--- description: Learn more about Beacon. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Beacon Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Donation Management Software](/directory/167/donation-management/software) > [Beacon](/software/126999/beacon-com) # Beacon Canonical: https://www.getapp.com.au/software/126999/beacon-com Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/126999/beacon-com?page=2) > Beacon is a cloud-based customer relationship management (CRM) solution, which helps organizations of all sizes manage donations, payments, charity events, campaigns, \& more. It comes with a membership manager, which enables users to handle signups, renewals, \& monthly or annual subscription prices. > > Verdict: Rated **4.9/5** by 32 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 32 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Beacon Apps - **Location**: London, UK - **Founded**: 2017 ## Commercial Context - **Starting Price**: GBP 30.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Pricing is based on the number of contacts that you need to store and the features that you need, with three distinct plans (Starter, Professional, and Premium) covering all budgets for small to medium sized charities. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United Kingdom, United States ## Features - ACH Payment Processing - API - Access Controls/Permissions - Accounting Integration - Alumni Management - Auction Management - CRM - Campaign Management - Campaign Planning - Committee Management - Contact Database - Contact Management - Contribution Tracking - Credit Card Processing - Customisable Forms - Customizable Fields - Dashboard - Data Import/Export - Donation Tracking - Donor Management ## Integrations (13 total) - CharityCheckout - Dotdigital - Gmail - GoCardless - Google Analytics 360 - JustGiving from Blackbaud - Mailchimp - Meta for Business - PayPal - PayPal Point of Sale - Stripe - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Donation Management Software](https://www.getapp.com.au/directory/167/donation-management/software) ## Related Categories - [Donation Management Software](https://www.getapp.com.au/directory/167/donation-management/software) - [Fundraising Software](https://www.getapp.com.au/directory/169/fundraising/software) - [Nonprofit CRM Software](https://www.getapp.com.au/directory/1517/nonprofit-crm/software) ## Alternatives 1. [DonorPerfect](https://www.getapp.com.au/software/91736/donorperfect-fundraising-software) — 4.5/5 (1384 reviews) 2. [Givebutter](https://www.getapp.com.au/software/114523/givebutter) — 4.8/5 (871 reviews) 3. [Tithe.ly](https://www.getapp.com.au/software/105501/tithe-ly-church-giving) — 4.7/5 (691 reviews) 4. [Bloomerang](https://www.getapp.com.au/software/103573/bloomerang) — 4.7/5 (1287 reviews) 5. [Bonterra Network for Good](https://www.getapp.com.au/software/2035471/network-for-good) — 4.6/5 (936 reviews) ## Reviews ### "My life is so much easier\!\!" — 5.0/5 > **Emma** | *16 December 2020* | Fund-Raising | Recommendation rating: 10.0/10 > > **Pros**: There is so much automation on here that is free my time up to concentrate on fundraising. Our CRM is updated in real time rather than wait for me to input manually. > > **Cons**: There isn't anything at all that I can think of > > As the only fullt time member of staff in the UK I have a lot to contend with and Beacon has made my life so much easier. Training was slotted in when suited me (even though poor \[SENSITIVE CONTENT HIDDEN\] was in Australia so not always the best timing for him). Ongoing support has been brilliant - and very patient with me. ----- ### "Feature-rich CRM with integrated gift aid and online form management" — 5.0/5 > **Dan** | *26 November 2020* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, fast, reliable and flexible. AMAZING customer support, not overly complicated to achieve what you want to achieve (I am sure this is hard to get right). > > **Cons**: I would like automated data exports so I can pick them up in 3rd party reporting tools. It's not that the Beacon reports aren't good but we are already using other tools. > > Beacon has enabled us to upgrade our antiquated CRM with relative ease, changed over to new billing systems, switched to Beacon forms for checkout and signup process and integrated the whole lot with Xero accounting. Awesome. ----- ### "Excellent CRM ideal for Membership" — 5.0/5 > **Gray** | *28 July 2020* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: The Membership module has transformed our offer. It's allowed us to move to online sign-ups for the first time. > > **Cons**: The reporting module is a little complex and not as intuitive as the rest of the software. > > The customer service, from sales to support is exceptional. We highly recommend it for small charities. ----- ### "Highly responsive and customisable CRM with a very supportive customer service team" — 5.0/5 > **Tracey** | *20 August 2019* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The almost infinite customisation possibilities it offers - most CRMs are fairly rigid and limiting in their functionality - we conducted in-depth research on several market-leading charity CRM's before deciding on Beacon and I'm happy with the choice we made > > **Cons**: There's nothing to dislike - all depends on your data capabilities but the Beacon team have held our hands throughout the whole set-up and migration process. It took a little longer to fully transfer than anticipated, but I think that's par for the course with these things and is worth taking time over to get right > > Excellent - the support and response times have exceeded expectations ----- ### "Perfect solution to a small charities needs" — 5.0/5 > **Jack** | *1 October 2019* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: We really enjoy the ease of use approach, every task we carry out is done seamlessly and efficiently. We have a clear view of how many active fundraisers we have and keep track of all communication in one place automatically with the Gmail integration. This service has saved a lot of admin time and also helped us raise more funds through the donation form for our website which captures the information and thanks the donor instantly. > > **Cons**: There isn't anything that we like least about this software. > > The hands-on support from CSRs is fantastic, I have full peace of mind that our data is secure and if I do have any issues I can contact Beacon very easily. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/126999/beacon-com?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/126999/beacon-com) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data