Automox

4.8 (72)
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Cloud-based platform for patch management

About Automox

Automox is a cloud-based cyber hygiene and patch management solution that helps enterprises streamline endpoint protection and minimize cyber threats across all devices. The centralized platform comes with an administrative dashboard for users to gain an overview of devices requiring patch approvals, system updates, or troubleshooting.

Automox lets businesses create custom policies to maintain compliance across processes, and inform clients about upcoming patches by sending emergency notifications. Managers can configure approval workflows, filter policies based on names or severity classifications, and view available software assets. Users can utilize the activity log to monitor ongoing patches, and generate multiple reports on patch summaries, non-compliant devices, or internal impacts.

Automox enables enterprises to sort inventory into various groups based on departments, regions, or operating systems (OS), and grant access to specific users. Businesses can retrieve existing log file entries to facilitate debugging and whitelisting processes. Plus, users can create worklets in the admin console to enforce scriptable action across all endpoints.


Images

Automox Software - Reports
Automox Software - Automated Vulnerability Remediation (AVR)
Automox Software - Dashboard
Automox Software - Worklet Catalog
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Automox video
Automox Software - Reports
Automox Software - Automated Vulnerability Remediation (AVR)
Automox Software - Dashboard
Automox Software - Worklet Catalog

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Starting Price

USD 1.00
year
USD 1,909.00
one-time

Pricing Options

Free version
Free trial
Free version
Free trial

Features

49
27

Integrations

1
No integrations found

Ease of Use

4.8 (72)
3.7 (18)

Value for Money

4.8 (72)
4.2 (18)

Customer Service

4.8 (72)
4.4 (18)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.8 /5
(72)
Value for Money
4.8/5
Features
4.5/5
Ease of Use
4.8/5
Customer Support
4.8/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 72
Nathan
Nathan
Overall rating
  • Industry: Insurance
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Finally a software deployment tool that just works

Reviewed on 18/10/2019

We had a very successful POC which showed how much time we would be saving using their platform....

We had a very successful POC which showed how much time we would be saving using their platform.
Automox can automatically deploy patches endpoints need for OS or third-party applications.

I'm also very excited about the features they will be adding to their platform.

Pros

I love how responsive the product is for being agent-based.

Multi-platform support makes it easy to use one product for your patching and software deployment needs.

Automatic scanning which uncovers which patches are needed for installed applications/OS.

Their live dashboard makes it easy to determine the level of compliance.
Their built-in live chat makes it easy to connect with Support to resolve issues.

Cons

Their current reporting makes for troubleshooting deployment issues difficult sometimes but their support is top-notch and I've been told this is being addressed as is on their roadmap.

Response from Automox

Thanks for the great review, Nathan! We're glad to hear you're having a great experience with Automox. Reporting updates are absolutely on the roadmap. Stay tuned for exciting reporting updates coming soon!

Cory
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple and safe patching solution. Glad I went with Automox

Reviewed on 05/05/2023

Support team is awesome and fast to respond. Customer care team is good on checking in and making...

Support team is awesome and fast to respond. Customer care team is good on checking in and making sure you have what you need. Fairly informative on new features and downtimes are next to nothing with Automox.

Pros

I like that the time the time to implement Automox and how easy it is to use was the biggest pro to Automox. Within 4 hours I had our entire server environment ready to patch and get caught up after our last patching solution had been pulled for over 4 months.

Cons

Only hard part with Automox is writing worklets and understanding how it works and what permissions the agent has to the machine to make registry changes or deploying non standard software to the machine.

Alternatives Considered

Tanium Endpoint Platform and Kaseya VSA

Reasons for Choosing Automox

MSP ditched us and we needed to find a new solution that we could maintain.

Switched From

Kaseya VSA

Reasons for Switching to Automox

Ease of use and time to implement.
Joshua
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

The next generation of patch management

Reviewed on 22/05/2024

Pros

It offers patching from the cloud. Our endpoints do not need to be connected to our corporate network for us to be able to scan and patch them.

Cons

AutoMox is a new company and they are still innovating. There are some features we were used to from other patch management software that they have yet to implement.

Jimmy
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Almost but not quite there yet

Reviewed on 02/05/2023

Pros

Easy deployment and patching, able to do integrations

Cons

not a good rmm tool and not quite there yet with its reporting functions

Alternatives Considered

NinjaOne
John
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Automox - 2 years in

Reviewed on 27/04/2023

Overall we use it to track and push patches for Windows and 3rd party and we use it to push...

Overall we use it to track and push patches for Windows and 3rd party and we use it to push software. The software push capability is especially nice since we are able to push anything that can be done in Powershell to the client, even if they are remote.

Pros

The Automox console is very easy to use and navigate. If you are a Powershell junkie you will love the software push capability through PS. It does a great job of keeping track of clients outside my network.

Cons

There are many times when we have to reboot a machine just to get it to show as compatible again. It works well but sometimes we have to do the reboots on 30 machines to get them to all show up.

Showing 5 reviews of 72 Read all reviews

Automox FAQs

Below are some frequently asked questions for Automox.

Automox offers the following pricing plans:

  • Starting from: USD 1.00/year
  • Pricing model: Subscription
  • Free Trial: Available

Businesses can purchase separate modules as follows: • PatchOS : $1 per device per month, billed annually • Automox Essentials: Essential IT automation for all your endpoint device configurations and software updates • Automox Enterprise : Enterprise-scale IT automation for all your endpoint configurations and software updates • Automox Assist: an add-on module for one-on-one endpoint remote control.

Automox has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Automox supports the following languages:

English

Automox supports the following devices:

Automox integrates with the following applications:

Okta

Automox offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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