Loom

4.7 (470)
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Video making solution facilitating workplace communication

About Loom

Loom is a video making solution designed to help businesses facilitate workplace communication through video or screen recording capabilities. It allows users to utilize the web interface to capture screens or record front-facing camera videos and share them via a link with stakeholders.

Key features of Loom include online video sharing, customizable branding, encryption, collaboration, commenting, and animation previews. Designed for engineering, sales, customer success, leadership, and customer support teams, Loom allows users to duplicate or trim video copies, send personalized videos, and receive notifications for every view. Plus, it allows teams to enable "do not disturb" mode whilst recording on Mac devices, in order to avoid unnecessary interruptions.

Loom can either be deployed on-premise or hosted in the cloud. It enables teams to gather content in a library and share specific videos with groups of people by creating public folders or providing limited access using password protection. It facilitates integration with Gmail, Zendesk, Slack, Embedly and more.

Pricing starting from:

USD 12.50/month

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premises

Markets

Australia, Canada, France, Germany, India and 10 others

Supported Languages

English

Pricing starting from:

USD 12.50/month

  • Free Version
  • Free Trial
  • Subscription

Images

Loom Software - Loom Workspace
Loom Software - Loom Chrome Extension
Loom Software - Loom video library
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Loom video
Loom Software - Loom Workspace
Loom Software - Loom Chrome Extension
Loom Software - Loom video library

Features

Total features of Loom: 53

  • AI/Machine Learning
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Annotations
  • Audio Calls
  • Audio Capture
  • Audio/Video Recording
  • Brainstorming
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Content Library
  • Content Management
  • Customisable Branding
  • Customisable CTAs
  • Desktop/Browser Sharing
  • Discussions/Forums
  • Engagement Tracking
  • File Sharing
  • File Transfer
  • Media Library
  • Mobile Access
  • Mobile Screen Sharing
  • Personalization
  • Preview Functionality
  • Privacy Options
  • Real Time Editing
  • Real-Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Onboarding & Training
  • Screen Capture
  • Screen Recording Software
  • Screen Sharing
  • Search/Filter
  • Single Sign On
  • Social Sharing
  • Speech-to-Text Analysis
  • Split/Merge
  • Third-Party Integrations
  • Video Archiving
  • Video Call Recording
  • Video Capture
  • Video Creation
  • Video Editing
  • Video Management
  • Video Support
  • Workflow Management
  • YouTube Uploading

Alternatives

Fusebase (Formerly Nimbus)

4.6
#1 Alternative to Loom
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BombBomb

4.4
#2 Alternative to Loom
BombBomb is a video messaging platform for solopreneurs and enterprises. Connect, communicate, and collaborate with...

Jingle

0
#3 Alternative to Loom
Use voice messaging to connect your remote or hybrid team and accelerate their workflows in every app.

StoryXpress

4.7
#4 Alternative to Loom
Designed to help enterprises grow, and boost productivity across various departments, StoryXpress powers some of the...

Reviews

Overall rating

4.7 /5
(470)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support
4.4/5

Already have Loom?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 470
Eric
Eric
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Loom 101

Reviewed on 14/09/2023

I enjoy using loom for making quick presentations for work. I recommend Loom to anyone who might...

I enjoy using loom for making quick presentations for work. I recommend Loom to anyone who might want to use it for content creation or just to make quick videos.

Pros

loom is very easy to use, a plug-and-play kind of situation and I can get my presentations done without much hustle.

Cons

Loom primarily operated as an online tool. This means that users need an internet connection to record and access their videos.

Lucien
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Loom is a must have tool for a remote first scale up

Reviewed on 09/05/2024

Loom was easily adopted across the organisation with people enjoying the UX/UI and ease to generate...

Loom was easily adopted across the organisation with people enjoying the UX/UI and ease to generate high quality content. Loom is riding the way of video content crucial for internal and external alignment as you scale.

Pros

Loom is such an incredibly easy tool to use across the company. We've used a few solutions in the past including slack recordings and clickup but truthfully, Loom has far more powerful capabilities via their rich feature set. Instant embed is a huge feature for us enabling you to simply copy and paste a link. The ability to measure insights and analytics on videos is important given we use Loom for external business development. In addition, the ability to tag others in a video, comment and engage supercharges your ability to work seamlessly across timezones. We have employees all over the world so it's crucial.

Cons

The biggest challenge was whether we actually choose a dedicated video platform (additional charges + additional learning internally and yet another tool). ClickUp is getting far more sophisticated with recordings and of course, you want to consolidate as much as you possibly can. In saying that, in the end, Loom is too good and we decided to use alongside other tools.

Alternatives Considered

ClickUp
Jason
Jason
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Horrible experience with Loom - warning everyone

Reviewed on 25/04/2023

I used Loom for 2 months, and experienced several instances of video recording randomly stopping....

I used Loom for 2 months, and experienced several instances of video recording randomly stopping. There was no pattern to it and no explanation. Randomly, it would just stop recording mid video.However, the infuriating part is that THERE IS NO INDICATION THE RECORDING HAS STOPPED. I'd just keep making video, hit save, and find out my 5 minute video was actually a 37 second video, and I'd just wasted a bunch of time.This has been an issue that has plagued me since day one, and I have attempted to reach out to support only to learn THERE IS NO SUPPORT. It's just a feature request system - it's a joke.This is a terrible tool, it has wasted hours of productivity, and I would strongly caution anyone from using it. It is unreliable and there is no support.

Pros

At first glance, Loom seemed like a great screen recording tool that saved time.

Cons

Screen recording feature randomly fails - you'll be making a video to explain something to someone, and recording will stop. However, you won't *know* recording has stopped, so you'll waste minutes talking away, hit save, and find out your video didn't fully record. Infuriating.

Lashall
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Loom preet good option

Reviewed on 14/10/2024

My overall experience has been very good. I love using it directly from my phone. I dislike that...

My overall experience has been very good. I love using it directly from my phone. I dislike that I cant download my videos with the free version.

Pros

I like that Loom is so easy to use. You can record a video on your phone and then easily upload or send it to someone.

Cons

I dont like that you can't download ypur video with the free version. I didn't know this until after I already did the video.

Zunammie
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to create and share

Reviewed on 30/09/2024

Overall my experience with look has been great. I really appreciate how easy it is to create a...

Overall my experience with look has been great. I really appreciate how easy it is to create a video of myself and share the link with others. I use Loom to send videos when I apply for jobs on Upwork and I have used them as training material as well. Before Loom I used YouTube and the process with YouTube is definitely more tideous. Loom is much more straightforward and simple to use.

Pros

I like how easy it is to record and share videos online with Loom

Cons

It was a bit tricky for me to learn how to switch from the circle in the video to a full screen video of myself. I think this transition can be easier.

Showing 5 reviews of 470 Read all reviews

Loom FAQs

Below are some frequently asked questions for Loom.

Loom offers the following pricing plans:

Loom is available for free with limited access to a number of videos. Paid subscriptions with unlimited videos are available on monthly and annual subscriptions starting at $8. Custom quotes are also available for teams and enterprises. Contact Loom for more information.

Loom has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Loom supports the following languages:

English

Loom supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Loom integrates with the following applications:

Dropbox Business, Gmail, Intercom, Microsoft Teams, Slack, Trello, Zendesk Suite, inVision

Loom offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

See all software categories found for Loom.