--- description: Learn more about Guusto. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Guusto Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [Guusto](/software/127547/guusto) # Guusto Canonical: https://www.getapp.com.au/software/127547/guusto Page: 1 / 156\ Next: [Next page](https://www.getapp.com.au/software/127547/guusto?page=2) > Guusto is an employee recognition and rewards solution for organizations with frontline, deskless, and distributed teams. It reaches every worker through SMS, push, QR codes, or printed cards without email or an app, and its flexible rewards include gift cards, swag, and charity donations. > > Verdict: Rated **4.9/5** by 3856 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Guusto Reaches every employee, not just the ones at a desk. Deliver recognition to frontline, deskless, contingent, and offline workers via SMS, push notifications, QR codes, printed cards, intranet, or TV displays, with no email, app, or contact details required. Boosts engagement and retention by making recognition simple, meaningful, and accessible for both office and frontline teams, so appreciation lands where turnover hurts most. Stretches your recognition budget. Pay full price only for employees who send recognition, far less to include everyone else, and get unclaimed rewards credited back to fully offset program costs. Scales at your pace. Start with any program and grow when you're ready, with no all-or-nothing company-wide rollout required. Offers flexible rewards employees truly value, including hundreds of gift cards, branded company swag, charity donations, and custom options. Drives adoption long after launch with AI recognition scores, manager insights, proactive nudges, and first-line approval workflows that let leaders act without relying on HR or admins. Powers every recognition program in one place: milestones, anniversaries, and birthdays; manager-led, peer-to-peer, shoutouts, and nominations; and performance and incentive awards for safety, attendance, learning, and KPIs. Fits your stack. Integrates with 50+ HRIS platforms (Dayforce, UKG, Paycor, ADP, BambooHR, Workday, and more), plus Microsoft Outlook, and Microsoft Teams, with an open API for custom integrations. Enterprise-ready and secure, SOC 2 compliant, and backed by Stevie Award-winning customer support at every step. Proven and trusted, with 5,000+ five-star reviews, a 4.9 rating on G2 and Capterra, a G2 Top 50 HR Product ranking, and Capterra Best Value \& Best Ease of Use wins. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 3856 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Guusto - **Location**: Vancouver, Canada - **Founded**: 2013 ## Commercial Context - **Starting Price**: USD 4.80 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Scalable Recognition: Crawl → Walk → Run Guusto is built to grow with you. Start small by empowering HR or managers to send recognition (Crawl), expand to peer-to-peer programs when your culture is ready (Walk), and scale company-wide for maximum impact (Run). Only pay full price for senders, so more money goes directly to your people. Anyone can be recognized without needing an account, including full-time, hourly, seasonal, contingent workers, and even customers. Learn more about our flexible, scalable pricing options on our pricing page. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, Spanish - **Available Countries**: Canada, United States ## Features - AI/Machine Learning - API - Activity Dashboard - Alerts/Notifications - Awards Management - Budget Control - Chat/Messaging - Commenting/Notes - Customer Activity Tracking - Customer History - Customer Profiles - Customisable Branding - Customisable Dashboard - Customizable Reports - Customizable Templates - Employee Reward Programs - Gamification - Gift Card Management - Goal Management - Leaderboards ## Integrations (22 total) - ADP Next Gen HCM - AlexisHR - Dayforce - Factorial - Gusto - HR Partner - HRIS - Microsoft 365 - Microsoft Azure - Microsoft Outlook - Microsoft SharePoint - Microsoft Teams - Namely - Okta - OneLogin ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Customer Loyalty Software](https://www.getapp.com.au/directory/204/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.getapp.com.au/directory/204/customer-loyalty/software) - [Employee Recognition Software](https://www.getapp.com.au/directory/799/employee-recognition/software) ## Alternatives 1. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5322 reviews) 2. [Vantage Circle](https://www.getapp.com.au/software/143755/vantage-circle) — 4.7/5 (5124 reviews) 3. [Bucketlist](https://www.getapp.com.au/software/112817/bucketlist) — 4.9/5 (741 reviews) 4. [Awardco](https://www.getapp.com.au/software/129203/awardco-employee-performance) — 4.9/5 (4860 reviews) 5. [Workhuman](https://www.getapp.com.au/software/2050319/workhuman) — 4.8/5 (2162 reviews) ## Reviews ### "Straightforward to use with a great vendor selection and lots of flexibility for the end-user" — 5.0/5 > **Ryan** | *2 February 2026* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: It is straightforward to use as an employer, has good selection of vendors the recipient can use, and is easy to use for the recipient. > > **Cons**: So far I am quite pleased with it, so no complaints as yet. It is easy to use with good selection for the recipient to choose from. > > Our previous employee reward/recognition program accumulated points that the employee could only redeem for products that the program offered. The selection was not great and many employees sat on large amounts of unredeemed points because there was nothing they wanted from the selection the program had available. With Guusto the employee has a much wider range of vendors and therefore products to choose from, and even if their reward was not enough to outright purchase an item from one of those vendors, they can partially subsidize the purchase if they so choose with their Guusto redemption. ----- ### "Guusto for success" — 5.0/5 > **Harley** | *29 August 2026* | Broadcast Media | Recommendation rating: 10.0/10 > > **Pros**: Guusto was user-friendly and offered a wide range of options to meet the needs of my employees. Furthermore, the company’s reputation is exceptional. > > **Cons**: There are few areas for improvement. I believe Guusto has reached a point beyond their experimental phase. > > The employee is easygoing, professional and exudes a unique sense of excitement not typically found on these platforms. The employees are happy. ----- ### "Pretty good product with some improvements needed on the redemption side" — 3.0/5 > **ERICK** | *13 November 2024* | Marketing & Advertising | Recommendation rating: 5.0/10 > > **Pros**: I like being able to reward colleagues and thank them for their contributions. I like being able to send to multiple folks simultaneously and the functionality of splitting funds when sending them out. > > **Cons**: The interface to redeem is not super user-friendly. I once tried to redeem $65 in amazon gift card and it never went through to my amazon account. When I followed the instructions, Amazon system said the code had already been redeemed and when I followed up with Guusto, they said there was nothing they could do about it. So it was just lost in the ether. > > Generally my experience is pretty good and I find it easier to send than to redeem rewards. ----- ### "Ease of Use" — 5.0/5 > **Saloni** | *5 August 2026* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Guusto is how simple and meaningful it makes employee recognition. Receiving a Guusto gift card feels like genuine appreciation for the work I do, rather than just a routine acknowledgment. The platform makes recognition timely and personal, which helps employees feel valued and motivated. I also appreciate the flexibility of the rewards, as there are many options available to choose from, allowing employees to select something that is meaningful to them. Another aspect I enjoy is how Guusto helps create a positive workplace culture by encouraging managers and colleagues to recognize contributions and achievements. It boosts morale, strengthens engagement, and reinforces the feeling that hard work does not go unnoticed. Overall, Guusto is an excellent tool that makes recognition easy, rewarding, and impactful, helping employees feel appreciated and connected to the organization. > > **Cons**: One constructive aspect of Guusto is that, while the rewards are appreciated, there can sometimes be limited options available based on location or participating merchants. In some cases, employees may prefer more flexibility in how rewards can be redeemed. It would also be nice to see even more opportunities for peer-to-peer recognition and additional reward choices that cater to a wider range of interests and preferences. While the platform is generally easy to use, occasional improvements to the user experience and reward selection process could make it even better. Overall, my experience with Guusto has been positive, and any areas for improvement are relatively minor compared to the value it provides in recognizing and rewarding employees. > > My overall experience with Guusto has been very positive. The platform makes employee recognition feel meaningful and rewarding by providing tangible rewards that show appreciation for hard work and contributions. I have received gift cards through Guusto several times, and it has always been a great feeling to know that my efforts were acknowledged and valued. I also appreciate how easy the platform is to use and how flexible the reward options are. Being able to choose from a variety of retailers and services makes the rewards more personal and useful. Beyond the rewards themselves, Guusto helps foster a culture of recognition and appreciation in the workplace, which can boost morale, increase motivation, and make employees feel more engaged. Overall, Guusto is an effective and enjoyable recognition platform that helps create a more positive employee experience. ----- ### "Super fun reward system" — 5.0/5 > **Apryl** | *8 September 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I would say redeeming the rewards is the best part :) It builds up pretty quick, and I've gotten myself some really nice gifts\! > > **Cons**: I was sad when Amazon was taken away as an option, but it was replaced with Visa and Mastercard gift cards. So that was nice\! > > Wonderful :) I buy myself things that I would not normally buy with my Guusto money. It's a great way to purchase expensive things without feeling like you're breaking the bank\!\! ----- Page: 1 / 156\ Next: [Next page](https://www.getapp.com.au/software/127547/guusto?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/127547/guusto) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data