---
description: Learn more about SmartDeploy. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: SmartDeploy Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [IT Management Software](/directory/771/it-management/software) > [SmartDeploy](/software/121603/smartdeploy)

# SmartDeploy

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> Windows imaging \&amp; OS deployment tool for IT admins managing 50–10,000 endpoints. Quick setup and easy to use. Supports agentless and agent-based deployments, automated driver injection across mixed hardware, USMT integration, and cloud deployment via OneDrive, Box, Dropbox, Google Drive, and S3.
> 
> Verdict: Rated **4.8/5** by 117 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of SmartDeploy

Hardware-independent imaging with automated driver injection:&#10;Deploy a single WIM-based Windows image across different hardware models in the same deployment run. SmartDeploy's driver injection technology uses WMI queries to automatically identify device make and model and deliver the correct driver pack to each target — no manual driver management required.&#10;&#10;1,500+ prebuilt, PDQ-maintained driver packs:&#10;Download from a library of 1,500+ prebuilt Platform Packs covering all major OEM business-class models. PDQ builds and maintains them, so IT teams aren't spending time hunting down, downloading, and extracting driver files for every hardware model they support.&#10;&#10;Flexible deployment methods for any environment:&#10;Deploy via console-initiated network deployment, USB boot media, USB offline deployment media, ISO/optical media, WDS/PXE boot, or directly from cloud storage (OneDrive, Box, Dropbox, Google Drive, or S3) — no VPN required for remote endpoints.&#10;&#10;Native USMT integration for in-workflow user data migration:&#10;Capture and restore user data, files, and settings as part of the standard imaging workflow using built-in USMT support — without requiring a separate migration process or additional tooling.&#10;&#10;Multi-admin web console with concurrent access:&#10;A locally hosted web console lets multiple IT administrators access and manage SmartDeploy simultaneously from any networked device — no need to remote into the central server. Supports both local and cloud-based distribution points for geographically distributed teams.&#10;&#10;Wizard-guided workflows for seamless deployments:&#10;Step-by-step deployment wizards reduce manual configuration and lower the barrier for less experienced team members. Most teams are up and running within an afternoon, with no advanced scripting knowledge required.&#10;&#10;Quick setup and easy to use:&#10;SmartDeploy delivers full-cycle Windows imaging and OS deployment without the infrastructure overhead, steep learning curve, or complex configuration required by enterprise tools like MDT and SCCM. Particularly suited for teams that need robust imaging capabilities without enterprise-scale IT infrastructure.&#10;&#10;Windows 11 in-place upgrades:&#10;Upgrade eligible devices to Windows 11 directly from the SmartDeploy console without reimaging — useful for migrations outside of a hardware refresh cycle where compatibility risk is low.&#10;&#10;Windows updates:&#10;SmartDeploy allows you to automate the installation of Windows updates across all client devices as they become available and to uninstall a single or multiple individual Windows updates to devices. &#10;&#10;SOC 2 certified:&#10;SmartDeploy is SOC 2 certified — an advantage over free and open-source imaging tools like MDT and FOG that lack formal security auditing and compliance certification.&#10;&#10;Built for compliance-sensitive environments:&#10;Commonly used by IT teams in government, education, healthcare, and finance — industries that require consistent, auditable, and repeatable Windows provisioning across their device fleets.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 117 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: PDQ
- **Location**: Salt Lake City, US

## Commercial Context

- **Starting Price**: USD 1,100.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Pricing is per machine and tiered: the more you buy, the less you pay per machine. Free, fully-functioning trial available.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Notifications
- Asset Tracking
- Bare-Metal Restore
- Compliance Management
- Compliance Tracking
- Configuration Management
- Customizable Reports
- Dashboard
- Disaster Recovery
- Disk Cloning
- Disk Image Creation
- Disk Wipe
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Image Deployment
- Inventory Management
- Maintenance Scheduling
- OS Imaging
- Patch Management

## Integrations (4 total)

- Box
- Dropbox Business
- Google Drive
- OneDrive

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [IT Management Software](https://www.getapp.com.au/directory/771/it-management/software)

## Related Categories

- [IT Management Software](https://www.getapp.com.au/directory/771/it-management/software)
- [Disk Cloning and Imaging Software](https://www.getapp.com.au/directory/1451/disk-imaging/software)
- [IT Service Software](https://www.getapp.com.au/directory/1049/it-service/software)
- [IT Asset Management Software](https://www.getapp.com.au/directory/325/it-asset-management/software)

## Alternatives

1. [Action1](https://www.getapp.com.au/software/2048001/action1-rmm) — 4.9/5 (237 reviews)
2. [NinjaOne](https://www.getapp.com.au/software/108129/ninjarmm) — 4.7/5 (284 reviews)
3. [Atera](https://www.getapp.com.au/software/102017/atera) — 4.5/5 (446 reviews)
4. [Milvus](https://www.getapp.com.au/software/132287/milvus) — 4.8/5 (298 reviews)
5. [SysAid](https://www.getapp.com.au/software/90863/sysaid) — 4.5/5 (513 reviews)

## Reviews

### "Best bang for your buck" — 5.0/5

> **Will** | *29 January 2019* | Computer Networking | Recommendation rating: 10.0/10
> 
> **Pros**: ease of use&#10;speed of imaging&#10;ability to multitask
> 
> **Cons**: license management is a bit confusing, could be clearer
> 
> amazing\!\!

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### "Easily remotely deploy images without having to leave your desk\!" — 5.0/5

> **Billy** | *29 January 2019* | Law Practice | Recommendation rating: 9.0/10
> 
> **Pros**: Not having to search around the office for a specific desktop, disconnecting everything, carrying it back to my office, re-imaging it, carrying it back to its proper destination, and reattaching all the wiring makes my life a ton easier. All I have to do is select the computers I want to image, and deploy the image. It also made our migration from windows 7 to 10 really easy.
> 
> **Cons**: Not having the ability to deploy software is the only downside I see.

-----

### "SmartDeploy Review" — 4.0/5

> **Scott** | *5 February 2021* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Easy of capturing images and deploying it to our clients.
> 
> **Cons**: License count is an area that I struggle with. We are not supposed delete clients unless we are confident that the device has been decommissioned. Honestly, I cannot be certain that a support tech in another country will not pull an old client off the shelf and reuse.
> 
> Support has been very quick to help with any questions along the way. The cloud deployment was very slow when I set it up last year. After this webinar, I may need to revisit this.

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### "Smart Deploy for admins with little time" — 5.0/5

> **Cody** | *10 February 2021* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: The driver packages aid a ton in getting this out. As long as you're using hardware that's common like Dell, HP, Lenovo they will have a package for you. Shockingly, they even have packages for servers as well. This is the part that can be frustrating when trying to do this by hand with WDS / MDT because you can come across hardware that has the same model number but have different chipsets or different audio controller. This takes the guess work out of all of that.
> 
> **Cons**: I wish deployment of custom apps and packages were better. Don't get me wrong you can do it, however you still need to find the slient switches your self and hope that the devs added something in for that. Failing that perhaps integration with autoIT scripts or a macro function of some kind to aid in deployment of apps that don't have this feature.
> 
> Super easy company to work with over all. All in all this software is for an admin that can't get sccm or doesn't have the time to setup WDS/MDT.

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### "What a LIFE SAVER\!" — 5.0/5

> **Cory** | *30 January 2019* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use, no complicated MS whitepapers that dont tell you what you need to do to get a image out the door quickly.  These guys got it going on.  It just works, and OH the driver management\!\!\!\!\! What a life saver,  that ALONE is worth every single penny, but now you can push apps and image over Wifi or the internet?  Good by SCCM and MDT forever\!
> 
> **Cons**: the cost maybe?? its hard to find anything wrong with it really.
> 
> TOP NOTCH

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## Links

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