---
description: Learn more about Symplast. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Symplast Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/56/electronic-medical-records/software) > [Symplast](/software/130535/symplast)

# Symplast

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> Symplast is a cloud-based EMR solution that helps medical institutions manage patient information, appointments, point-of-sale operations, and more. Physicians can conduct virtual consultations \& follow-ups, as well as share images, videos, laboratory documents or invoices with patients.
> 
> Verdict: Rated **4.0/5** by 25 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 25 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Symplast
- **Location**: Plantation, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: USD 300.00
- **Pricing Details**: Contact Symplast for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Approval Process Control
- Before & After Pictures
- Billing & Invoicing
- Charting
- Claims Management
- Compliance Management
- Customizable Templates
- Data Import/Export
- Decision Support Systems
- Digital Signature
- Document Storage
- Drug Reference Database
- E-Prescribing
- Electronic Payments
- Electronic Signature
- Email Marketing
- Forms Management

## Integrations (1 total)

- Podium

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Electronic Medical Records Software](https://www.getapp.com.au/directory/56/electronic-medical-records/software)

## Related Categories

- [Electronic Medical Records Software](https://www.getapp.com.au/directory/56/electronic-medical-records/software)
- [Plastic Surgery Software](https://www.getapp.com.au/directory/1519/plastic-surgery/software)
- [Patient Scheduling Software](https://www.getapp.com.au/directory/3825/patient-scheduling/software)

## Alternatives

1. [RXNT](https://www.getapp.com.au/software/130823/rxnt) — 4.3/5 (495 reviews)
2. [Jane](https://www.getapp.com.au/software/122271/jane-app) — 4.8/5 (494 reviews)
3. [Tebra](https://www.getapp.com.au/software/102859/tebra) — 3.9/5 (1360 reviews)
4. [NextGen Office](https://www.getapp.com.au/software/107213/nextgen-ambulatory-ehr) — 4.0/5 (1278 reviews)
5. [Nexus EHR](https://www.getapp.com.au/software/114043/nexus-clinical) — 4.5/5 (32 reviews)

## Reviews

### "Innovation is happening at Symplast" — 4.0/5

> **John M** | *20 April 2019* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Best UI on the market.
Great for patient engagement.
Built for mobility.
Robust media manager.
Video capabilities for documentation, consent, and patient education. 
Company is very willing to build interfaces with other apps. 
Uses voice recognition.
Makes my documentation easier, gives me more face time with my patients. 
Did I mention mobile?
> 
> **Cons**: I gave “Overall” and “Features” 1 star off, as there are some feature gaps, but the company has been releasing updates and adding features at a fairly quick pace.  For example, e-prescribing is now available and a new financial module just came out, but I don’t have enough experience with them yet to comment.
Still needs electronic insurance billing and ASC module, but they are in development and coming.
> 
> I’m not sure exactly what caused rep to have the experience she describes, but Symplast, in my opinion, represents the future of digital patient engagement and personal electronic health records. Better yet, they are not like most of the vendors out there that nickel and dime you for every single little feature and module, and then have the audacity to hold your data hostage if you ever decide to leave\!
This is a product that is useful now, well-priced, and rich with innovation.  No regrets.
And great on mobile devices\!

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### "It gets the job done but leaves a lot to be desired" — 4.0/5

> **Rod** | *25 August 2022* | Medical Practice | Recommendation rating: 5.0/10
> 
> **Pros**: The interface is clean and straightforward.
> 
> **Cons**: The company is CONSTANTLY releasing microupdates--which isn't necessarily a bad thing, until they affect the basic operation of the program. They recently changed the way media is organized. If you don't care for its default setting (and I don't\!), the app doesn't remember any changes (even in the same session\!) and there's no way to change it. 
I use Word to modify templates and when using copy/paste to move to the app, it forces formatting changes which require tedious, redundant editing--even when stripping out any fancy formatting from Word.
When documenting for prior days' visits, the app takes you back to the current day schedule by default--logically, it should remain on the last selected date. There's already a button for returning to the current day, which should suffice. 
Dosespot is very disappointing for eRx. It should permit changing script dates in a batch since office staff often forget to tell us there are new approvals. You can change pharmacies for a batch, though. Having to change the active date on a half dozen scripts is the definition of tedium.
> 
> Symplast is a daily frustration for our practice. While overall it has a logical arrangement, it has MANY features with illogical implementation. While support is responsive, I would much rather not have to constantly contact them when they decide arbitrarily to "update" basic app functions which render them useless. I wonder if they have ever observed their users in the field using it.

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### "ZERO stars" — 1.0/5

> **Sarah** | *17 October 2023* | Medical Practice | Recommendation rating: 0.0/10
> 
> **Pros**: They have a media file for each patient and side by photos can be used easily.
> 
> **Cons**: VERY EXPENSIVE. Not user friendly. Communicating with someone to get help was difficult. Couldn't figure out how to create a package or use treatments from a package. When it was time to leave, they are not reliable or responsive to getting my data exported to me. Extremely difficult. I still don't have my data after being promised I would have it 4 days ago.
> 
> Difficult system and difficult support. Do not get.

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### "Symplast User for years" — 4.0/5

> **Joanne** | *23 September 2021* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: The biggest pluses are it is MAC based and it is 100% mobile.  It is fairly easy to use.
> 
> **Cons**: I wish there was a wait list\!  Because they are constantly updating their software, glitches happen on a regular basis, however, they are pretty on top of that and gets the bugs worked out fairly quickly.
> 
> I am happy with it overall, and I feel it's better than any of the other software systems we have used in the past.  We have been working with them for years now and am happy with the customer service and attentiveness we receive from them.

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### "Symplast does it job\!" — 4.0/5

> **Denise** | *16 January 2023* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of scheduling. Ease of charting (Face Sheets), Sending RX through App, eSign and eFile consents
> 
> **Cons**: Updates are too frequent, Consents require Symplast tech team to customize - I would prefer to manage that process

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## Links

- [View on GetApp](https://www.getapp.com.au/software/130535/symplast)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/symplast/> |
| en-AE | <https://www.getapp.ae/software/130535/symplast> |
| en-AU | <https://www.getapp.com.au/software/130535/symplast> |
| en-CA | <https://www.getapp.ca/software/130535/symplast> |
| en-GB | <https://www.getapp.co.uk/software/130535/symplast> |
| en-IE | <https://www.getapp.ie/software/130535/symplast> |
| en-NZ | <https://www.getapp.co.nz/software/130535/symplast> |
| en-SG | <https://www.getapp.sg/software/130535/symplast> |
| en-ZA | <https://www.getapp.za.com/software/130535/symplast> |

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