Kandji

Apple device management (MDM) for macOS, iOS, iPadOS, tvOS

About Kandji

Kandji is an MDM solution for IT teams at businesses that run on Apple.

We work with Apple Business Manager to automate device deployment so new employees can use pre-configured devices right out of the box.

The only MDM with a pre-built library of 150+ automations, take advantage of features like automated patching, compliance templates, and the industry's first macOS agent that auto-remediates, even when devices are offline.

Save time with 1-click configurations for Mac, iPhone, iPad, and Apple TV.

Pricing starting from:

USD 399.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Kandji

- Zero-touch deployment: Kandji works with Apple Business Manager, formerly the Device Enrollment Program (DEP), to automate device deployment so your employees can use their devices right out of the box without a visit to IT.

- Application management: Save time with automated patching by choosing from Kandji’s library of Auto Apps. You can also sync App Store apps from Apple Business Manager, upload and deploy custom apps, or even block unwanted software.

- Limitless configurations: Choose from the largest library of configuration settings to customize the way your organization uses everything from Wi-Fi profiles to email accounts to custom scripts.

- One-click compliance: With Kandji, compliance is never an afterthought. As the only MDM with a pre-built library of security controls (over 150 and growing), Kandji includes the industry’s first macOS compliance framework that automatically enforces and remediates issues, even when your devices are offline.

Business size

S M L

Deployment

  • Cloud-based
  • On-premises

Markets

Australia, Canada, Germany, France, United Kingdom, Ireland, United States

Supported Languages

English

Pricing starting from:

USD 399.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Kandji Software - 1
Kandji Software - Automated deployment (DEP)
Kandji Software - App Store & custom apps, automated patching
Kandji Software - 150+ pre-built controls
Kandji Software - Managed macOS upgrades
Kandji Software - 1-click compliance templates
View 8 more
Kandji video
Kandji video
Kandji Software - 1
Kandji Software - Automated deployment (DEP)
Kandji Software - App Store & custom apps, automated patching
Kandji Software - 150+ pre-built controls
Kandji Software - Managed macOS upgrades
Kandji Software - 1-click compliance templates

Features

Total features of Kandji: 55

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • App Management
  • Application Management
  • Application Security
  • Approval Process Control
  • Asset Tracking
  • Automatic Patch Deployment
  • Automatic Scans
  • Automatic User/Device Recognition
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Customization
  • Data Management
  • Deployment Management
  • Device Management
  • Encryption
  • Endpoint Management
  • Enrollments/Onboarding
  • IT Asset Management
  • IT Reporting
  • Inventory Management
  • Issue Auditing
  • Maintenance Management
  • Mobile Access
  • Mobile Device Management
  • Multiple User Accounts
  • Offline Access
  • Patch Management
  • Policy Management
  • Process/Workflow Automation
  • Procurement Management
  • Real Time Notifications
  • Real-time Alerts
  • Remediation Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting/Analytics
  • Secure Login
  • Security Auditing
  • Security Management
  • Self Service Portal
  • Software Management
  • Status Tracking
  • Synchronization Scheduling
  • Third Party Integrations
  • Usage Tracking/Analytics
  • User Management
  • Vulnerability Scanning
  • Workflow Management

Alternatives

Jamf Pro

4.7
#1 Alternative to Kandji
Jamf Pro is a comprehensive mobile device management tool for IT pros to manage, deploy and secure their Macs, iPads,...

Mosyle Business

4.7
#2 Alternative to Kandji
Mosyle Business, designed for Apple products, is a mobile device management software that helps businesses protect...

Fleetsmith

4.6
#3 Alternative to Kandji
Fleetsmith is a cloud-based mobile device management solution designed to help small to midsize enterprises automate...

Hexnode UEM

4.7
#4 Alternative to Kandji
Hexnode MDM is an enterprise-level unified endpoint management solution for managing BYOD , apps, devices and security.

Reviews

Overall rating

4.9 /5
(58)
Value for Money
4.8/5
Features
4.6/5
Ease of Use
4.9/5
Customer Support
5.0/5

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Showing 5 reviews of 58
Jason
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best Mac management solution

Reviewed on 07/07/2020

I have a fleet of 35 Macs used by developers, designers, QA and administrative staff at our custom...

I have a fleet of 35 Macs used by developers, designers, QA and administrative staff at our custom software development company. My users are very savvy and self-supporting, but we needed to be able to certify to our clients that our endpoints were secure: storage encryption enabled, software up-to-date, and common vectors for attacks closed up. Kandji lets me enforce and monitor those things and many other best practices that save us from downtime, which costs billable hours. Their support has been phenomenal, even going so far as to give me recommendations when I ask about their experiences with antivirus, Wi-Fi management, and the like.

Pros

I love their common-sense approach to everything. Their solutions feel less hacky than other providers I tried and they seem to be very in-tune with Apple. They clearly spent a decade or more managing Macs the hard way so they know how to make it easy for me, an operations person who wears many hats.

Cons

I just have one feature request, and that's for Blueprints to be able to inherit from one another. Right now all you can do is copy. They're considering implementing it, which I imagine isn't trivial.

Alternatives Considered

Hexnode UEM, Cisco Meraki, Jamf Pro, Fleetsmith and SimpleMDM

Reasons for Choosing Kandji

Rippling's hardware management was too simple and too brittle. We weren't using Rippling's payroll or HR functions, so it made sense to switch to a solution tailor-made for Mac management.

Switched From

Rippling

Reasons for Switching to Kandji

During my free trial, everything just made sense, the help documentation was thorough, and when it wasn't sufficient, support staff were extremely helpful and stuck with me until I had a solution.
Jacob
Overall rating
  • Industry: Computer Software
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My favorite MDM

Reviewed on 27/07/2022

I am 1 person administering about 200 users, give or take. I have used other MDMs, and most of them...

I am 1 person administering about 200 users, give or take. I have used other MDMs, and most of them either overload you with policy configuration mechanisms or make finding things like activation lock passcodes an arcane endeavor.
When tied to ABM and properly configured with Liftoff, my onboarding looks like this:
I open a Macbook fresh from Apple. I connect it manually to wi-fi. I watch. It's that easy.
Sometimes, maybe, a few seconds later, I log in to the auto admin profile. It runs some more parameters; maybe I'll run 'sudo kandji run' to watch. I create the new user. I shut it down and take it to FedEx.
That's it. Entire applications, like Adobe Creative Cloud or Slack, start installing if I will it. If I toggle a blueprint change, suddenly they're getting Docker and VSCode. The glory is that I don't even *have* to touch it - I could ship the laptop straight to my user and still be able to administer it. Kandji has even taken the panic response of "what if I need a laptop RIGHT NOW" away, because I can just direct a user to my organization's enrollment page after the fact and take it back over. I cannot imagine being 1 user servicing 200 and still using FileWave or Mosyle, plain and simple.

Pros

I was shown the Kandji admin panel on my first day, having only seen the name in passing before, and was more or less told to just figure it out. I've opened my share of support tickets, but Kandji is so well organized as a tool that it's not scary at all to learn how to use. It has made plenty of my breakfix tickets take seconds to resolve, and where access control used to be a headache, it's made a no-brainer by Kandji.

Cons

More a ding against Apple than Kandji, but in my experience, simultaneous app installation from Self Service doesn't seem to work - say you're waiting for xcode to install. You know it's ~14GB, but it's been stuck at 98.05% for two hours, so you're like, "okay, I'll just grab Chrome or something in the meantime," but you can't, because you started xcode first.

Alternatives Considered

Jamf Pro

Reasons for Choosing Kandji

Purchase was made before I started

Switched From

FileWave

Reasons for Switching to Kandji

Pricing, culture, new-ness, ease of implementation
Chris
Overall rating
  • Industry: Investment Management
  • Company size: 501-1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Kandji

Reviewed on 29/07/2022

Pros

Like the automatic patching features, but the ability to enforce updates sooner, such as immediately when it comes to security patches would be great.

Cons

Cannot deploy specific software for 1-10 users without having to create an entire new blueprint and this can get out of control very quickly.

Manuela
Overall rating
  • Industry: Computer Software
  • Company size: 201-500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Kandji - Making Mac Device Management Easy!

Reviewed on 28/07/2022

I've had a really amazing experience. I actually reached out to Kandji about 6 months before I...

I've had a really amazing experience. I actually reached out to Kandji about 6 months before I purchased the product as I was building the business case and my Sales Support Member was checking in with in the right increments, when I finally did pull the trigger he didn't even mention how long it took me to purchase (I also 90% of the time responded to his emails and updated him on whats going on). I went on the trail and had calls with sales and a support engineer to answer any questions I wasn't able to find answers for, look at my space and give me feedback and suggestions. I would recommend coming to those meetings prepared so you can get the most out them. With in a month the space was set up and I had a warm hand off to my Customer Success Manager, we had a call and they also looked at my space and when I asked "Now how would you suggest I get 200 people to enrol this on their machines" they shared how other customers do this and I felt really set up. I get regular check ins from my CSM, and the support team continues to be a great help. 5 Star review.

Pros

I love how easy it is to use and understand. To make changes is a breeze and their support team is TOP NOTCH. I've always gotten quick, personable & knowledgeable support. I like that the software is similar in how you would use as Mac - very intuitive and the interface is so beautifully simplistic.

Cons

There isn't anything that really bothers me. I've had some challenges for sure, but when I reach out to support they always find the answer, even if they don't have the answer in the chat they get back to me via email in a reasonable amount of time based on the urgency of the issue.

Reasons for Switching to Kandji

Looking at the other managers, I found their interface to have "outdated" language. What I mean is you know when you have a multipul choice quiz, and the answers/ questions are phrased in way that is meant to confuse that - thats what I mean about "outdated" language. IT doesn't need to be complicated, and we should be able to move with the times and make the language simple for everyone to be able to understand. Navigating Kanji was also the easiest - just the right amount of menus. When I think about expanding IT, I'm confident I can hire someone who has NO experience using a device manager and they will be able to lean Kandji very quickly.
Majdi
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Incredible product!

Reviewed on 11/07/2022

Pros

Kandji makes it incredibly easy to manage Apple products from the easy-to-use interface, easy-to-use Auto-Apps, to the amazing support team. I can go on and on about how incredible the customer service is at Kandji. They are always willing to help us with any questions we may have, no matter how small the issue is. They are incredibly attentive and are always ready to help. 10/10 experience. From the first demo we received, the team at Kandji was on top of their game and were on the call to listen to our requirements in an MDM and show us what they have to offer. Throughout our demo period, they were there to support us to make sure that our team was ready to utilize the platform to its fullest. One of the main reasons that we chose Kandji was because of the incredibly good-looking UI. And, although some products look pretty but have nothing going on under the hood, Kandji is nothing like that. Kandji looks amazing and works, it just works. They have taken the Apple MDM solution and have made it simple and user-friendly with Mac Admins in mind without compromising on any functionality that might be needed. Amazing product!

Cons

Nothing. Our experience with Kandji has been nothing but the best.

Alternatives Considered

Jamf Pro

Reasons for Switching to Kandji

The Kandji team was so amazing at explaining the product and offering us all the support we needed to implement the software. The pricing was also much better than the competition and the UI is a lot less complicated.
Showing 5 reviews of 58 Read all reviews

Kandji FAQs

Below are some frequently asked questions for Kandji.

Kandji offers the following pricing plans:

  • Starting from: USD 399.00/month
  • Pricing model: Subscription
  • Free Trial: Available

All plans are billed annually with no setup or support fees. • Up to 100 devices - $399/month • Up to 200 devices - $799/month • Up to 300 devices - $1,199/month • Up to 400 devices - $1,599/month • Up to 500 devices - $1,999/month • Up to 750 devices - $2,699/month

Kandji has the following typical customers:

11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Kandji supports the following languages:

English

Kandji supports the following devices:

iPhone (Mobile), iPad (Mobile)

Kandji integrates with the following applications:

Google Workspace, Microsoft 365, Slack, User.com

Kandji offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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