---
description: Learn more about Trimble Cityworks. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Trimble Cityworks Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Work Order Software](/directory/705/work-order/software) > [Trimble Cityworks](/software/127523/cityworks)

# Trimble Cityworks

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> CityWorks is a cloud-based solution designed to help local governments manage capital assets, communication, and licensing. The GIS-centric platform lets users record infrastructure data in a geodatabase, monitor historical work, identify associated costs, and schedule preventative maintenance.
> 
> Verdict: Rated **4.4/5** by 27 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 27 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Trimble
- **Location**: Princeton, US
- **Founded**: 1978

## Commercial Context

- **Starting Price**: USD 1,995.00
- **Pricing Details**: Contact Azteca Systems for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Asset Lifecycle Management
- Asset Tracking
- Audit Trail
- Budgeting/Forecasting
- Building Permits
- Code Enforcement
- Compliance Management
- Contract/License Management
- Customizable Reports
- Data Visualization
- Equipment Maintenance
- Equipment Tracking
- Fixed Asset Management
- For Government
- Geographic Maps
- Historical Reporting

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Work Order Software](https://www.getapp.com.au/directory/705/work-order/software)

## Related Categories

- [Work Order Software](https://www.getapp.com.au/directory/705/work-order/software)
- [Fixed Asset Management Software](https://www.getapp.com.au/directory/709/fixed-asset-management/software)
- [GIS Software](https://www.getapp.com.au/directory/947/gis/software)
- [Government Software](https://www.getapp.com.au/directory/669/public-sector/software)
- [Public Works Software](https://www.getapp.com.au/directory/1145/public-works/software)

## Alternatives

1. [Limble](https://www.getapp.com.au/software/2049215/limble-cmms) — 4.8/5 (738 reviews)
2. [Fracttal One](https://www.getapp.com.au/software/111631/fracttal) — 4.6/5 (1773 reviews)
3. [MaintainX](https://www.getapp.com.au/software/117239/getmaintainx) — 4.8/5 (1005 reviews)
4. [Asset Essentials](https://www.getapp.com.au/software/103701/maintenanceedge) — 4.4/5 (284 reviews)
5. [FieldPulse](https://www.getapp.com.au/software/105687/fieldpulse) — 4.6/5 (411 reviews)

## Reviews

### "Ultimate Enterprise Application" — 5.0/5

> **Robert** | *17 May 2024* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: Cityworks AMS and PLL offers a complete enterprise solution for maintaining a city with asset management and permitting process control all in one place.
> 
> **Cons**: Not really much. The solution is always evolving to fit user needs and address issues and make enhancements.
> 
> Long time administrator and user of Cityworks who has watched the evolution of the system over many years. Ease of use and setup is great.

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### "City Works Review" — 5.0/5

> **Erik** | *15 May 2024* | Utilities | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of communication.  Tracking assets, service requests, and work orders.
> 
> **Cons**: Repsond.  Getting used to it after office.  Also, it seems like it was pushed out before it was developed enough, to many updates to responds, admin, styles ect...
> 
> Good so far.  Biggest problem is employee buy in.

-----

### "Personal Opinion" — 3.0/5

> **David** | *10 May 2024* | Government Administration | Recommendation rating: 5.0/10
> 
> **Pros**: Work order creation, management, and asset history.
> 
> **Cons**: Clunky UI, customizing ability especially in an enterprise environment.

-----

### "Daphne Utilities Review" — 5.0/5

> **Johnathan** | *16 May 2024* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: viewing  historical trends, asset tracking
> 
> **Cons**: Implementation was, of course, a long and arduous effort, but it was expected

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### "Cityworks for Utilities" — 4.0/5

> **Tyler** | *16 May 2024* | Utilities | Recommendation rating: 7.0/10
> 
> **Pros**: 1. Robust Asset Management: Efficient tracking and maintenance scheduling reduce downtime and extend asset life.&#10;2. GIS Integration: Seamless integration with GIS allows for superior asset visualization and decision-making.&#10;3. Customizable and Scalable: Adaptable to the specific needs of utility companies, accommodating growth and complexity.&#10;4. Mobile Accessibility: Field workers can access and update data in real-time, improving communication and data accuracy.&#10;5. Work Order Management: Robust capabilities streamline task creation, tracking, and completion, enhancing workflow efficiency.&#10;6. Regulatory Compliance:Detailed records and reports assist in maintaining compliance with industry regulations.
> 
> **Cons**: 1. Implementation Cost and Time: Significant upfront investment and time required for setup may deter smaller companies.&#10;2. Steep Learning Curve: Extensive features necessitate considerable training, with ongoing sessions possibly required.&#10;3. Customization Complexity: Customizing the software can be complex, potentially needing additional technical expertise.&#10;4. Performance Issues: Some users report performance bottlenecks with larger datasets, impacting efficiency.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/127523/cityworks)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/127523/cityworks> |
| de-AT | <https://www.getapp.at/software/127523/cityworks> |
| en | <https://www.getapp.com/government-social-services-software/a/cityworks/> |
| en-AE | <https://www.getapp.ae/software/127523/cityworks> |
| en-AU | <https://www.getapp.com.au/software/127523/cityworks> |
| en-CA | <https://www.getapp.ca/software/127523/cityworks> |
| en-GB | <https://www.getapp.co.uk/software/127523/cityworks> |
| en-IE | <https://www.getapp.ie/software/127523/cityworks> |
| en-NZ | <https://www.getapp.co.nz/software/127523/cityworks> |
| en-SG | <https://www.getapp.sg/software/127523/cityworks> |
| en-ZA | <https://www.getapp.za.com/software/127523/cityworks> |

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