ALM/Quality Center

4.4 (22)
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Defect tracking tool for application lifecycle management

About ALM/Quality Center

ALM/Quality Center is an application lifecycle management solution designed to help IT teams across various industry verticals automate processes for test planning in order to improve product quality whilst maintaining regulatory compliance. It lets businesses generate reports and gain insight into product requirements, defects, process paths, and more, facilitating collaboration between development teams, QA, and business analysts.

Key features of ALM/Quality Center include requirements-based testing, test script reviews, unicode compliance, requirements management, defect tracking, document control, requirements review, and change management. It comes with version control capabilities, which allow teams to manage several versions of data sets simultaneously and handle baselining in order to mark specific milestones as per requirements. The solution provides predefined test sets and requirements to assist organizations with conforming to numerous regulatory standards, such as HIPAA, 21 CFR Part 11, SOX, GAMP5, and more.

ALM/Quality Center lets test engineers use both manual and automatic methods to create reusable test components as per business process use cases. The Quality of Things (QoT) module enables enterprises to run tests online or download them for offline execution, upload results when reconnected to the network, and submit defects using mobile devices.

ALM/Quality Center’s Application Lifecycle Intelligence (ALI) tool allows users to gain visibility into the entire application delivery process and ensures alignment of project priorities with business objectives and expectations.


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ALM/Quality Center Software - ALM/Quality Center test plan
ALM/Quality Center Software - ALM/Quality Center reporting screenshot
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ALM/Quality Center Software - ALM/Quality Center test plan
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Reviews

Overall rating

4.4 /5
(22)
Value for Money
3.9/5
Features
4.5/5
Ease of Use
4.4/5
Customer Support
3.9/5

Already have ALM/Quality Center?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 22
Naveen
Naveen
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Better Application Lifecycle Management tool in the market

Reviewed on 09/05/2021

Pros

It is a fairly easy to use application management tool available in the market which has features to track the status of a defect.

Cons

It would be better if we have an ability to create diagrams especially when we are dealing with complex defect created by Tester.

Response from OpenText

Thanks for giving ALM/Quality Center a very positive rating and pointing out it is easy to use. Regarding your comment on the ability to create diagrams, we are not sure what you are referring to. Could you share more details and which version you are using? You may check the online help: https://admhelp.microfocus.com/alm to see whether the latest version supports the feature you need, and if applicable submit an enhancement idea at https://community.microfocus.com/adtd/sws-qc/i/alm_qc_idea_exchange.

Ying Lei
Product Marketing Manager, Micro Focus ALM/Quality Center

Per
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Quality center is still going strong

Reviewed on 18/02/2022

Implemented it in 3 major organization, easy to learn is my major experience. An introduction to...

Implemented it in 3 major organization, easy to learn is my major experience. An introduction to new users just take 20 min and then they are fully self going.
Worked some other systems where filter seems to be very complicated to implement in an easy way, non filters as good as QC. Compared to JAMA ....

Pros

-All features other ALM tool manufacturers claim is actually working better in QC
-Simplicity of using , you know where you are what you filter how you find thing through traces
-More advanced testplanning than all other tool (maybe except codebeamer)
- Easy adminstration
- easy to search and present during audits.
- remarkable possibilities with risk management IF some people just let their confusing ideas start from 0 again

Cons

Interface on Explorer
Not entirely web based
Feelgood appearance (Looks old)

Alternatives Considered

Jama Connect and codebeamer

Reasons for Choosing ALM/Quality Center

Only requirements and got the "document" thinking.

Reasons for Switching to ALM/Quality Center

Codebeamer i wanted use but it never happened
Judith
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

ALM doesn't have the bang for the buck.

Reviewed on 29/06/2022

Pros

This software is great for tracking requirements and tests. It also tracks issues found, and when they are corrected. However, the reporting is clunky and not easy to work with.

Cons

Higher level review to give management insite into the project.

Nitin
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Test Management tool ALM

Reviewed on 16/02/2020

I am using ALM from more than 10 years , have seen many enhancements. I love this tool for test...

I am using ALM from more than 10 years , have seen many enhancements. I love this tool for test Management and highly recommend to other if you can manage the cost.
It’s an easy web based tool for requirements management, test planning, execution and defect reporting.

Pros

1. One solution for all Test Management (Test planning, execution and defect management)
2. Fast and reliable
3. Support end to end traceability
4. Integration with UFT automation tool.
5. Support upload using existing Excel test cases
6. Access management for various type of users
7. Web based tool
8. API available for automation

Cons

1. Sometime it failed to download components while opening in browser due to access level issue
2. Unfortunately, no support to major automation tool selenium
3. Can’t export attachments with test cases
4. High cost per user
5. If ALM is closed and if you reopen the same test it shows object locked
6. No support to update defect from excel. Except automation API

Alternatives Considered

Enterprise Architect and Jira

Reasons for Choosing ALM/Quality Center

Bugzilla had limited options and was not capable for end to end test Management tool.

Reasons for Switching to ALM/Quality Center

Perfect for end to end test management tool and quick support, reliable.

Response from OpenText

Thanks for the review & high rating. It provided helpful insights. You had cons I'd like to address
#1: If by access level you mean admin permissions, the ALM Client Launcher solved this: https://marketplace.microfocus.com/appdelivery/content/alm-client-launcher
#2: The Jenkins plugin enables you to run most types of tests, inc. Selenium & results are reflected in ALM: https://plugins.jenkins.io/hp-application-automation-tools-plugin/
#3: This is known & we'll address soon
#4: Depends on what you want to achieve. Our product has rich ALM functionality built in & high scalability, plus several editions to fit usage needs
#5: Contact customer support with this & provide details
#6: With Connect you can do so without using API. It includes a connector between Excel & ALM that allows you to map fields between the two: https://marketplace.microfocus.com/appdelivery/content/micro-focus-connect-core & https://marketplace.microfocus.com/appdelivery/content/micro-focus-connect-connectors

Senthilkumar
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best software life cycle management tool, worth to use

Reviewed on 27/12/2019

Holding large number of business users who use software systems to track their deliverables which...

Holding large number of business users who use software systems to track their deliverables which is really challenging one. We designed and create folder structures in ALM modules and customized different workflow models to accommodate the business process, automation and performance testing. Synchronized company users along with ALM LDAP mechanism. Satisfying all business roles like business analysts, developers, Quality assurance and performance teams along with this single tool. Upgrading new version comes with new features and easy to upgrade the data without spending additional cost on application and database servers.

Pros

Below are salient features that makes life easy for any software professional -Traceability matrix, end to end traceability, integration with other market tools like JIRA, REST API to develop excel macro utilities, UFT integration, cross project customization, defect management process, Business excel addin to load the entities, risk based planning and execution, Corporate LDAP user management based on single sign on options, business process testing, Auto-pass license server configuration

Cons

Apart from high license cost, I see all the features are beneficial. Pointing a one feature that still not comfortable is version management - check out / check in entity.

Reasons for Switching to ALM/Quality Center

It has all software testing life cycle modules - requirement, testing, defect tracking, reporting compared with other market tools like blueprint, JIRA, etc.,

Response from OpenText

Hi Senthilkumar,

I reached out to Ying Lei, the product marketing manager for Micro Focus ALM. She wrote, in response: Thank you for taking the time to write a valuable review of our product, where you pointed out its many strengths. Your review indicates that your organization has upgraded to the latest version. I am glad to know that and appreciate your feedback. It not only lets us know how you feel about using the product, but also provides good information for organizations who are evaluating ALM tools. Thank you also for your feedback on the versioning feature. We will include it in future release planning.

Best regards
David Shephard
Program Manager, Customer Engagement at Micro Focus

Showing 5 reviews of 22 Read all reviews

ALM/Quality Center FAQs

Below are some frequently asked questions for ALM/Quality Center.

ALM/Quality Center offers the following pricing plans:

  • Free Trial: Not Available

Contact OpenText for pricing details.

ALM/Quality Center has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

ALM/Quality Center supports the following languages:

English

ALM/Quality Center supports the following devices:

We do not have any information about what integrations ALM/Quality Center has

ALM/Quality Center offers the following support options:

Email/Help Desk, Phone Support

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