---
description: Learn more about Availity. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Availity Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Hospital Management Software](/directory/795/hospital-management/software) > [Availity](/software/122019/availity)

# Availity

Canonical: https://www.getapp.com.au/software/122019/availity

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> Availity is designed to help businesses in the healthcare industry manage medical benefits, insurance claims, and payment authorizations on a unified platform. The revenue cycle management system enables healthcare professionals to log and track revenue from initial appointments to final payments.
> 
> Verdict: Rated **3.8/5** by 148 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 148 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support | 3.4/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Availity

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact Availity directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Accounting Integration
- Claims Management
- Communication Management
- Data Import/Export
- Document Management
- HIPAA Compliant
- In-Patient Management
- Medical Billing
- Out-Patient Management
- Patient Records Management
- Physician Management
- Third-Party Integrations

## Integrations (17 total)

- AbelMed
- AccuMed
- Aeris IoT
- Agastha EHR
- AllMed PM
- Axxess Home Health
- ChiroTouch
- ClinicTracker
- CoAction Software
- Compulink Healthcare Solutions
- CureMD
- EncounterWorks
- Fastrack
- HealthPRO
- Hi-Tech Software

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Hospital Management Software](https://www.getapp.com.au/directory/795/hospital-management/software)

## Alternatives

1. [MocDoc HMS](https://www.getapp.com.au/software/2050009/mocdoc-hms) — 4.9/5 (44 reviews)
2. [eHospital Systems](https://www.getapp.com.au/software/104363/ehospital-systems) — 5.0/5 (50 reviews)
3. [Smartsheet](https://www.getapp.com.au/software/10391/smartsheet) — 4.5/5 (3473 reviews)
4. [HMS Pro+](https://www.getapp.com.au/software/2081480/hms-pro) — 4.3/5 (44 reviews)
5. [Net Health](https://www.getapp.com.au/software/2050113/redoc-powered-by-xfit) — 4.1/5 (163 reviews)

## Reviews

### "A wonderful resource" — 5.0/5

> **Keytiana** | *3 January 2019* | Individual & Family Services | Recommendation rating: 8.0/10
> 
> **Pros**: I really appreciate Availity. Running a practice, it made life so much easier. Before we had to confirm client’s Insurance, worry about collections, remember to update insurance info with expiration dates and more when we used an older software. Availity cuts all of that out and allows you way more time to do other things instead of worry about every single detail about charging for sessions. Their customer service is also so great. We could contact them anytime and they would respond very quickly.
> 
> **Cons**: They’re slightly expensive and take it out of the payments made to you so if you aren’t taking in a lot of money, it may not be your best bet.

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### "Increases efficiency and flow of patient care" — 4.0/5

> **Claire** | *4 December 2018* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Availity helps our office provide excellent service to patients by correctly understand their insurance plan benefits as they relate to the care we provide. We are able to inform patients on financial details at the beginning of their treatment, which they appreciate very much.
> 
> **Cons**: A few times the benefits listed have been completely wrong, creating misinformation for the patient and more work for the office.
> 
> Availity is an integral part of our work flow and a program we use almost every day.

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### "Overall All Ok" — 3.0/5

> **Ashley** | *30 March 2025* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: It has a selection of insurance carrier to select from with one login
> 
> **Cons**: Not having the same options for every carrier Ex: submitting medical records, shy with rep, etc
> 
> Overall satisfactory, but could use improvements to make every insurance carrier the same .

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### "Saves crucial time and gives real-time insurance details" — 4.0/5

> **Craig** | *29 July 2019* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: This software allows us to pull real-time insurance plan coverage that is customized to our specific niche in the industry. This allows us to discuss financial details with the patient that increases their understanding and maximizes our time with them.
> 
> **Cons**: With a few smaller insurance plans (i.e. HealthChoice), we've learned the hard way that the information Availity shows is consistently incorrect. It will show a patient has a copay, when in reality they need to meet a deductible first. Initially, it created real difficulty and embarrassment regarding patient financials.
> 
> This software allows us to discuss financial details with the patient that increases their understanding and maximizes our time with them.

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### "Availity" — 4.0/5

> **Tina** | *8 August 2019* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: It is good to have multiple payers on one site to be able to verify eligibility. Also I am able to get remittance advice quickly.
> 
> **Cons**: Some of the payers you have to have the healthcare ID, it would be better if could look up by name and date of birth in cases that the patient doesn't have their insurance information with them.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/122019/availity)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/availity/> |
| en-AE | <https://www.getapp.ae/software/122019/availity> |
| en-AU | <https://www.getapp.com.au/software/122019/availity> |
| en-CA | <https://www.getapp.ca/software/122019/availity> |
| en-GB | <https://www.getapp.co.uk/software/122019/availity> |
| en-IE | <https://www.getapp.ie/software/122019/availity> |
| en-NZ | <https://www.getapp.co.nz/software/122019/availity> |
| en-SG | <https://www.getapp.sg/software/122019/availity> |
| en-ZA | <https://www.getapp.za.com/software/122019/availity> |
| pt | <https://www.getapp.com.br/software/122019/availity> |
| pt-PT | <https://www.getapp.pt/software/122019/availity> |

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