---
description: Learn more about K-Now. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: K-Now Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Digital Adoption Platforms](/directory/1627/digital-adoption-platform/software) > [K-Now](/software/127375/k-now)

# K-Now

Canonical: https://www.getapp.com.au/software/127375/k-now

> K-Now is a cloud-based digital adoption platform, which assists aerospace, telecommunications, energy, utility, \& hospitality businesses with adding context-sensitive user guidance to applications. Key features include feedback collection, campaign planning, user guide creation, \& use-case analysis.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of K-Now

Accelerate User Adoption Across Any Business Application

K-NOW enables organizations to drive faster adoption of enterprise applications through contextual, in-app guidance. Interactive walkthroughs, tooltips, checklists and notifications support users directly within their workflows, reducing training time and increasing productivity.

Reduce Support Tickets and Training Costs

By providing real-time assistance inside applications, K-NOW minimizes user errors and decreases dependency on IT support teams. Employees become autonomous more quickly, lowering onboarding costs and ongoing training effort.

Improve Software ROI and Business Performance

K-NOW provides actionable analytics to measure adoption, engagement, and usage patterns. Organizations can identify friction points, monitor key actions, and optimize digital processes to maximize the return on their IT investments.

Ensure Governance, Security and IT Control

Designed to meet enterprise IT requirements, K-NOW integrates with SSO, supports role-based permissions, and enables structured content governance. Organizations maintain full control over user access, content publication, and deployment environments.

Deliver Personalized User Experiences at Scale

K-NOW allows segmentation by user role, profile, or business unit, ensuring that each employee receives relevant guidance based on their responsibilities and context. This improves engagement and accelerates adoption across large organizations.

Centralize Knowledge and Support Resources

The platform can aggregate documentation, tutorials, and training materials into a unified in-app knowledge hub, giving users a single access point for support resources.

Support Complex Digital Transformation Projects

K-NOW helps organizations manage adoption across ERP, CRM, HRIS, and other business-critical systems. It provides the visibility and control needed to successfully roll out new applications at scale.

Enterprise-Ready Deployment

K-NOW supports secure cloud deployment, environment separation (development, testing, production), and advanced administrative controls to meet the standards of IT departments and regulated industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Knowmore
- **Founded**: 2001

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Contact Knowmore for pricing details
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Algeria, Angola, Armenia, Azerbaijan, Bahrain, Bangladesh, Benin, Bhutan, Botswana, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, China, Comoros and 85 more

## Features

- AI Copilot
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Audience Targeting
- Behavior Tracking
- CRM
- Communication Management
- Content Creation
- Content Library
- Content Management
- Contextual Guidance
- Customer Experience Management
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Digital Adoption Platforms](https://www.getapp.com.au/directory/1627/digital-adoption-platform/software)

## Related Categories

- [Digital Adoption Platforms](https://www.getapp.com.au/directory/1627/digital-adoption-platform/software)
- [Onboarding Software](https://www.getapp.com.au/directory/730/onboarding/software)
- [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)
- [Change Management Software](https://www.getapp.com.au/directory/971/change-management/software)
- [Employee Training Software](https://www.getapp.com.au/directory/266/training/software)

## Alternatives

1. [Whatfix](https://www.getapp.com.au/software/101353/whatfix) — 4.6/5 (77 reviews)
2. [Apty](https://www.getapp.com.au/software/127423/apty) — 5.0/5 (10 reviews)
3. [Spekit](https://www.getapp.com.au/software/2035359/spekit) — 4.8/5 (18 reviews)
4. [Lemon Learning](https://www.getapp.com.au/software/126143/lemon-learning) — 4.6/5 (25 reviews)
5. [Thought Industries](https://www.getapp.com.au/software/104953/thought-industries) — 4.6/5 (79 reviews)

## Reviews

### "Continuez" — 5.0/5

> **Eric** | *8 July 2020* | Aviation & Aerospace | Recommendation rating: 10.0/10
> 
> **Pros**: Le relationnel avec l equipe Knowmore, l ecoute et le coeur developpement
La simplicité de mise en œuvre
L aide apportee aux utilisateurs
> 
> **Cons**: Le système de plug in est parfois difficile à déployer en grande entreprise mondiale
> 
> Excellente

-----

### "Facilite la vie des utilisateurs" — 5.0/5

> **Gilbert** | *8 July 2020* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: La facilité de mise en œuvre de nouveaux messages. La facilité d’installation de KnowMore sur une application. Le délai très court de mise en visibilité des messages.
> 
> **Cons**: Améliorer un peu l’ergonomie et les habilitations.

-----

### "à recommander\!" — 5.0/5

> **thomas** | *8 September 2020* | Civil Engineering | Recommendation rating: 9.0/10
> 
> **Pros**: produit simple d'utilisation, équipes à l'écoute et faisant preuve de souplesse et de réactivité,
> 
> **Cons**: pas de point faible particulier, compte tenu des remontées

## Links

- [View on GetApp](https://www.getapp.com.au/software/127375/k-now)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/education-childcare-software/a/k-now/> |
| en-AE | <https://www.getapp.ae/software/127375/k-now> |
| en-AU | <https://www.getapp.com.au/software/127375/k-now> |
| en-CA | <https://www.getapp.ca/software/127375/k-now> |
| en-GB | <https://www.getapp.co.uk/software/127375/k-now> |
| en-IE | <https://www.getapp.ie/software/127375/k-now> |
| en-NZ | <https://www.getapp.co.nz/software/127375/k-now> |
| en-SG | <https://www.getapp.sg/software/127375/k-now> |
| en-ZA | <https://www.getapp.za.com/software/127375/k-now> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"K-Now","description":"K-Now is a cloud-based digital adoption platform, which assists aerospace, telecommunications, energy, utility, and hospitality businesses with adding context-sensitive user guidance to applications. Key features include feedback collection, campaign planning, user guide creation, and use-case analysis. \n\nThe K-Now platform enables administrators to determine user locations within applications and provides information, alerts, and guidance to help complete multiple operations. It allows teams to add stickers, toolkits, and information snippets to various elements on screens, as well as indicate step-by-step actions to complete specific operations within applications. Plus, information architects can create popups to display important messages in the form of push notifications. \n\nK-Now comes with a campaign module, which enables managers to create content for one-time events, new feature launches, and user profiles, helping define publication schedules and release periods. The application manages the import and export of translations, allowing users to publish information in multiple languages, and users can collect customer feedback to measure the quality of user guides, walk throughs, and suggestions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/dc166c46-6197-4723-a3bb-15e1b682f025.png","url":"https://www.getapp.com.au/software/127375/k-now","@id":"https://www.getapp.com.au/software/127375/k-now#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":3},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Chrome"},{"@id":"https://www.getapp.com.au/software/127375/k-now#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Digital Adoption Platforms","position":2,"item":"/directory/1627/digital-adoption-platform/software","@type":"ListItem"},{"name":"K-Now","position":3,"item":"/software/127375/k-now","@type":"ListItem"}]}]}
</script>