--- description: Learn more about Jane. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Jane Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Therapy Software](/directory/3539/therapy/software) > [Jane](/software/122271/jane-app) # Jane Canonical: https://www.getapp.com.au/software/122271/jane-app Page: 1 / 23\ Next: [Next page](https://www.getapp.com.au/software/122271/jane-app?page=2) > Jane is a cloud-based practice management software designed to help health and wellness practitioners manage online booking, scheduling, billing, and more. > > Verdict: Rated **4.8/5** by 536 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Jane • Benefit from features such as online bookings, documentation, intake forms, reminders, electronic billing and more, in order to enhance the patient experience. • Allow patients to make online appointments. Doctors can meet with patients face-to-face while miles apart with Jane's telehealth system, which facilitates two-way audio and video calls. • Bill client visits and accept payments in just a couple of clicks, and Jane automatically does the calculations. Businesses are able to accept credit card payments, track insurance billing, and direct bill insurers. • Send appointment reminders to patients by email and text to ensure that no appointments are missed and reduce no-shows. • Utilize Jane's electronic charting tools to track patient history. The allows healthcare professionals to input notes, add photos or videos, generate reports, annotate diagrams, and more from any device. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 536 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Jane Software - **Location**: North Vancouver, Canada - **Founded**: 2014 ## Commercial Context - **Starting Price**: USD 59.00 - **Pricing model**: Flat Rate - **Pricing Details**: Jane offers affordable rates that fit your practice needs and is available across 3 pricing tiers: Balance, Practice \& Thrive starting at $54/per month. The perks: Unlimited email \& phone support, free data import, scheduling, automated intake forms, SMS messages, email reminders, and one-on-one Telehealth are all included. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - Accounting - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assessment Management - Automated Scheduling - Availability Indicator - Availability Management - Before & After Pictures - Bill Payment - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Cancellation Management - Cancellation Tracking - Care Plan Management - Care Summaries - Charting ## Integrations (7 total) - Bench - Clinic Sites - Documo - Fullscript - Google Analytics 360 - Google Calendar - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Therapy Software](https://www.getapp.com.au/directory/3539/therapy/software) ## Related Categories - [Therapy Software](https://www.getapp.com.au/directory/3539/therapy/software) - [Mental Health EHR Software](https://www.getapp.com.au/directory/2651/behavioral-mental-health-electronic-health-records/software) - [Chiropractic Software](https://www.getapp.com.au/directory/809/chiropractic/software) - [Massage Therapy Software](https://www.getapp.com.au/directory/975/massage-therapy/software) - [Mental Health Practice Management Software](https://www.getapp.com.au/directory/71/mental-health/software) ## Alternatives 1. [Goldie](https://www.getapp.com.au/software/2061688/goldie) — 4.8/5 (1173 reviews) 2. [Vagaro](https://www.getapp.com.au/software/103275/vagaro) — 4.7/5 (3671 reviews) 3. [Carepatron](https://www.getapp.com.au/software/2048864/care-patron) — 4.4/5 (859 reviews) 4. [Doctoralia for Specialists](https://www.getapp.com.au/software/2058133/doctoralia-pro) — 4.7/5 (415 reviews) 5. [Acuity Scheduling](https://www.getapp.com.au/software/91169/acuity-scheduling) — 4.8/5 (5771 reviews) ## Reviews ### "Reliable platform, but very poor UI and UX" — 4.0/5 > **Leana** | *27 May 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: It's reliable, and easy to setup. I like how it can notify me by both email and SMS, and how you can send confirmations to customers. > > **Cons**: Very limited customization options, and it looks very old. It has a very poor user interface for when you offer more than 5+ services per practitioner. > > Customer service can be improved. They're quite slow to get back to you. Also, please update your platform. It looks horrible. ----- ### "Best customer service in the industry." — 5.0/5 > **Kimberly** | *4 June 2026* | Alternative Medicine | Recommendation rating: 10.0/10 > > **Pros**: The best customer service\! I call, they answer, problem gets solved - every time. They are always patient, and genuinely kind. > > **Cons**: I wish I was able to pull reports in different more detailed ways that include types of services. And maybe I can but don't realize it. > > I have had a great experience with Jane especially now that they are truly upping their game with new features that are highly competitive with other companies. ----- ### "Business Manager" — 3.0/5 > **Tameka** | *20 March 2025* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: Jane provides users with a very applicable scheduling platform. It is user friendly and easy to learn. > > **Cons**: The billing platforms did not provide my biller with tools that they were accustom to with EMR services. Several tasks were done manually. > > The Jane team was very friendly and were great at the customer service provided. The scheduling platform was amazing and easy to use but the clinical notes did not have all the necessary tool to be compliant with Medicare guidelines. I know several updates and user modifications have been made but we were not able to continue successfully with this EMR. ----- ### "Using since I switched to virtual in 2021" — 5.0/5 > **Angela** | *17 July 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Very user friendly and when I still can't figure it out...someone walks me through it any time of the day and there are tutorials as well > > **Cons**: I don't know how to log-in from my phone incase there is an interuption with my laptop, this might be something I have to learn how to do > > extremely happy with Jane and their bursury program that helps me help other people. I would recommend this program over any other, although I haven't tried any others and have no interest in switching ----- ### "5-Star Team at Jane" — 5.0/5 > **Natalie** | *5 June 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I can't say enough good things about Jane and the team behind it. While the platform itself is straight forward to use, it's the people who help you learn about it who truly make the difference. The customer service team is nothing short of exceptional. From day one, they've treated me like a partner rather than just a customer. Every question is met with patience, every concern is handled quickly, and every interaction leaves me feeling supported and valued. In an industry where responsiveness and reliability matter so much, their team consistently exceeds expectations. It's rare to find a company that not only delivers a great product but also genuinely cares about the success of its users. Knowing that such a dedicated, knowledgeable, and compassionate support team is always there gives me tremendous confidence and peace of mind. I am incredibly grateful for their partnership and would wholeheartedly recommend this EMR documentation system to any healthcare organization looking for both an outstanding solution and a team that truly cares. > > **Cons**: There's nothing to note here :) ----- Page: 1 / 23\ Next: [Next page](https://www.getapp.com.au/software/122271/jane-app?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/122271/jane-app) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data