Console Cloud

4.4 (42)
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Property and accounting management solution

About Console Cloud

Console Cloud is a property management solution designed to help property owners and real estate businesses streamline property management processes, document storage, task scheduling, inspections, communication, and more. The system automatically generates timelines for tenants, owners, and properties, allowing managers to view communication histories, transactions, notes, arrears, and maintenance details.

Console Cloud includes a property management portal, which lets users handle compliance workflows, tenant onboarding and lease renewals, as well as send reminders for pending payments. The platform offers numerous features, such as email and SMS notifications, customizable templates, self-service portals, maintenance logs, time stamps, role-based permissions, data migration, and more. The creditor management module includes drag-and-drop capabilities, allowing managers to generate invoices for tenants or owners and store payment records for future reference.

Console Cloud’s built-in accounting functionality allows administrators to create rent receipts, generate invoices with taxes, and add custom charges for ad-hoc services using fee scheduling tools. Reporting functionality provides users with insight into cash books, reconciliation statements, and bond listings to facilitate compliance audits.


Images

Console Cloud Software - Console Cloud Dashboard
Console Cloud Software - Properties List Page
Console Cloud Software - Property Page
Console Cloud Software - Property Timeline
Console Cloud Software - Automated Arrears Workflow
Console Cloud Software - Lease Renewals Workflow
Console Cloud Software - Analytics Dashboard
Console Cloud Software - Audit Trail
Console Cloud Software - Custom Communications Templates
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Console Cloud video
Console Cloud Software - Console Cloud Dashboard
Console Cloud Software - Properties List Page
Console Cloud Software - Property Page
Console Cloud Software - Property Timeline
Console Cloud Software - Automated Arrears Workflow
Console Cloud Software - Lease Renewals Workflow
Console Cloud Software - Analytics Dashboard
Console Cloud Software - Audit Trail
Console Cloud Software - Custom Communications Templates

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GBP 2,000.00
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Reviews

Overall rating

4.4 /5
(42)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.5/5
Customer Support
4.5/5

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Showing 5 reviews of 42
Stef
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Console Cloud

Reviewed on 19/08/2020

Pros

Console cloud is an user friendly cloud based program that all my staff members use without issue. I like the fact that I can login outside of the office and get quick answers or complete necessary work like owner disbursements or end of month close, without having to come into the office or contact my administrators to complete duties for me. The team are constantly upgrading and tweaking changes to the system and processes to make things easier and more time efficient.

The development team were also very efficient during the times of covid to make adjustments to the program to accommodate no in home routines and whilst others may have had to subscribe to other programs; console created an update allowing tenants to complete virtual inspections directly from the app

Cons

There honestly isn't anything that I like least about the program. Little tweaks here and there I could recommend, but nothing that I would state I don't like.

Response from Console Australia

Thanks so much for your glowing review, Stef. We are so glad that you and your staff find Console Cloud user friendly.

Tim
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Life is good

Reviewed on 23/07/2020

The software is excellent and provides great functionality.
Easy to use, regular enhancements. And...

The software is excellent and provides great functionality.
Easy to use, regular enhancements. And the support is exceptional.

Pros

Mate. It is so intuitive and easy to use.

Cons

There’s nothing I don’t like. So I can’t answer this

Response from Console Australia

Thank you so much for taking the time to leave a review, Tim. We are so glad to hear that you love Console Cloud as much as we do!

Gemma
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Don't purchase this software!

Reviewed on 16/09/2021

Appalling. Worst customer service I have ever encountered, non-existent technical support, data...

Appalling. Worst customer service I have ever encountered, non-existent technical support, data migration was so poor we had to delete the platform altogether and revert back to the Console Gateway system. Even after that happened Cloud still generated an incorrect invoice run to all our tenants causing chaos and confusion. DO NOT PURCHASE THIS SOFTWARE!!

Pros

Within the very brief trial period it appeared the functionality would have advantages over the Gateway system - it didn't. There is nothing I like about this software.

Cons

I don't even know where to start. The migration performed by Console was an absolute mess. We lost much of our data, our trust reflected incorrect balances across our owners and creditor accounts, we lost all our building structure set-ups. Our databases were not functional after the migration and Console support was non-existent. Our "On-boarding Specialist" had very little knowledge, would take hours to return our pleas for assistance and wouldn't even provide a contact phone number. He answered none of our questions and offered no assistance of data entry help to re-enter all the missing tenant charges he assured us would carry over. I asked for management to contact me to escalate our issues but still a week later nobody has contacted me. We ended up having to ask them to delete the platform altogether and revert back to Gateway - which then involved all our own data entry to ensure the transactions performed in Cloud were up to date in our old system. The whole process was an absolute joke, terribly unprofessional, zero support and a complete waste of time.

Susan
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Best Property Management Software on the Market

Reviewed on 23/07/2020

I have been part of the Console Cloud experience right from the beginning as one of their beta...

I have been part of the Console Cloud experience right from the beginning as one of their beta testing sites. The experience as been absolutely amazing to contribute ideas and suggestions to help them create a program that is truly designed for property management to streamline repetitive tasks, increase efficiency and provide a far better service to our clients. The support from the Cloud team is consistently outstanding.

Pros

The workflows make keeping track of each property at any given point accurately recorded. Cloud has streamlined the repetitive steps of property management by integrating with other software programs which saves an incredible amount of time. It is so user friendly, easy to learn and new features are being regularly released. I couldn't look after my Properties, Landlords and Tenants to such a high standard without Console Cloud backing me up.

Cons

I would love to have the ability to attach a photo of my Landlords and Tenants to their file. This would give a much more personal connection to enhance a more positive experience of our property management style. I do miss having the selection tool bar fixed to the left hand side of the screen for ease of moving from one application to another.

Response from Console Australia

Thank you so much for taking the time to leave a review, Susan. Were so glad to hear that your experience with Console Cloud has been so positive.

Rebecca
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My Console Cloud Experience

Reviewed on 20/11/2020

Pros

The system is very easy to use with information provided in a logical format, and updates/improvements are happening constantly. I like that as a user, I am able to submit an idea on a forum (Cloud Feedback) where other Property Managers and users can see my suggestion and add comments on how it would also improve their experience. It is great to be able to see others have the same idea or have thought of something that will make my life as a Property Manager easier. The developers are able to see why we are requesting certain things and can how popular a slight change would be. I really feel as the end users, we are being heard.

Cons

Improvements on filtering information would be about it however I'm pretty sure there are plans to improve the requirements here anyway.

Response from Console Australia

Thanks so much for your review Rebecca - thanks for participating in our user feedback, and yes a lot of your suggestions are in the works - stay tuned.

Showing 5 reviews of 42 Read all reviews

Console Cloud FAQs

Below are some frequently asked questions for Console Cloud.

Console Cloud offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Console Cloud (Accelerate Starter Plan): AU$99.00 Contact Console for custom plans. All pricing excludes GST.

Console Cloud has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Console Cloud supports the following languages:

English

Console Cloud supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Console Cloud integrates with the following applications:

Agentbox, InspectRealEstate

Console Cloud offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Console Cloud.