--- description: Learn more about Submeter Billing. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Submeter Billing Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Utility Billing Software](/directory/1015/utility-billing/software) > [Submeter Billing](/software/131227/submeter-billing) # Submeter Billing Canonical: https://www.getapp.com.au/software/131227/submeter-billing Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/131227/submeter-billing?page=2) > Submeter Billing lets building owners and property management teams streamline processes related to submeter reading and billing. It can be used with various existing utility meters for measuring water, electricity \& gas to automate invoice generation \& capture consumption details. > > Verdict: Rated **4.6/5** by 54 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 54 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Genea - **Location**: Irvine, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: USD 100.00 - **Pricing Details**: Contact Genea for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, Israel, United Kingdom, United States ## Features - Accounting - Activity Dashboard - Automatic Backup - Billing & Invoicing - Billing Rate Management - Customizable Reports - Electronic Payments - For Electricity - For Natural Gas - For Water - Historical Reporting - Meter Data Management - Metered Billing - Non-Metered Billing - Online Payments - Rate Management - Recurring/Subscription Billing - Reporting & Statistics - Self Service Portal - Transaction History ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Utility Billing Software](https://www.getapp.com.au/directory/1015/utility-billing/software) ## Related Categories - [Utility Billing Software](https://www.getapp.com.au/directory/1015/utility-billing/software) - [Utility Management Systems](https://www.getapp.com.au/directory/1253/utility-management-systems/software) ## Alternatives 1. [Rural Billing](https://www.getapp.com.au/software/2049062/rural-billing) — 4.9/5 (60 reviews) 2. [ExpenseLogic](https://www.getapp.com.au/software/2078015/expenselogic) — 4.8/5 (31 reviews) 3. [Heartland Payments+](https://www.getapp.com.au/software/2035467/heartland-payment-processing) — 4.3/5 (132 reviews) 4. [Zego](https://www.getapp.com.au/software/2047565/zego) — 4.5/5 (90 reviews) 5. [EnergyCAP](https://www.getapp.com.au/software/108973/energycap) — 4.7/5 (132 reviews) ## Reviews ### "Genea is Top Tier" — 5.0/5 > **Alexandria** | *9 May 2023* | Commercial Real Estate | Recommendation rating: 9.0/10 > > **Pros**: What I like most about Submeter Billing is Ease of use. > > **Cons**: There isn't anything I dislike about the submeter billing system. > > It's awesome\! ----- ### "Genea after hours- Park Place" — 5.0/5 > **John** | *19 February 2020* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Ease of use on a PC and cell phone. Good reporting platform > > **Cons**: At this point I do not have a con to report. Everything is very user friendly. > > Submeter billing has made it very simple not having to physically go to each meter to read them. The revenue generated has been great. ----- ### "Needs some minor work" — 3.0/5 > **James** | *12 November 2021* | Commercial Real Estate | Recommendation rating: 5.0/10 > > **Pros**: Always logged in and ready for use in the field, ease of selecting property and meter > > **Cons**: In app guidance for reporting meter read ( do I count the digits after the decimal, how do you read digital meters versus analog ) crew has misread meters by adding the digits after the decimal which has resulted in it appearing that the tenant had higher than expected water usage. Camera glitches and shows a green screen very often. ----- ### "Good" — 5.0/5 > **Julian** | *7 September 2023* | Real Estate | Recommendation rating: 7.0/10 > > **Pros**: It is good i like the product very much its helpful > > **Cons**: I cant see the statements something is wrong with the invoices ----- ### "Submeter billing product is good - the people behind it are better" — 5.0/5 > **Dave** | *22 April 2020* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: We each have two (2) multi-tenant buildings where the water and/or electric gets read and billed back each month. Using the Genea service saves between 1-1.5 hrs messing with excel worksheets, which allows me time to focus on other property issues. I have a monthly tickler to send Genea the most recent utility bills when they come in. After emailing that, I get back the tenant invoicing to be added to our system. I don't need to read meter photos, as our building tech enters the numbers into Genea’s system directly. However, the photos are available for auditing purposes, which is great. Although I like the speed and accuracy of the software, I appreciate even more the responsiveness and helpfulness of \[SENSITIVE CONTENT HIDDEN\] and the Genea team when they quickly correct minor issues that do occur. > > **Cons**: The setup process was seamless and the product has been simple for our team to use. One feature that would be useful would be a forecast of the next year's readings based on prior trends/seasonality that could be used during budget season. This may already be possible as it is our first year using Genea. > > Saving time on monthly tenant billbacks. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/131227/submeter-billing?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/131227/submeter-billing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data