---
description: Learn more about Call Record Analyzer. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Call Record Analyzer Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Call Accounting Software](/directory/274/call-accounting/software) > [Call Record Analyzer](/software/127031/call-record-analyzer)

# Call Record Analyzer

Canonical: https://www.getapp.com.au/software/127031/call-record-analyzer

> Call Record Analyzer is a cloud-based platform designed to help small to large organizations create custom reports for a unified communications environment. Key features include pattern recognition, device utilization, custom data formatting, call data management, and alert notifications.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Intelligent Visibility
- **Location**: GREENSBORO, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: USD 415.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Essentials Plan - $415/month&#10;Plus Plan - $725/month&#10;Enterprise Plan $1295/month
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- Activity Dashboard
- Activity Tracking
- By-Extension Reporting
- Calendar Management
- Call Duration
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Tracking
- Call Transfer
- Call Volume
- Caller ID
- Customizable Reports
- Data Import/Export
- Fraud Detection
- Inbound Reporting
- Outbound Reporting
- Performance Management
- Real-Time Monitoring

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Accounting Software](https://www.getapp.com.au/directory/274/call-accounting/software)

## Related Categories

- [Call Accounting Software](https://www.getapp.com.au/directory/274/call-accounting/software)
- [Call Recording Software](https://www.getapp.com.au/directory/935/call-recording/software)

## Alternatives

1. [Fathom](https://www.getapp.com.au/software/2071295/fathom-1) — 5.0/5 (807 reviews)
2. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1772 reviews)
3. [Fireflies](https://www.getapp.com.au/software/2073783/fireflies) — 4.9/5 (617 reviews)
4. [Ringover](https://www.getapp.com.au/software/117547/ringover) — 4.7/5 (866 reviews)
5. [Weave](https://www.getapp.com.au/software/121867/weave) — 4.3/5 (668 reviews)

## Reviews

### "Excellent call record" — 5.0/5

> **Belal** | *24 November 2019* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: We appreciate this service really very Excellent this service helped us to our work in our company working quickly.
> 
> **Cons**: Excellent company services call records .

## Links

- [View on GetApp](https://www.getapp.com.au/software/127031/call-record-analyzer)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/127031/call-record-analyzer> |
| de-AT | <https://www.getapp.at/software/127031/call-record-analyzer> |
| en | <https://www.getapp.com/it-communications-software/a/call-record-analyzer/> |
| en-AE | <https://www.getapp.ae/software/127031/call-record-analyzer> |
| en-AU | <https://www.getapp.com.au/software/127031/call-record-analyzer> |
| en-CA | <https://www.getapp.ca/software/127031/call-record-analyzer> |
| en-GB | <https://www.getapp.co.uk/software/127031/call-record-analyzer> |
| en-IE | <https://www.getapp.ie/software/127031/call-record-analyzer> |
| en-NZ | <https://www.getapp.co.nz/software/127031/call-record-analyzer> |
| en-SG | <https://www.getapp.sg/software/127031/call-record-analyzer> |
| en-ZA | <https://www.getapp.za.com/software/127031/call-record-analyzer> |
| es | <https://www.getapp.es/software/127031/call-record-analyzer> |
| es-CL | <https://www.getapp.cl/software/127031/call-record-analyzer> |
| es-CO | <https://www.getapp.com.co/software/127031/call-record-analyzer> |
| es-MX | <https://www.getapp.com.mx/software/127031/call-record-analyzer> |
| fr | <https://www.getapp.fr/software/127031/call-record-analyzer> |
| fr-BE | <https://fr.getapp.be/software/127031/call-record-analyzer> |
| fr-CA | <https://fr.getapp.ca/software/127031/call-record-analyzer> |
| nl | <https://www.getapp.nl/software/127031/call-record-analyzer> |
| nl-BE | <https://www.getapp.be/software/127031/call-record-analyzer> |

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