--- description: Learn more about Guusto. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Guusto Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [Guusto](/software/127547/guusto) # Guusto Canonical: https://www.getapp.com.au/software/127547/guusto Page: 1 / 153\ Next: [Next page](https://www.getapp.com.au/software/127547/guusto?page=2) > Guusto is an employee recognition and rewards solution for organizations with frontline, deskless, and distributed teams. It reaches every worker through SMS, push, QR codes, or printed cards without email or an app, and its flexible rewards include gift cards, swag, and charity donations. > > Verdict: Rated **4.9/5** by 3789 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Guusto Reaches every employee, not just the ones at a desk. Deliver recognition to frontline, deskless, contingent, and offline workers via SMS, push notifications, QR codes, printed cards, intranet, or TV displays, with no email, app, or contact details required. Boosts engagement and retention by making recognition simple, meaningful, and accessible for both office and frontline teams, so appreciation lands where turnover hurts most. Stretches your recognition budget. Pay full price only for employees who send recognition, far less to include everyone else, and get unclaimed rewards credited back to fully offset program costs. Scales at your pace. Start with any program and grow when you're ready, with no all-or-nothing company-wide rollout required. Offers flexible rewards employees truly value, including hundreds of gift cards, branded company swag, charity donations, and custom options. Drives adoption long after launch with AI recognition scores, manager insights, proactive nudges, and first-line approval workflows that let leaders act without relying on HR or admins. Powers every recognition program in one place: milestones, anniversaries, and birthdays; manager-led, peer-to-peer, shoutouts, and nominations; and performance and incentive awards for safety, attendance, learning, and KPIs. Fits your stack. Integrates with 50+ HRIS platforms (Dayforce, UKG, Paycor, ADP, BambooHR, Workday, and more), plus Microsoft Outlook, and Microsoft Teams, with an open API for custom integrations. Enterprise-ready and secure, SOC 2 compliant, and backed by Stevie Award-winning customer support at every step. Proven and trusted, with 5,000+ five-star reviews, a 4.9 rating on G2 and Capterra, a G2 Top 50 HR Product ranking, and Capterra Best Value \& Best Ease of Use wins. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 3789 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Guusto - **Location**: Vancouver, Canada - **Founded**: 2013 ## Commercial Context - **Starting Price**: USD 4.80 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Scalable Recognition: Crawl → Walk → Run Guusto is built to grow with you. Start small by empowering HR or managers to send recognition (Crawl), expand to peer-to-peer programs when your culture is ready (Walk), and scale company-wide for maximum impact (Run). Only pay full price for senders, so more money goes directly to your people. Anyone can be recognized without needing an account, including full-time, hourly, seasonal, contingent workers, and even customers. Learn more about our flexible, scalable pricing options on our pricing page. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Canada, United States ## Features - AI/Machine Learning - API - Activity Dashboard - Alerts/Notifications - Awards Management - Budget Control - Chat/Messaging - Commenting/Notes - Customer Activity Tracking - Customer History - Customer Profiles - Customisable Branding - Customisable Dashboard - Customizable Reports - Customizable Templates - Employee Reward Programs - Gamification - Gift Card Management - Goal Management - Leaderboards ## Integrations (22 total) - ADP Next Gen HCM - AlexisHR - Dayforce HCM - Factorial - Gusto - HR Partner - HRIS - Microsoft 365 - Microsoft Azure - Microsoft Outlook - Microsoft SharePoint - Microsoft Teams - Namely - Okta - OneLogin ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Customer Loyalty Software](https://www.getapp.com.au/directory/204/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.getapp.com.au/directory/204/customer-loyalty/software) - [Employee Recognition Software](https://www.getapp.com.au/directory/799/employee-recognition/software) ## Alternatives 1. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5304 reviews) 2. [Achievers](https://www.getapp.com.au/software/91409/achievers) — 4.8/5 (2909 reviews) 3. [Vantage Circle](https://www.getapp.com.au/software/143755/vantage-circle) — 4.7/5 (5123 reviews) 4. [Awardco](https://www.getapp.com.au/software/129203/awardco-employee-performance) — 4.9/5 (4852 reviews) 5. [Bucketlist](https://www.getapp.com.au/software/112817/bucketlist) — 4.9/5 (741 reviews) ## Reviews ### "Straightforward to use with a great vendor selection and lots of flexibility for the end-user" — 5.0/5 > **Ryan** | *2 February 2026* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: It is straightforward to use as an employer, has good selection of vendors the recipient can use, and is easy to use for the recipient. > > **Cons**: So far I am quite pleased with it, so no complaints as yet. It is easy to use with good selection for the recipient to choose from. > > Our previous employee reward/recognition program accumulated points that the employee could only redeem for products that the program offered. The selection was not great and many employees sat on large amounts of unredeemed points because there was nothing they wanted from the selection the program had available. With Guusto the employee has a much wider range of vendors and therefore products to choose from, and even if their reward was not enough to outright purchase an item from one of those vendors, they can partially subsidize the purchase if they so choose with their Guusto redemption. ----- ### "My pleasure using Guusto" — 5.0/5 > **Miguel** | *18 June 2026* | Airlines/Aviation | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Guusto is how simple and purposeful the platform is. It focuses on making employee recognition easy, immediate, and meaningful without adding unnecessary complexity. A few standout aspects: Ease of use – The interface is very intuitive, so managers and employees can recognize others in seconds without needing training. Real-time recognition – You can send rewards instantly, which makes appreciation feel timely and genuine rather than delayed or procedural. Personal choice for recipients – Instead of forcing a single reward, recipients can choose from a wide range of gift options, which increases the perceived value. Fair and inclusive approach – Features like budget controls and reporting help ensure recognition is consistent across teams. Strong culture alignment – It encourages frequent, peer-to-peer recognition, which helps reinforce positive behaviors and company values. Overall, it strikes a great balance between simplicity and impact—making recognition part of everyday work rather than a one-time initiative. > > **Cons**: What I like least about Guusto comes down to a few practical limitations that can affect the overall experience: Limited customization in some areas – While it’s great for quick recognition, the personalization of messages, branding, or reward programs can feel a bit constrained for organizations that want a highly tailored experience. Reward selection gaps (depending on region) – Although there are many options, the catalog can sometimes feel limited or less relevant in certain locations compared to competitors with broader global partnerships. Lack of deeper engagement features – It focuses strongly on sending rewards, but it doesn’t go as far into social recognition, gamification, or community-building features that some other platforms emphasize (like public feeds, leaderboards, etc.). Reporting can feel basic – The analytics are useful for tracking spend and usage, but they may not provide deep insights into engagement trends or behavior changes without additional analysis. Can feel transactional if overused – Because it's centered on gift cards, recognition can sometimes feel more like a transaction rather than a cultural or emotional experience if not paired with thoughtful messaging. Overall, none of these are deal-breakers, but they’re areas where the platform could evolve to offer more depth and flexibility. Provide your feedback on BizChat > > My overall experience with Guusto is very positive. It’s a straightforward, effective platform that does exactly what it’s designed to do—make employee recognition quick, easy, and meaningful. What stands out most is how frictionless it is. Sending recognition takes very little time, which encourages more frequent use and helps build a culture of appreciation. The instant delivery of rewards is a big plus, because it reinforces positive behavior right when it happens. I also like that recipients have flexibility in choosing their rewards, which makes the experience feel more personal and valuable. At the same time, the platform keeps things simple, which is both a strength and a limitation. It doesn’t overwhelm users with features, but it also doesn’t offer as much depth in areas like customization, advanced analytics, or social engagement compared to some other tools. Overall, I’d describe Guusto as a highly practical and user-friendly recognition solution. It’s especially ----- ### "No comment" — 2.0/5 > **Kaylin** | *26 October 2024* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: We can win boards and redeem them for the items that we like > > **Cons**: Sometimes it can be a difficult to comprehend to redeem our Rewards where we have to go to HR to get assistance > > I love the fact that every time I get a reward I can redeem on for a prepaid gift card ----- ### "Great Gift Giving" — 5.0/5 > **Alyssa** | *22 May 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I like that they make it so easy to reward and recognize hard workers in our company and I love how many options are available to redeem. > > **Cons**: I can't say there is anything I dislike about Guusto, they are a great supplier that makes it so easy for my company\! ----- ### "User friendly employee recognition platform" — 5.0/5 > **Verified Reviewer** | *21 July 2026* | Consumer Goods | Recommendation rating: 8.0/10 > > **Pros**: Easy to use interface and good employee recognition and also the options of reward. It is also worth every penny and better than many other traditional recognition software. Customer support is noticeably good whenever assistance is required. > > **Cons**: I met delays occasionally in rewards delivery by the software also expect detailed insights by reporting features. > > Guusto is reliable and user friendly software for employee recognition. It helps to manage the rewards easily. All in all it is good and affordable product just need some little improvements. ----- Page: 1 / 153\ Next: [Next page](https://www.getapp.com.au/software/127547/guusto?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/127547/guusto) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data