About ChilliDB

ChilliDB is a cloud-based customer relationship management solution designed to help Australian semi-government authorities, nonprofit organizations, associations, and councils automate processes related to client administration, membership renewal, event planning, service delivery, professional development, and needs assessment.

Key features of ChilliDB include email marketing, interaction tracking, marketing automation integration, document storage, referral tracking, segmentation, and workflow management. The solution assists health services with activity tracking, communication, commissioning, data collection, form building, and security. Community services can use the system to collect and store various information, such as details about carers and referrers, consent, interpreters, and next of kin.

ChilliDB records interactions and communications with clients, as well as contacts, letting teams modify data captured within Notes using custom fields based on projects, programs, and service delivery requirements. Users can include file attachments, assign roles to team members, and restrict viewing of sensitive documents on Notes.

ChilliDB comes with templates, which can be customized with plain text and HTML content, helping organizations send messages that correspond to the recipient’s preferences. The case management module offers system advocacy, planning, and reporting, enabling managers to streamline service delivery processes.

Pricing starting from:


  • Free Version
  • Free Trial
  • Subscription

Key benefits of ChilliDB

- Engage clients and stakeholders effortlessly
- Deliver Better Outcomes from Programs / Services
- Improve efficiency and productivity
- Australian Hosted, secure & accessible anywhere
- Single Source of Truth
- Report More Accurately
- Free support including access to our Help Desk and Help Centre
- Integrate with your Website in less that 30min
- Risk free 30 day cancellation


Business size



Australia, New Zealand

Supported Languages


Pricing starting from:


  • Free Version
  • Free Trial
  • Subscription


ChilliDB Software - ChilliDB comprehensive reporting
ChilliDB Software - ChilliDB survey creation
ChilliDB Software - ChilliDB client management
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ChilliDB video
ChilliDB Software - ChilliDB comprehensive reporting ChilliDB Software - ChilliDB survey creation ChilliDB Software - ChilliDB client management


Total features of ChilliDB: 42

  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Management
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Email Management
  • Email Marketing
  • Email Templates
  • Event Management
  • Fundraising Management
  • Interaction Tracking
  • Marketing Automation
  • Member Database
  • Membership Management
  • Mobile Access
  • Real Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Segmentation
  • Summary Reports
  • Task Management
  • Third Party Integrations
  • Website Integration
  • Workflow Management



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Overall rating

5 /5
Value for Money
Ease of Use
Customer Support

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Showing 1 review
Dina M. Dina M.
Overall rating
  • Industry: Medical Practice
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Working with the chilli Team

Reviewed on 28/02/2020

Great experience!

Great experience!


Liaising with the CHilliDB team. Easy to work with!


n/a Didn't have any issues but maybe the advanced filters

ChilliDB FAQs

Below are some frequently asked questions for ChilliDB.

ChilliDB offers the following pricing plans:

  • Starting from: $22.00/month View Pricing Plans
  • Pricing model: Subscription
  • Free Trial: Available

ChilliDB Essential: $22/user/month ChilliDB Premium: $37/user/month ChilliDB Enterprise: Contact Polymorphic Solutions for pricing details.

ChilliDB has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

ChilliDB supports the following languages:


ChilliDB supports the following devices:

ChilliDB integrates with the following applications:

Mailchimp, Microsoft Outlook, Xero

ChilliDB offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

See all software categories found for ChilliDB.