--- description: Learn more about Process360 Live. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Process360 Live Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Simulation Software](/directory/146/simulation/software) > [Process360 Live](/software/131011/igrafx) # Process360 Live Canonical: https://www.getapp.com.au/software/131011/igrafx Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/131011/igrafx?page=2) > Turn process into advantage with iGrafx360 Live and drive true transformation. > > Verdict: Rated **4.7/5** by 36 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Process360 Live Process Modeling \& Analysis Process Mining Support for RPA \& Workflow Automation Process Compliance Customer Experience Risk Management Business \& IT Architecture Strategic Alignment \& Reporting ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 36 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: iGrafx - **Founded**: 1991 ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Pricing Details**: No two customers are the same. Please contact iGrafx and allow us to put together a customer quote based on your business needs. - **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) - **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Polish, Russian - **Available Countries**: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Singapore and 10 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Analysis - Alerts/Notifications - Approval Process Control - Archiving & Retention - Audit Management - Audit Trail - Business Process Automation - Business Process Control - Calendar Management - Change Management - Collaboration Tools - Commenting/Notes - Compliance Management - Compliance Tracking - Customer Journey Mapping - Customisable Branding ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Simulation Software](https://www.getapp.com.au/directory/146/simulation/software) ## Related Categories - [Simulation Software](https://www.getapp.com.au/directory/146/simulation/software) - [Compliance Software](https://www.getapp.com.au/directory/243/compliance/software) - [Risk Management Software](https://www.getapp.com.au/directory/246/risk-management/software) - [Business Process Management Software](https://www.getapp.com.au/directory/273/business-process-management-bpm/software) - [Workflow Management Software](https://www.getapp.com.au/directory/566/business-workflow/software) ## Alternatives 1. [Digital Integrated Management System](https://www.getapp.com.au/software/112603/enterprise-process-center-epc) — 4.8/5 (21 reviews) 2. [LogicGate Risk Cloud](https://www.getapp.com.au/software/103623/logicgate) — 4.7/5 (83 reviews) 3. [Aeneis](https://www.getapp.com.au/software/2041731/aeneis) — 4.5/5 (12 reviews) 4. [Ideagen Quality Management](https://www.getapp.com.au/software/104385/q-pulse) — 4.5/5 (178 reviews) 5. [Onspring](https://www.getapp.com.au/software/104157/onspring) — 4.8/5 (105 reviews) ## Reviews ### "Financial Services - Lean Coach" — 5.0/5 > **Chase** | *22 January 2019* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: I am able to create detailed process maps with several swimlanes. My client love the output and can easily update live during meetings. I also went to the OPEX conference and the iGrafx's team told me about their cloud service which I'm going to look into. > > **Cons**: At first, the interface is intimidating and has a learning curve, if you don't receive training. ----- ### "iGrafx Review - Govt User" — 5.0/5 > **DELISA** | *31 March 2020* | Government Administration | Recommendation rating: 9.0/10 > > **Pros**: Software is very intuitive to use and meets many needs within the one application. It is a great value for the amount of functionality we gain. > > **Cons**: The repository use can be a bit clunky on occasion. ----- ### "Basic stuff is easy to do in this app" — 4.0/5 > **Adesh** | *30 March 2020* | Government Administration | Recommendation rating: 7.0/10 > > **Pros**: Basic process diagramming (swim lanes) is relatively straightforward. Its easy enough to create and update these during team meetings. > > **Cons**: The more advanced stuff like shapes, phases, export etc is not that straightforward and requires training on the tool. > > Due to the less than straightforward UX for the advanced features, we have mostly used this for basic process diagramming. For that this is great but that is not the full value of the product. ----- ### "Wonderful software and stellar customer service" — 5.0/5 > **Verified Reviewer** | *21 December 2018* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, ability for process models to be more dynamic based on the information you can capture. > > **Cons**: When more users join the performance is impacted. > > Wonderful experience from contract to implementation. Great customer support and wonderful product. ----- ### "Amazing workflow diagrams\!" — 4.0/5 > **David** | *27 December 2018* | Higher Education | Recommendation rating: 9.0/10 > > **Pros**: As a student, I have been using IGrafx for a couple of years now. It makes creating diagrams and flow charts easy and clear to understand. The software helps me to organize my ideas and thoughts rspecially when I am working on my big school projects. Working with IGrafx is very easy and editing charts is straight forward. The app offers great variety of features and functionality. > > **Cons**: One things that i don't like mainly is when I am moving the flow charts it accidentally move the connecting lines within them which can cause some confusions. > > Great experience in creating models and diagrams to organize my projects. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/131011/igrafx?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/131011/igrafx) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data