--- description: Learn more about Alfresco Digital Business Platform. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Alfresco Digital Business Platform Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Workflow Management Software](/directory/566/business-workflow/software) > [Alfresco Digital Business Platform](/software/122199/alfresco-content-services) # Alfresco Digital Business Platform Canonical: https://www.getapp.com.au/software/122199/alfresco-content-services Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/122199/alfresco-content-services?page=2) > Alfresco Digital Business Platform is a content management solution that helps businesses store \& share documents with team members in compliance with industry regulations. Professionals can capture data from static documents via artificial intelligence (AI) technology and OCR capabilities. > > Verdict: Rated **4.1/5** by 23 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Alfresco Digital Business Platform Increased user productivity through bespoke user experiences, putting content in the proper context, and automating tedious manual task • Ensure proper information governance and adherence to regulatory requirements • Developer content-centric business solutions faster in weeks, not months, by leveraging Alfresco’s open source, low-code, developer tools and pre-built integrations with standard business applications • Reduce capital investment and manage costs with cloud-based consumption pricing ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 23 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Hyland Software - **Founded**: 2000 ## Commercial Context - **Starting Price**: USD 100,000.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Contact Alfresco for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Chinese, Dutch, English, French, German, Italian, Norwegian, Russian, Spanish - **Available Countries**: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greenland, Iceland, Ireland, Israel, Italy, Japan, Jersey, Luxembourg, Monaco, Netherlands, New Zealand, Norway and 10 more ## Features - API - Access Controls/Permissions - Alerts/Notifications - Analytics - Approval Process Control - Archiving & Retention - Audio File Management - Audit Trail - Augmented Analytics - Batch Processing - Case Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Content Management - Convert to PDF - Customizable Templates - Data Aggregation - Data Capture and Transfer - Data Discovery ## Integrations (7 total) - AutoCAD - Box - Google Docs - Google Drive - Microsoft Outlook - SAP HANA Cloud - Salesforce Marketing Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Workflow Management Software](https://www.getapp.com.au/directory/566/business-workflow/software) ## Related Categories - [Insight Engine Software](https://www.getapp.com.au/directory/3794/insight-engines/software) - [Content Management Systems](https://www.getapp.com.au/directory/276/content-management-system-cms/software) - [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software) - [Data Governance Software](https://www.getapp.com.au/directory/473/data-protection/software) - [Enterprise Content Management Software](https://www.getapp.com.au/directory/1261/enterprise-content-management/software) ## Alternatives 1. [Contentverse](https://www.getapp.com.au/software/2049941/contentverse-1) — 4.1/5 (19 reviews) 2. [OnBase](https://www.getapp.com.au/software/8574/onbase) — 4.3/5 (79 reviews) 3. [Wrike](https://www.getapp.com.au/software/9964/wrike) — 4.4/5 (2887 reviews) 4. [Seismic](https://www.getapp.com.au/software/100420/seismic) — 4.6/5 (215 reviews) 5. [DocuWare](https://www.getapp.com.au/software/8533/docuware) — 4.6/5 (113 reviews) ## Reviews ### "best Content Management solution" — 5.0/5 > **vikram** | *19 February 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Alfresco is best content management solution. It allows us to define own metadata for document ,versioning, retention policy and workflow management . It provide end to end solution for documents. Alfresco provide full text search ,noderef search and lucene query search. alfresco provide user and role management feature also. > > **Cons**: No issue found yet , working as expected. > > Alfresco is best end to end document management solution. All data for document can we accessed using noderef and service registry method. Upgrading version ,applying patch all we can do very easily . Alfreso provide solr as search engine which is very fast. Alfresco all expose all it's feature as rest end point and anyone can use it. we can easily provide to folder level permission in it ----- ### "A Serious platform to manage the documents lifecycle" — 5.0/5 > **JOSE** | *24 June 2021* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: In the first place for being Open Source, The information security and integrity, the access control to access each document and the way it keeps track of every changes. > > **Cons**: Still requires programming to implement specific functions and the learning curve that is not as short as one could desire. > > Great option for document management, all web based and with the confidence of have your info safe. ----- ### "Very powerful document manager, extremely difficult to customize for real-life workflows." — 3.0/5 > **Juan J.** | *8 June 2021* | Computer Software | Recommendation rating: 2.0/10 > > **Pros**: The document manager is really powerful, flexible, scalable, and robust. It supports different use cases and meets most of the static document management needs (documents that do not flow through the organization). > > **Cons**: Workflow and business process management functionalities are really complex to configure for complex real-life processes. This makes it very costly to build a complete solution (in time and money). But more importantly, it is very difficult to maintain the application, every change is complex, time-consuming, and generates instability in the configured workflow. > > We started using Alfresco as a document manager. And in that sense, we liked it a lot. But when we wanted to also use its workflow and BPM capabilities we encountered tremendous difficulties, so we finally abandoned the project. ----- ### "Industrial strength document management system with records , workflow, and custom modules" — 5.0/5 > **Chris** | *18 February 2017* | Computer Networking | Recommendation rating: 8.0/10 > > **Pros**: Alfresco One can handle pretty much any job you throw at it. Built on java, it's industrial strength, and there's no end to the number of programmers available to develop custom modules for your specific needs. Government departments use Alfresco One. NASA uses Alfresco One. Some of the biggest names and most successful people in the world use Alfresco One at their company or organization. Soundly beats Microsoft Sharepoint, another document system, in terms of all technical achievement, openness, transparency, auditing, and overall quality. > > **Cons**: The license fee can be costly if you're an upstart new small business with no or low funding. For this reason there's the free version, Alfresco Community Edition. Built on java means you might pay a bit more for helpers to build for it, however, if Alfresco fits your needs, you probably won't mind. The Alfresco Community Edition forums are not maybe as active as other software's forums, probably because the number of people actually reaching the point of greatness in their lives and their careers where they are actually able to go paperless either on their own or with their organization's documents, is relatively fewer, than the billions of people whose documents are still on paper, and still impossible to search through, and still disorganized. > > Alfresco One is probably the biggest and best document management applications available. Records management is a huge plus. This app can and does replace entire warehouses of file cabinets and does it better than any paper solution could because you are able to have Alfresco search at the speed of light through the documents in your system to find what you're looking for, imagine being able to google a room full of file cabinets. The workflows are another thing, and the tagging. You can build your own modules which carry out actions on incoming and outgoing documents. Some really seriously successful companies and organizations are using Alfresco One as a key piece of their winning formula. ----- ### "Document Management Tool and Collaboration Enterprise Software" — 5.0/5 > **Armando** | *10 December 2021* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The most remarkable thing about Alfresco ECM is the unification of tools, the design and structure of tools that allow the design and fulfillment of the rules of documentary processes and business collaboration. Alfresco is a complex and wide-ranging tool in the Document Management and Collaboration segments. > > **Cons**: What could improve is the ease of use in the overall communication tool. Currently a mediun user is required to operate the system and thus achieve a correct document flow. Sometimes Cmis interaction could be a problem, most cmis programs have some dificult to connect like cmisSync. > > My Documentary Management Processes were satisfied. Creation of PDF, Digital signature, Sending of documents to users of the system. Viewing the PDF online. Ensure the regulatory compliance of my company by classifying the documents. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/122199/alfresco-content-services?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/122199/alfresco-content-services) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data