---
description: Learn more about WorkHQ Platform. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: WorkHQ Platform Reviews, Cost & Features | GetApp Australia 2026
---

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# WorkHQ Platform

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> SS\&amp;C Blue Prism WorkHQ is an agentic automation platform that orchestrates AI agents, digital workers, APIs and people in one governed environment.
> 
> Verdict: Rated **4.4/5** by 27 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of WorkHQ Platform

WorkHQ delivers value across the organization, including:&#10;&#10;- Transformation leaders driving automation and AI adoption&#10;- Operations teams improving efficiency and resilience&#10;- Automation and Center of Excellence (CoE) teams expanding capabilities&#10;- IT and compliance leaders ensuring governance and control at scale&#10;&#10;WorkHQ helps enterprises operationalize AI safely with full agentic workflow control, coordinating people, agents and digital workers in one place. SS\&amp;C runs the platform across its own business, with more than 4,000 digital workers and over 50 AI agents in production, processing times down by up to 95% in key workflows and more than $200 million in savings. Alberta Health Services has automated the equivalent of more than 250 years of work. Trygg-Hansa reduced the time to process fast-tracked insurance claims by 95%.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 27 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Blue Prism
- **Location**: London, UK

## Commercial Context

- **Pricing Details**: Contact Blue Prism for pricing details.
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: Chinese, English, French, German, Japanese, Portuguese, Spanish
- **Available Countries**: Andorra, Angola, Australia, Austria, Bahrain, Belgium, Brazil, Canada, Chile, China, Colombia, Cyprus, Denmark, Egypt, Estonia, Finland, France, Germany, Hong Kong SAR China, India and 31 more

## Features

- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Attended Automation
- Audit Management
- Audit Trail
- Business Process Automation
- Business Process Control
- Code-free Development
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Customisable Branding
- Customisable Dashboard

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Text Mining Software](https://www.getapp.com.au/directory/1161/text-mining/software)

## Related Categories

- [Text Mining Software](https://www.getapp.com.au/directory/1161/text-mining/software)
- [OCR Software](https://www.getapp.com.au/directory/1571/ocr/software)
- [RPA Software](https://www.getapp.com.au/directory/1651/robotic-process-automation/software)
- [Business Process Management Software](https://www.getapp.com.au/directory/273/business-process-management-bpm/software)
- [Workflow Management Software](https://www.getapp.com.au/directory/566/business-workflow/software)

## Alternatives

1. [Microsoft Power Automate](https://www.getapp.com.au/software/112833/microsoft-power-automate) — 4.4/5 (239 reviews)
2. [UiPath](https://www.getapp.com.au/software/121647/uipath-robotic-process-automation) — 4.6/5 (723 reviews)
3. [Automation Anywhere](https://www.getapp.com.au/software/129111/web-data-extraction) — 4.4/5 (195 reviews)
4. [BizteX robop](https://www.getapp.com.au/software/2071962/biztex-robop) — 4.3/5 (12 reviews)
5. [ElectroNeek Platform](https://www.getapp.com.au/software/126943/electroneek) — 4.6/5 (26 reviews)

## Reviews

### "Brief about Blue Prism Tool" — 4.0/5

> **suraj** | *28 June 2021* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Blue prism stands out in two things from other RPA tools in the automation market. Namely&#10;a) Security - Having windows control room is much safe than having web based control room/ orchestrator.&#10;&#10;b) Work Queues:- Best queue functionality and volume handelling. &#10;&#10;Apart from this its much easier to setup this tool from infrastructure point of view.
> 
> **Cons**: OCR and image readings needs to be enganced more.
> 
> Its a great tool especially if customer is from banking or insurance background. As it has the best security in rpa market.

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### "Super-power of Productivity with SS\&C Blue Prism" — 5.0/5

> **Manish** | *1 February 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: I liked how Blue Prism is so reliable and structured. The processes built in this software run as expected. The tool is easy to use as well for large automations in enterprise environments.
> 
> **Cons**: The learning curve of Blue Prism tool for new developers can be steep. Newer RPA tools have better user experience as compared to Blue Prism and that should change. The UX should be updated.
> 
> My overall experience have been comfortable with the Blue Prism. I have really found Blue Prism support and knowledge articles helpful in my development career during my work for some major customers.

-----

### "Most adopted RPA software" — 3.0/5

> **Daniel** | *12 December 2019* | Information Technology & Services | Recommendation rating: 6.0/10
> 
> **Pros**: A lot of support by forums and community. Good overall view about process and object.
> 
> **Cons**: Not very good application modeller, very difficult to use Surface Automation image recognition.

-----

### "Most Reliable RPA Tool in Market with a Low-code, no-code approach to Autmation." — 5.0/5

> **Verified Reviewer** | *29 May 2021* | Financial Services | Recommendation rating: 7.0/10
> 
> **Pros**: Things I liked the most are : &#10;- Very reliable and secure. My organisation is satisfied with sharing it's data with Blueprism.&#10;- Simple and easy to learn and use. A low-code, no-code approach to Automation is awesome\!&#10;- Probably the best RPA tool in market for Very Complex Process Automations.
> 
> **Cons**: Things I liked least are : &#10;- It is very costly and can only be bought and used by Rich Organisations.&#10;- It is not very feature-rich in terms of Intelligent Services. However, other third-party services are there but they are paid which again adds to the overall cost of the tool.&#10;- While doing development you can't edit an object while debugging. One of the most demanded feature from developers and they still haven't taken any action.
> 
> I loved Blueprism from the very first day. I liked the concept of Automating redundant and mundane day-to-day tasks. I have now completed around 20+ small and big organisational projects and deployed 50+ bots. This reflects how suitable Blueprism is for very complex and heavy process Automation.&#10;It's UI is very rich and user friendly which I like the most, anyone with zero programming experience will face no difficulty in getting to know the knitty gritty of the tool and should be good to go within a month at max\!&#10;&#10;Overall a great tool with high levels of reliablity and trust from Big Organizations across the world.

-----

### "Blue Prism should be your choice for Backend Office Automation which needs customised programming" — 4.0/5

> **Abhishek** | *6 May 2021* | Oil & Energy | Recommendation rating: 7.0/10
> 
> **Pros**: The Best part is the backend Automation capability, we have used it for Finance Processes, and it worked really well- Scalability is no challenge at all \&amp; our process flow needed customization which is readily available in the Interface with .NET integration. Integration with multiple application is also good and overall works well for some legacy applications.
> 
> **Cons**: Well the worst part is the Training + License cost which is a known problem in RPA community- even the resource availability is a challenge if you are looking for Certified resource (high training cost). Secondly - At the programming level exception handling and debugging is a great challenge - complete code needs to be debugged to look out for exact problem area (product architecture is like that)
> 
> Overall experience was ok - we have used Blue Prism for a specific Use Case within finance domain and worked well for us - may be because processed were quite streamlined and exceptions generated were less, but I will say may not be the case with everyone. So make a choice based on our needs and customization required.

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