---
description: Learn more about Onlim. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Onlim Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Onlim](/software/131639/onlim)

# Onlim

Canonical: https://www.getapp.com.au/software/131639/onlim

> Onlim is a conversational AI and live chat tool that helps businesses streamline processes related to intent management, automatic reasoning, knowledge generation, and more. It comes with predefined conversational templates for specific sectors such as tourism, energy suppliers, retailers, and more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Onlim
- **Founded**: 2015

## Commercial Context

- **Starting Price**: EUR 5,100.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact Onlim for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, German
- **Available Countries**: Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, United States

## Features

- AI Copilot
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Automatic Call Distribution
- Autoresponders
- Call Routing
- Call Transfer
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Customer Service Analytics
- Customisable Branding

## Integrations (1 total)

- Meta for Business

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Conversational AI Platforms](https://www.getapp.com.au/directory/1647/conversational-ai-platform/software)
- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)
- [IVR Software](https://www.getapp.com.au/directory/289/ivr/software)
- [Chatbot Software](https://www.getapp.com.au/directory/2795/chatbot/software)

## Alternatives

1. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1754 reviews)
2. [Gladly](https://www.getapp.com.au/software/106673/gladly) — 4.8/5 (139 reviews)
3. [inconnect](https://www.getapp.com.au/software/2057354/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews)
4. [Verloop](https://www.getapp.com.au/software/2032115/verloop) — 4.7/5 (10 reviews)
5. [Enterprise Bot](https://www.getapp.com.au/software/2054268/enterprise-bot) — 4.5/5 (10 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/131639/onlim)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/131639/onlim> |
| de-AT | <https://www.getapp.at/software/131639/onlim> |
| en | <https://www.getapp.com/customer-service-support-software/a/onlim/> |
| en-AE | <https://www.getapp.ae/software/131639/onlim> |
| en-AU | <https://www.getapp.com.au/software/131639/onlim> |
| en-CA | <https://www.getapp.ca/software/131639/onlim> |
| en-GB | <https://www.getapp.co.uk/software/131639/onlim> |
| en-IE | <https://www.getapp.ie/software/131639/onlim> |
| en-NZ | <https://www.getapp.co.nz/software/131639/onlim> |
| en-SG | <https://www.getapp.sg/software/131639/onlim> |
| en-ZA | <https://www.getapp.za.com/software/131639/onlim> |
| fr | <https://www.getapp.fr/software/131639/onlim> |
| fr-BE | <https://fr.getapp.be/software/131639/onlim> |
| fr-CA | <https://fr.getapp.ca/software/131639/onlim> |
| pt | <https://www.getapp.com.br/software/131639/onlim> |
| pt-PT | <https://www.getapp.pt/software/131639/onlim> |

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