--- description: Learn more about Medici. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Medici Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Telemedicine Software](/directory/961/telemedicine/software) > [Medici](/software/132015/medici) # Medici Canonical: https://www.getapp.com.au/software/132015/medici Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/132015/medici?page=2) > Medici is a telemedicine platform for doctors to securely connect with patients via text, audio, and video. Telehealth app includes real-time language translation, patient referral, e-prescriptions, patient billing, and collaboration, EHR integration \& more. Today's virtual care technology. > > Verdict: Rated **4.5/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Medici HIPAA Compliant Video, Phone \& Messaging Easy to Setup and Get Started In-app billing, ePrescribing \& eReferrals Upload Patient Lists \& Send Group Notifications 25+ Language Translation ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 21 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Medici - **Location**: Austin, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: USD 149.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Medici is offered across three pricing plans; Personal, Professional \& Practice Editions. Personal: Unlimited text messages, group messages, eReferrals, patient importing, and directories. Professional: Billed consultations, video \& audio consultations, ePrescriptions, chat assignment, and custom networks. Practice: Auto chat translations, patient announcements, premium marketing, and premium support. Please contact Medici for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Appointment Management - Appointment Scheduling - Billing & Invoicing - E-Prescribing - File Sharing - For Medical Purposes - HIPAA Compliant - Medical Billing - Multi-Provider Practice - One-to-One Messaging - Payment Processing - Practice Management - Records Management - Remote Treatment Planning - Scheduling - Surveys & Feedback - Third-Party Integrations - Two-Way Audio & Video - Video Conferencing ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Telemedicine Software](https://www.getapp.com.au/directory/961/telemedicine/software) ## Alternatives 1. [Doxy.me](https://www.getapp.com.au/software/121935/doxy-me) — 4.6/5 (1224 reviews) 2. [Mend](https://www.getapp.com.au/software/110429/mend-app) — 4.6/5 (920 reviews) 3. [Carepatron](https://www.getapp.com.au/software/2048864/carepatron) — 4.4/5 (843 reviews) 4. [ModMed](https://www.getapp.com.au/software/116447/ema) — 4.4/5 (363 reviews) 5. [Teladoc Health](https://www.getapp.com.au/software/131455/teladoc) — 2.5/5 (90 reviews) ## Reviews ### "Great for communication" — 5.0/5 > **Diana** | *7 May 2020* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I love that it is easy to use and that you can get alerts on your device when the other party you are talking to has responded. > > **Cons**: I had no issues with this software. It was very easy and very convenient for me to communicate with a veterinarian's office. > > It was really great. It stored my login information for when I had to use it again a few more times. ----- ### "Secure, lightweight and reliable telehealth product" — 5.0/5 > **Patrick** | *9 April 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: How easy it is to setup for both providers and patients. That was a big concern for us when deciding what telehealth product to implement. The text feature is awesome\! Our physicians are very happy they have the freedom of interacting by text. Also, the customer support for this product is top notch. > > **Cons**: We are currently in the process of integrating with our scheduling system. Its too early to tell at this point. > > Medici helped us quickly pivot our business from in person visits to virtual which allowed us to continue providing care for our patients whether face to face or virtual. We had a great experience from first contact to where we are today. ----- ### "Platform that does not do it all yet" — 3.0/5 > **Jaime** | *11 April 2020* | Veterinary | Recommendation rating: 2.0/10 > > **Pros**: The .pdf generated for records at the end of consult > > **Cons**: Cannot record voice or video Cannot change price of consult based on time Some consults are getting way underbilled others are overbilled > > I have had several dropped calls, electronic sounding skipped conversations, several choppy videos and it is very expensive compared to what my colleagues were using. I could be using free skype to do this as well as screen shots of my chats and just billing before my time is offered. I was told I rolled in at $125/month on billing but it appears I will be billed $150 according to the online level of my membership- and all of my colleagues are using free or much lower cost platforms. I am expecting to see an explosion of technology to be able to justify the cost of this as I have already put over 6 hours into this month and I haven’t yet paid for the platform use. ----- ### "Excellent, full featured and reliable" — 5.0/5 > **John** | *10 April 2020* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Easy sign up \& login for patients \& docs Fast \& reliable video connections Able to charge or not charge for each telemed consult at time of service, Medici handles transaction Can upload patient \& phone list to Medici to notify patients at startup \& ongoing, and link to download page Both smart phone \& Web apps -- staff can monitor \& reply to patients Patients \& doctor can upload \& download docs \& photos via Medici Library of frquently uploaded cocuments, can be added to by doctor to send to patients Eprescribe within the app Text consult can be converted to audio or video chat by doctor > > **Cons**: Cannot directly import consult text into EMR; need to cut \& paste Document library has tiny icons on phone app, hard to identify specific document to upload > > After looking around the Internet and reading reviews (well before COVID-19), I started using Medici, and I have been very happy with it for the last 4-6 months. It has an iPhone, Android and Web app, and allows texting, audio and video calls. It has a free version, but the paid version with all the features is $125/mo, with a 3 month initial commitment, then month to month. The list price is $149, but they are discounting for new signups. The patient downloads the Medici app on their cell phone; you can text them with the invitation/app store link to start the process if they are non-techies. If you are willing to upload names and telephone numbers to Medici as an Excel spreadsheet (I just ran a report in AC), all of your patients get a text saying that you are now connecting by telemedicine and a link to the Medici mobile app. You can also Eprescribe within the app (paid version). You \& the patient can upload/download files to each other, and Medici provides you an upload area to keep frequently used files. Unlike most EMRs, customer/tech support is connected by text 24/7 and generally responds in minutes. You can set up the app to require the patient to enter a credit card number \& charge the patient after the teleconsult is done, or not charge, your choice. Medici charges you about $1-2 per paid consult, nothing if no charge to patient. ----- ### "Easy and Secure" — 5.0/5 > **Aaron** | *10 April 2020* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Safety of the medical information. Other platforms are less expensive but reserve the right to sell client/patient/veterinary data. It is also easy to use. Very intuitive > > **Cons**: I wish it would be more apparent to my client when I turn the app off. There is an indicator light that turns from green to gray but sometimes clients do see the change. > > Very good customer service. You can talk to a person to help onboard and explain the app functions. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/132015/medici?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/132015/medici) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data