication—into one secure space.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: Nuxiba Technologies
- **Location**: Salt Lake City, Mexico
- **Founded**: 1999

## Commercial Context

- **Starting Price**: USD 65.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: CenterWare Suite is available from $65/month. Prices adaptable to your needs and number of positions.
- **Target Audience**: 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English, Spanish
- **Available Countries**: Mexico, United States

## Features

- Auto-Dialer
- Automatic Call Distribution
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Campaign Management
- Chat/Messaging
- Contact Management
- FCC Compliance
- FTC Compliance
- IVR
- Inbound Call Center

## Integrations (2 total)

- Asterisk
- Avaya Experience Platform

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Predictive Dialer Software](https://www.getapp.com.au/directory/849/predictive-dialer/software)

## Related Categories

- [Predictive Dialer Software](https://www.getapp.com.au/directory/849/predictive-dialer/software)
- [Telemarketing Software](https://www.getapp.com.au/directory/1069/telemarketing/software)

## Alternatives

1. [DialedIn CCaaS](https://www.getapp.com.au/software/104279/chasedata) — 4.8/5 (315 reviews)
2. [Convoso](https://www.getapp.com.au/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews)
3. [Ricochet360](https://www.getapp.com.au/software/127955/ricochet) — 4.8/5 (82 reviews)
4. [HoduCC](https://www.getapp.com.au/software/456711/hoducc) — 4.6/5 (95 reviews)
5. [CallTools](https://www.getapp.com.au/software/105001/calltools) — 4.8/5 (155 reviews)

## Reviews

### "Centerware" — 5.0/5

> **Exequiel** | *27 August 2020* | Information Technology & Services | Recommendation rating: 5.0/10
> 
> **Pros**: It's 100% callcenter oriented, the reports are great can be customized
> 
> **Cons**: It's not very intuitive and de UI is kinda outdated

## Links

- [View on GetApp](https://www.getapp.com.au/software/132459/centerware-suite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/centerware-suite/> |
| en-AE | <https://www.getapp.ae/software/132459/centerware-suite> |
| en-AU | <https://www.getapp.com.au/software/132459/centerware-suite> |
| en-CA | <https://www.getapp.ca/software/132459/centerware-suite> |
| en-GB | <https://www.getapp.co.uk/software/132459/centerware-suite> |
| en-IE | <https://www.getapp.ie/software/132459/centerware-suite> |
| en-NZ | <https://www.getapp.co.nz/software/132459/centerware-suite> |
| en-SG | <https://www.getapp.sg/software/132459/centerware-suite> |
| en-ZA | <https://www.getapp.za.com/software/132459/centerware-suite> |

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