Motive

About Motive
Motive, formerly KeepTruckin, builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses across industries, including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, & delivery.
Visit gomotive.com to learn more.
Key benefits of Motive
- Real-time GPS tracking for drivers, vehicles, high-value assets, and geofenced locations from a single dashboard. View
current traffic conditions for added context and ETA accuracy.
- Review location history and view video footage to verify where drivers were and when.
- Identify high-risk drivers with customizable Driver Scorecards and protect yourself with video footage when an accident
occurs with fully-integrated dashcams.
- Easy-to-use compliance including DVIRs, IFTA, and the #1 rated ELD solution.
- Streamline driver communication with instant messaging. Send photos, documents, and dispatch/job information.
- Reduce fuel usage with idle time reporting, prevent breakdowns with vehicle diagnostics alerts, and save money with
built-in 4G LTE WiFi.
- Easily integrate with your other solutions through the Motive App Marketplace
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Reviews
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- Industry: Transportation/Trucking/Railroad
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ease of use for all to use
Reviewed on 09/07/2022
Pros
It's easy and convenient to use I think all can benefit from the importance of this device
Cons
Nothing really I actually like the device so nothing to not like
Response from Motive
Thank you for reaching Motive support, formerly KeepTruckin. We hope you are doing well. Please visit our portal https://gomotive.com/careers or email your resume at [email protected]. The hiring team will reach out to you if there are any suitable vacancies.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Think Twice before getting Motive
Reviewed on 27/01/2024
Difficult using the system and getting help
Difficult using the system and getting help
Pros
Motive us hard to use and it not user friendly
Cons
The customer service was not the best nor was the log book
Response from Motive
Thank you for the wonderful review, Tatiana! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Poor customer service
Reviewed on 18/10/2024
Multiple people pro active calling to sell you what you don’t need but won’t help you when you need...
Multiple people pro active calling to sell you what you don’t need but won’t help you when you need to cancel what you don’t use
Pros
Works when it works good, however the customer service is terrible. They will not help you cancel boxes you no longer use
Cons
Would not cancel boxes we don’t use, surprise billing. Read up on BBC about them. Awful
Response from Motive
Hey Raychell,
We hope you are doing well. Our sincere apologies for the inconvenience.
This is to inform you that we have shared your details with our concerned team for an audit. Once they complete the audit according to your request, they will reach out to you with further details.
Meanwhile, your patience is highly appreciated!
Regards,
Gary Smith
Motive Support
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very good except?
Reviewed on 16/08/2023
Satisfactory!
Satisfactory!
Pros
Easy to use and learn, and easy to install.
Cons
The pad that I connect to and use the logbook, disconnects and will not always reconnect. That makes it a pain in my backside since I use Agricultural Exemption almost daily during harvest, and into the fall.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Greg
Reviewed on 11/07/2023
Good
Good
Pros
I like the notifications ,because I am moving a lot and they let me know when they are over driving
Cons
In the beginning it was difficult, but customer service was very helpful
Response from Motive
Wow, thank you for the great review! We're glad to hear that you're happy with our service. Please feel free to spread the word and If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you.
Motive FAQs
Below are some frequently asked questions for Motive.Q. What type of pricing plans does Motive offer?
Motive offers the following pricing plans:
- Pricing model: Free Version, Subscription
- Free Trial: Available
Q. Who are the typical users of Motive?
Motive has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Motive support?
Motive supports the following languages:
English, French, Spanish
Q. Does Motive support mobile devices?
Motive supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Motive integrate with?
Motive integrates with the following applications:
DriveCam, Fleetio, Marketo Engage
Q. What level of support does Motive offer?
Motive offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)
Related categories
See all software categories found for Motive.
- Safety Management Software
- Spend Management Software
- Fleet Management Software
- Trucking Software
- Logbook Software
- GPS Tracking Software
- Freight Software
- Transportation Dispatch Software
- Fuel Management Software
- Service Dispatch Software
- Route Planning Software
- Transportation Management Systems
- Location Intelligence Software
- Logistics Software
- Delivery Management Software
- Field Service Management Software