---
description: Learn more about Onlim. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Onlim Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Onlim](/software/131639/onlim)

# Onlim

Canonical: https://www.getapp.com.au/software/131639/onlim

> Onlim is a conversational AI and live chat tool that helps businesses streamline processes related to intent management, automatic reasoning, knowledge generation, and more. It comes with predefined conversational templates for specific sectors such as tourism, energy suppliers, retailers, and more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Onlim
- **Founded**: 2015

## Commercial Context

- **Starting Price**: EUR 1,490.00
- **Pricing Details**: Pricing is tailored to individual requirements, usage, channels, integrations and scope of features.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, German
- **Available Countries**: Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, United States

## Features

- AI Copilot
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Escalation
- Automated Responses
- Autoresponders
- Canned Responses
- Chatbot
- Code-free Development
- Configurable Workflow
- Contextual Guidance
- Customisable Branding
- Dashboard
- Drag & Drop
- Feedback Management
- IVR
- Intent Recognition
- Interaction Tracking
- Key Performance Indicators

## Integrations (1 total)

- Meta for Business

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)
- [Chatbot Software](https://www.getapp.com.au/directory/2795/chatbot/software)
- [Virtual Assistant Software](https://www.getapp.com.au/directory/3844/virtual-assistant/software)

## Alternatives

1. [Inxide](https://www.getapp.com.au/software/2055586/inxide) — 4.6/5 (10 reviews)
2. [Enterprise Bot](https://www.getapp.com.au/software/2054268/enterprise-bot) — 4.5/5 (10 reviews)
3. [Ada](https://www.getapp.com.au/software/111973/ada) — 4.7/5 (15 reviews)
4. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1787 reviews)
5. [Gladly](https://www.getapp.com.au/software/106673/gladly) — 4.8/5 (139 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/131639/onlim)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/131639/onlim> |
| de-AT | <https://www.getapp.at/software/131639/onlim> |
| en | <https://www.getapp.com/customer-service-support-software/a/onlim/> |
| en-AE | <https://www.getapp.ae/software/131639/onlim> |
| en-AU | <https://www.getapp.com.au/software/131639/onlim> |
| en-CA | <https://www.getapp.ca/software/131639/onlim> |
| en-GB | <https://www.getapp.co.uk/software/131639/onlim> |
| en-IE | <https://www.getapp.ie/software/131639/onlim> |
| en-NZ | <https://www.getapp.co.nz/software/131639/onlim> |
| en-SG | <https://www.getapp.sg/software/131639/onlim> |
| en-ZA | <https://www.getapp.za.com/software/131639/onlim> |
| fr | <https://www.getapp.fr/software/131639/onlim> |
| fr-BE | <https://fr.getapp.be/software/131639/onlim> |
| fr-CA | <https://fr.getapp.ca/software/131639/onlim> |
| pt | <https://www.getapp.com.br/software/131639/onlim> |
| pt-PT | <https://www.getapp.pt/software/131639/onlim> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.com.au/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Onlim","description":"Onlim is a conversational AI and live chat platform that helps businesses in customer services, marketing, sales, and other sectors streamline processes related to intent management, automatic reasoning, knowledge generation, and more. It comes with predefined conversational modules and templates for specific sectors such as tourism, energy suppliers, financial services, retailers and more.\n \nOnlim utilizes data modeling and knowledge graphs to develop semantic models, allowing chatbots to answer specific and complex questions. It enables users to conduct conversation flow analytics to evaluate all content attributes, optimizing the chatbot’s self-learning ability. Managers and leaders can utilize the statistics dashboards to generate daily, weekly, or monthly overviews based on KPIs and user feedback and ratings. Plus, users can communicate via text/voice across multiple channels such as Facebook Messenger, Amazon Alexa, and Google Assistant, among other platforms.\n \nOnlim comes with an application programming interface (API), which allows businesses to integrate the system with several third-party solutions. It also allows businesses to embed live chat across multiple websites and create custom pop-up greeting messages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/352021cc-b125-46a4-9537-03d8ca1c3283.png","url":"https://www.getapp.com.au/software/131639/onlim","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/131639/onlim#software","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"1490","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/231/customer-service/software","@type":"ListItem"},{"name":"Onlim","position":3,"item":"/software/131639/onlim","@type":"ListItem"}],"@id":"https://www.getapp.com.au/software/131639/onlim#breadcrumblist"}]}
</script>